Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

IMMACULATE KIRONO

Summary

Results-driven professional with over 10 years of experience in network planning and design, seeking to leverage expertise in networking and project management to pursue a challenging role as a Cloud Architect. Eager to apply knowledge of network infrastructure to architecting scalable and efficient cloud solutions.

Overview

14
14
years of professional experience
7
7
Certifications

Work History

IP PLANNING ENGINEER

Safaricom PLC
01.2018 - Current
  • Led planning and design of network infrastructure for [describe projects or clients]
  • Conducted site surveys and assessments to determine network requirements and constraints
  • Collaborated with cross-functional teams to develop network architecture plans aligned with business objectives
  • Managed projects from conception to completion, ensuring timely delivery within budget constraints
  • Implemented network optimization strategies to improve performance and reliability
  • Provided technical guidance and support to junior team members.
  • Improved productivity [Number]% by implementing updated capacity-planning models
  • Created detailed long-term plans and daily production schedules while overseeing [Number] manufacturing projects
  • Increased throughput [Number]% through accurate analysis and optimization of production processes
  • Made accurate estimates for timescales and costs for [Number] projects
  • Planned and coordinated materials, equipment and labor for [Number] projects

IP SUPPORT ENGINEER

Safaricom PLC
01.2014 - 01.2017
  • Managed and maintained multiple Cisco platforms including CRS, ASR6K, ASR9K, and Nexus, ensuring optimal performance and reliability of network infrastructure
  • Spearheaded upgrade of IP core to 100G, playing a key role in planning, execution, and post-implementation support
  • Collaborated with cross-functional teams on Proof of Concept (POC) initiatives, evaluating new technologies and solutions to enhance network capabilities and efficiency
  • Led network redesign project to remove P routers from MPLS core, resulting in improved network performance, reduced latency, and simplified architecture
  • Provided expert technical support and troubleshooting assistance to resolve complex network issues, ensuring minimal downtime and maximum uptime
  • Developed and maintained documentation, standard operating procedures (SOPs), and best practices to facilitate knowledge transfer and ensure consistency in network operations
  • Mentored junior team members, sharing knowledge and expertise to foster professional growth and development.

CUSTOMER SUPPORT REPRESENTATIVE

iWayAfrica Kenya Limited
01.2010 - 01.2013
  • As Customer Representative, excelled in delivering exceptional customer service and technical support to ensure customer satisfaction and retention
  • Responsibilities included providing prompt assistance to customers, troubleshooting technical issues, managing accounts, and resolving complaints
  • Supported sales efforts by promoting additional services and upgrades
  • Through effective communication and problem-solving skills, I consistently met and exceeded customer expectations while contributing to company's success.

Education

Bsc. Computing and Internet Systems -

University of Huddersfield
United Kingdom
01.2004 - 2008.04

Skills

Technical Support and Troubleshooting

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Certification

CCNA

Projects

1. MPLS Core Collapse (2019) 

  • Led the initiative to collapse the MPLS core infrastructure by eliminating the need for the P router, resulting in significant reductions in latency and operational costs.
  • Spearheaded the architectural redesign of the MPLS core network, streamlining the topology to enhance efficiency and scalability.
  • Collaborated with cross-functional teams to analyze network requirements, assess risks, and develop a comprehensive migration plan.
  • Implemented innovative solutions to optimize traffic routing and ensure seamless integration of services across the network.
  • Achieved notable cost reductions by minimizing the physical footprint of the network infrastructure, resulting in lower maintenance and operational expenses.
  • Successfully completed the project within established timelines and budget constraints, with minimal disruption to ongoing operations.


2. Core Upgrade to 100G & 400G (2019 - 2021)

  • Played a pivotal role in the upgrade of the core network to 100G & 400G, contributing to the architectural redesign and deployment efforts.
  • Participated in the planning and execution phases of the upgrade project, collaborating closely with vendors and internal stakeholders.
  • Conducted thorough performance evaluations and capacity planning exercises to ensure the scalability and reliability of the upgraded infrastructure.
  • Leveraged expertise in network protocols and technologies to optimize traffic management and maximize throughput.
  • Actively participated in Proof of Concept (POC) activities, evaluating new hardware and software solutions to enhance core network capabilities.
  • Provided technical leadership and guidance throughout the project lifecycle, resolving complex challenges and mitigating risks effectively.
  • Facilitated knowledge transfer sessions and training programs to empower team members with the skills and expertise required for successful project delivery.
  • Received recognition for contributions to the successful completion of the core upgrade project, which significantly enhanced network performance and capacity.


3. Enterprise to IP-RAN Collapse: (2023 - Present)

  • Migration of enterprise services into IP-RAN architecture, reducing network footprint and achieving significant cost savings ~ 263M KES.
  • Seamlessly redesigned MPLS network, improving performance, and reliability while reducing operational complexities.
  • Achieving significant cost savings by decommissioning end-of-life Cisco equipment and terminating support contracts.
  • Strengthening network agility, empowering the organization to swiftly respond to dynamic business needs, technological advancements (SDN, SRv6), and evolving network paradigms.


4. SRv6 Deployment in MPLS Core and IP-RAN (Present)

  • Developing the project roadmap and strategy for implementing SRv6 technology, aligning objectives with organizational goals and network requirements.
  • Conducted thorough evaluations of SRv6 capabilities and compatibility with existing network infrastructure, assessing benefits and potential challenges.
  • Design of the architectural framework for integrating SRv6 into the MPLS core and IP-RAN environments, ensuring seamless interoperability and optimal performance., Developing detailed documentation, including configuration guides, operational procedures, and troubleshooting manuals, to facilitate knowledge transfer and operational readiness.
  • Engaging with internal stakeholders, including network engineering teams, operations teams, and management, to communicate project updates, solicit feedback, and address concerns proactively.
  • Oversee the deployment and configuration of SRv6-enabled devices and software components, collaborating with cross-functional teams to ensure successful implementation.

Timeline

IP PLANNING ENGINEER

Safaricom PLC
01.2018 - Current

IP SUPPORT ENGINEER

Safaricom PLC
01.2014 - 01.2017

CUSTOMER SUPPORT REPRESENTATIVE

iWayAfrica Kenya Limited
01.2010 - 01.2013

Bsc. Computing and Internet Systems -

University of Huddersfield
01.2004 - 2008.04
IMMACULATE KIRONO