Ignatia, Neo Masike
Visa Consultant For Germany
Midrand
Summary
Research competent, project coordinator and staff support. High level of interpersonal interaction combined with sound problem analysis capacity. Have well developed communication, planning and organizational skills, with strong aptitude to motivate teams and individuals in order to transfer skills. I have a high level of cognitive and responsive capacity, versatile, adaptable and energetic.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Travel Visa Consultant for Germany
TLS Contact South Africa
2 2020 - Current
- Provide administrative support to the German Embassy
- Effectively manage own and team’s caseloads under time pressures and within resource constraints
- Serve as a reliable resource for colleagues, sharing insights and expertise gained through experience working on various visa types and cases.
- Review practices and make suggestions for improvements
- Quality control of applications daily.
- Manage a high volume of cases simultaneously while maintaining strict attention to detail and meeting crucial deadlines.
- Organize client files efficiently, ensuring easy access to critical information during consultations and application preparation.
- Provided support throughout the entire visa application process, maintaining clear communication channels with clients at all stages.
Project Specific Expansion Staff in Civic Education and Research
Independent Electoral Commission of South Africa
01.2019 - 05.2019
- Training delegates and building an awareness for the 2019 National and Provincial elections
- Provide administrative support to the Senior manager and the Civic Education and Research department
- Planning of Stakeholders events and workshops
- Arranging transportation and accommodation for all delegates
- Compiling and Distribution of documents and learning material throughout South Africa
- Processing funds for provincial offices and Creating purchase orders
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Served as a dependable point of contact between departments or external partners to facilitate clear communication channels throughout project lifecycles.
- Project coordinating, within the timelines and budget.
Educare & Travel and Tourism Lecturer
South African Academy of Applied competence
04.2017 - 07.2018
- Preparing and delivering suitable, quality course material in Tourism and Educare for N4 & N5 students in an efficient and timely manner
- Assisting students with their Thesis,Lesson planning, and research
- Participating in the development, administration and marking of exams and other assessmen
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Promote collaboration among students through group projects and presentations, fostering teamwork and communication skills.
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
Visa Consultant for UK, Australia & Swizterland
TLS Contact South Africa
6 2014 - 10.2016
- Provide administrative support to the Visa Office
- Effectively manage own and team’s caseloads under time pressures and within resource constraints
- Provide accurate, timely and appropriate advice to clients and colleagues
- Prepare correspondence to clients and stakeholders
- Liaising with courier companies and arranging pick-ups, lodging of applications
- Organized client files efficiently, ensuring easy access to critical information during consultations and application preparation.
- Review practices and make suggestions for improvements
- Responsible for quality control of applications daily.
Internship/Contract – Guest House Manager Trainee
Midrand Conference Centre
09.2012 - 02.2013
- Maintaining front desk duties and reservationist (checking in and out of guest)
- Supervise waiters and waitresses
- Provide information and handle queries professionally and effectively
- Increased guest satisfaction by implementing personalized service and attention to detail.
- Stock taking and monitoring, Food preparation and ensuring that the rooms are of a high standard.
- Implemented effective cost control measures, reducing overhead expenses without compromising quality.
- Resolved guest complaints promptly, maintaining positive relationships and fostering repeat business opportunities.
Education
Bachelor of Commerce - Tourism And Travel Management
Midrand Graduate Institution
Midrand, South Africa 04.2001 -
High School Diploma -
Pro Arte Alphen Park
Menlo Park 04.2001 -
Skills
Excellent customer service
Decision-making capabilities
Visa application expertise
Strong Communication Skills
Interpersonal Skills
Strong analytical skills
Organization and Administration
Creative and Critical Thinking
Microsoft Office
Problem-solving abilities
Fullnames
Ignatia Neo Masike
Driverlicense
Code B
Contactnumbers
- 079-339-5095
- 082-589-8635
References
- Ms Shameme Manjoo, Senior Manager - Outreach, Electoral Commission of South Africa, 079-507-3259
- Mr. Tim Moloi, Principal, South African Academy of applied Competence, 0723768545
- Nokuthula Nkosi, Suervisor, TLS Contact SA 084 899 6705
Languages
English
Bilingual or Proficient (C2)
Timeline
Project Specific Expansion Staff in Civic Education and Research
Independent Electoral Commission of South Africa
01.2019 - 05.2019
Educare & Travel and Tourism Lecturer
South African Academy of Applied competence
04.2017 - 07.2018
Internship/Contract – Guest House Manager Trainee
Midrand Conference Centre
09.2012 - 02.2013
Bachelor of Commerce - Tourism And Travel Management
Midrand Graduate Institution
04.2001 -
High School Diploma -
Pro Arte Alphen Park
04.2001 -
Travel Visa Consultant for Germany
TLS Contact South Africa
2 2020 - Current
Visa Consultant for UK, Australia & Swizterland
TLS Contact South Africa
6 2014 - 10.2016
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