Imke Henning
Product Owner: Merchandise Management System
Durbanville
Summary
I am a versatile retail professional with experience across the entire retail value chain. With a solid foundation in finance, I bring a unique ability to make connections that drive business results. I am passionate about deconstructing complex business challenges into manageable, actionable steps. Known for my attention to detail, decisive leadership, and positive attitude, I am committed to delivering impactful outcomes.
Overview
24
24
years of professional experience
Work History
Product Owner: Merchandise Management System
Ackermans
Cape Town
03.2024 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Collaboration with Development teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Owned and prioritized product backlog.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
Business System and Integration Manager
Ackermans
Cape Town
09.2019 - 02.2024
- Responsible for the implementation of new processes and systems in the Buying, Planning & Supply Chain business areas
- Leading a team of 12 employees, consisting of System Managers, Business Analysts and System Analysts
- Consulting with business partners to define a strategy and roadmap for the systems in their areas
- Management of the delivery of new systems and enhancements to existing systems
- Ensuring that systems are optimised and upgraded when required
- Management of Stakeholder relationships (Internal and External)
- Financial Management of IT Budgets (Capex & Opex)
System Manager: Cell, Fin Serv, Marketing
Ackermans
Cape Town
12.2017 - 04.2019
- Responsible for the implementation of new processes and systems in the Cellular, Financial Services and Marketing area
- Leading 4 Business Analysts
- Consulting with business partners to define a strategy and roadmap for the systems in their areas
- Management of the delivery of new systems and enhancements to existing systems
- Ensuring that systems are optimised and upgraded when required
- Management of Stakeholder relationships (Internal and External)
- Financial Management of IT Budgets (Capex & Opex)
Business Analyst: Finance and Planning
Ackermans
Cape Town
01.2012 - 11.2017
- Finance - 4 Years: 2012-2015
- Planning - 2 Years: 2016-2017
- Communication bridge between business stakeholders (Finance or Planning) and IT
- Documenting business processes and understanding the impact on systems
- Elicitation and facilitation of workshops with users, translating the business process and system requirement into change requests where required
- Provided solutions and support for the implementation of new processes and system functionality (including testing)
- Assisted in the implementation of projects/changes (MMS - All Finance postings, Deals, Stock Balance Set)
- Management of relationships between external and internal stakeholders
Finance Manager: IT
Clicks
Cape Town
02.2010 - 01.2012
- Responsible for IT Financial function
- Monthly reporting on Operational expenditure
- Monthly reporting & review of Capital Expenditure
- Variance reporting & ad hoc analysis
- Compiling Budgets, Forecasts & 3 Year Plans
- Monthly business reviews with New Clicks CEO & CFO
- Reviewing of new Contracts
- Reviewing Business cases for new Projects
Finance Manager: Inventory
Clicks
Cape Town
11.2007 - 01.2010
- Management of Inventory team: Inventory Accounting, Shrinkage & Cellular accounting
- Inventory Accounting: Monthly analysis of Clicks, The Body Shop & Musica Income Statement to GP level
- Shrinkage: Management of team calculating stock losses; liaising with operational leaders ito stock take compliance & suggestions ito improvements
- Cellular accounting: Management of cellular accountant responsible for stock reconciliations; Income statements & calculation of rebates
Finance Inventory Analyst
Clicks
Cape Town
05.2006 - 11.2007
- Monthly analysis of Clicks, TBS, Musica & DC’s Income statements to GP Level.
- Investigation of system errors post ERP & advising on corrective entries & system changes.
- System testing – all stock related transactions.
- Investigation of errors in the alignment of stock ledgers
Management Accountant
Various
London
06.2005 - 02.2006
Management Accountant
Maskew Miller Longman
Cape Town
11.2002 - 03.2005
Management Accountant
PSS Oils
02.2002 - 10.2002
Accountant
Various
London
01.2001 - 11.2001
Education
B Comm Honours Management Accounting - Management Accounting
University of Stellenbosch
Stellenbosch 04.2001 -
Skills
Problem-Solving
Analytical Thinking
Stakeholder relationship management (Internal and External)
Teamwork and Collaboration
Effective communication
Training Development
Timeline
Product Owner: Merchandise Management System
Ackermans
03.2024 - Current
Business System and Integration Manager
Ackermans
09.2019 - 02.2024
System Manager: Cell, Fin Serv, Marketing
Ackermans
12.2017 - 04.2019
Business Analyst: Finance and Planning
Ackermans
01.2012 - 11.2017
Finance Manager: IT
Clicks
02.2010 - 01.2012
Finance Manager: Inventory
Clicks
11.2007 - 01.2010
Finance Inventory Analyst
Clicks
05.2006 - 11.2007
Management Accountant
Various
06.2005 - 02.2006
Management Accountant
Maskew Miller Longman
11.2002 - 03.2005
Management Accountant
PSS Oils
02.2002 - 10.2002
B Comm Honours Management Accounting - Management Accounting
University of Stellenbosch
04.2001 -
Accountant
Various
01.2001 - 11.2001
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