Ilse Griffin

• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered 50 phone calls daily on multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Leveraged accounting software to manage expenses and keep track of finances.
• Edited up to 10 documents to improve accuracy of language, flow and readability.
• Scheduled 5-10 office meetings and client appointments for staff teams.
• Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
• Updated multiple spreadsheets and databases to track, analyze and report on performance and sales data.
• Set up 5-10 conference rooms meeting with technology and materials to facilitate meetings.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.

A program at a girls' school called Saint Marry's was started by the school where I studied, Inscape. Students were taught a field of study they wished to pursue to determine if it was something they wanted to pursue as a career. The program was known as culture hour and took place after school every Monday for 1 hour. Among the duties I had as a teacher of interior design and decorating were:

• Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Supervised learning groups of students in classroom stations.
• Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
• Planned and implemented integrated lessons to meet national standards.
• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.

In 2021 I worked for Yolanda as a Personal Assistant. She is a project manager and has her own business as a model agency. Starting, I helped her with interior decoration for her office. I made boards and a price list with all the furniture and space layouts. My task was to keep the two business schedules from overlapping. Clients called me to make appointments, and I had to tell her when meetings and events happened. I also had the duties of running the model agency website by creating posts and organizing events for her. I helped her with anything she required, from running personal earns to helping her organize her daily schedule. I also worked with the models and helped with new ideas and events.

• Documented and distributed meeting notes to identify, analyze and improve workflows.
• Maintained appropriate filing of personal and professional documentation.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Organized and attended meetings and compiled related documents and reports.
• Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
• Attended meetings, took notes and tracked action items.
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Utilized personal and professional networks to identify, acquire and manage new clients.
• Arranged domestic and international travel plans and itineraries.
• Used discretion when handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.

As part of practical briefs, we had to collect more than 120 hours at any design company. I had the opportunity to join FM Architectures, where I became an intern for a short time. I was exposed to a real work environment in the building industry, learning how to work with clients and manufacturers. I had the chance to work with colleagues and gain more work experience. They gave me my small project and instructions to follow:

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Improved operations through consistent hard work and dedication.
• Received and processed stock into inventory management system.
• Designed layouts and presentations boards for clients.
• Prepared Mood and Inspiration boards to implement design concepts.
• Developed space planning concepts, color palette selection and textiles.
• Designed floor plans, elevations and 3D perspective views.
• Participated in furniture selection and documentation of specifications.
• Originated and developed creative design concepts using Archicad and Revit that exceeded client expectations.

As part of a second-year project, we had to arrange and organize a

fundraiser. We had to find a solution to assemble enough money to

give to an organization of our choice. The organization could use this

money for anything useful they needed. We chose the New Jerusalem

Children's Home, an organization that takes care of children that take

in any children who don't have a home. By creating multiple bake

sales, we finally gathered enough money to give to the school. They

used the money to buy blankets for the children's beds for the more

won't. My tasks were to help with advertising, sales and selling

products.

• Planned and implemented fundraising events.
• Cultivated impactful social media presence on facebook and Instagram platforms, offering content relating to fundraising campaigns and organizational objectives.
• Raised overR15000 in corporate sponsorship funds for nonprofits events.
• Participated in team-building activities to enhance working relationships.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Worked part-time with a company having creating new furniture with the following tasks:

• Give proposals for new furniture designs and ideas.
• Repaired and maintained old furniture to give pieces new, improved
  looks.
• Brainstormed with peers and other design team members to
  determine enhancements and product features.
• Suggested enhancements to product design that would
  improve user experience.
• Used Revit, CAD, 3D Max and Archicad to develop unique furnishing designs.
• Prepared sketches of furniture.
• Brainstormed with peers and other design team members to determine enhancements and product features.
• Gave suggestions on enhancements to product design that would improve user experience.
• Used Revit, CAD, 3D Max and Archicad to develop unique furnishing designs.
• Worked flexible hours across night, weekend and shifts.

Hard Knock Target manufactures steel. During my three months with them, I had the opportunity to work with them. In addition to creating their website, I also helped them design their logo and social media presence. I created a Facebook and Instagram account for them to get them started. Once a week, I made their posters and posted their price list daily. Responsibilities included ensuring that everything ran smoothly with other duties such as:

• Promoted their website 5 times weekly on social media.
• Created pages by combining layout, style, and aesthetic elements.
• Provide website development using Word Press and other software.
• Develop marketing content such as blogs, promotional materials and ads for social media.
• Analyze and report on social media and online marketing campaigns
• Created videos and managed social media channels to strengthen company's reputation.
• Increased customer engagement by 20% using social media.
• Provides businesses with digital marketing solutions.

As a Sunday school teacher, my responsibilities included assisting with morning classes, distributing homework, and helping students complete it. It was my responsibility to mark their work and take care of them every morning.

• Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
• Assisted over 20 children with bible homework and completing Bible studies.
• Managed 10 Sunday School concerts with children by providing decorations and literature.
• Tested children's bible knowledge by asking bible trivia questions and hosting bible quizzing competitions.

As part of Metric 2018, we were required to collect hours in any restaurant or bakery. As a young worker, duties included cleaning and making coffee in the small bakery. Responsibilities included working behind the till as well as waiting tables. Some of my small jobs were taking out the trash, getting the mail and duties such as:

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Shared menu items and flavours knowledge, enabling customers to make personal decisions based on taste and interest
• Welcoming and seating guests and taking guest orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Reset tables to keep dining room and work areas clean.
• Organized food storage units.