Imtiyaaz Daniels
Supervisor/Foreman
Cape Town,WC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor/Foreman
Retouch
10.2022 - Current
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
Supervisor/Formen
Shine The Way Cc
06.2021 - 08.2022
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Personal assistants to the owners.
Hotel Front Desk Receptionist
North Wharf Hotel By Marriott
01.2020 - 03.2020
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Promoted additional services offered by the hotel for increased revenue generation through upselling techniques.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Delivered personalized services to VIP guests, ensuring they received top-notch accommodations during their stay.
- Developed a thorough knowledge of local attractions and events to serve as an informed resource for guests seeking recommendations or directions.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Administrator
Coranne Pty, Ltd
06.2019 - 12.2019
- Assisted the accounts department with filling.
- Answering of calls
- Taking messages
- Doing bank runs for the company
- This was a Part-Time job during the holidays
Education
High School Diploma -
Premier College
Cape Town 04.2001 -
Mechanical Engineering
NorthLink College
Cape Town, South AfricaSkills
Contract Management
undefinedTimeline
Supervisor/Foreman
Retouch
10.2022 - Current
Supervisor/Formen
Shine The Way Cc
06.2021 - 08.2022
Hotel Front Desk Receptionist
North Wharf Hotel By Marriott
01.2020 - 03.2020
Administrator
Coranne Pty, Ltd
06.2019 - 12.2019
High School Diploma -
Premier College
04.2001 -
Mechanical Engineering
NorthLink College
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