Ignatia Lekhoane

• Plan and develop project process and output deliverables
• Project scope & budget management
• Weekly/Fortnightly progress updates depending on project size
• Project team & resource management
• Be an active part of the project management community.
• Communicate and enforce project/product management within Marketing Tech.
• Work closely with product owners and engineers to design, implement, continually
• Improve highly scalable applications and services
• Open jobs and load onto the system
• Control of receipt and dissemination of complete and correct briefs
• Distribution of complete and correct briefs
• To coordinate and control the flow of work in the Agency
• Upkeep of job path
• Coordinate Creative boards and keep Creative abreast of changes to meetings and deadlines
• Upkeep of the board system / work-flow systems
• Reading of briefs for content
• Co-ordinating briefs and work via the various departments
• Chasing of CE’s (cost estimates)
• Allocation of work
• Booking of the Studio and Design
• Updating status on jobs
• Participative problem solving
• Ensure production is briefed for any film, recordings or shoots
• Arranging WIP (Work in Progress) sessions with the creative team

Projects Done:

• Building a mobile banking app for one of the banks at Swaziland
• Building an app that will help commuters transact and manage their transport fares digitally (company within SA)

Roles and Responsibilities

• Discussing potential projects and their parameters with clients, executives, and software developers
• Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
• Assembling and leading the project team.
• Participating in and supervising each stage of the project.
• Ensuring each project stays on schedule and adheres to the deadlines.
• Creating a project budget and ensuring the project adheres to the budget as closely as possible.
• Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
• Tracking milestones, deliverables, and change requests.
• Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
• Delivering completed software products to clients and performing regular checks on the products' performance.

Projects Done:

• AML Remediation
• Intranet Replacement
• Debicheck (Authentication Collections)
• Finance system upgrades
• DocuSign system

Roles and Responsibilities

• Planning and Scoping projects in Waterfall and Agile Methodology
• Identify key stakeholders and build on these relationships.
• Interact with Business, value chain enablers and customers to ensure that the business requirements and objectives are clearly defined.
• Translate business requirements and objectives into detailed project plans, specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, allocation of resources and cost estimation.
• Ensure that the scope of the project, related business requirements and technical. requirements are reduced into writing and signed-off by the respective stakeholders.
• Adjust schedules and plans to keep the plan updated.
• Project Execution
• Execute project work plan and revise as appropriate to meet changing needs and requirements.
• Track and monitor project deliverables to the project plan.
• Co-ordinate and facilitate regular status meetings with the partner and project team members.
• Effectively apply business methodologies and enforce project standards.
• Provide ongoing feedback to senior management and stakeholders in respect of milestones, any slippage, issues, and risks.
• Attend IT rag sessions to provide feedback where necessary.
• Compile agenda, minutes and action items from meetings held.
• Identify potential risks, issues and maintain a monthly project risk register, issue log sheet, and ensure mitigation plans are in place
• Ensure that all project life cycle deliverables are base lined and booked into a documentation repository
• Continuous communication with stakeholders and information distributed to all stakeholders and management
• Follow up on all the change orders logged with IT and the release dates

Projects Done:

• Cell C – eBilling (Statements)
• PPS – Survey
• AIG Monthly Statements
• Nedbank
• Investec – Generating conformations
• Silica – Daily Operational Tasks
• ABSA – Pension Fund

Roles and Responsibilities

• Handling change requests
• Communicating and applying project standards
• Manage change control process during project build and ensure that all documentation is kept up to date
• Provide weekly reporting on new projects and operational services
• Ensure issues are tracked, reported on and resolved in a timely manner
• Managing communication of progress/status of projects
• Daily, weekly and monthly reporting per project requirements
• Working with the Project Manager to oversee all assigned new projects, operational processes, repeat campaigns and automated projects
• Working with Project Manager and Operational Lead to ensure that traffic flow and prioritizing are managed effectively
• Assisting with testing as and where required based on team capacity
• Run daily operational reporting checks to monitor existing projects and operations and action any resulting work based on the monitoring
• Briefing campaigns
• Gathering client requirements
• Managing data received from Clients
• Running day to day projects, client’s deliverables with a large focus on internal and external communication
• Developing and maintaining a detailed project plan.

Projects Done:

• Tiger Brands Transition Project
• Jaguar Land Rover- SAP (CRM)
• Aspen Pharmacy
• DAWN ltd. Migration Project
• Tsebo Outsourcing Group Transition

Roles and Responsibilities

• Administer change control
• Set up and maintain project files
• Establish document control procedures
• Compile, copy and distribute all project management products.
• Collect actuals data and forecasts
• Update plans
• Administer the quality review process.
• Administer Project Board meetings
• Assist with the compilation of reports
• Specialist knowledge (for example, estimating, risk management)
• Specialist tool expertise (for example, planning and control tools, risk analysis)
• Specialist techniques standards
• Compile minutes at meetings
• Record keeping of all documentation
• Attend to and sort mail
• Attend to calls
• Overall planning
• Tracking and documentation of one or several projects
• Oversee the day-to-day operations of projects
• Administering the project budget
• Monitoring resource utilization
• Performing quality reviews
• Completed operational requirements by scheduling and assigning administrative projects, expediting work results.
• Coordinate maintenance of office equipment
• Resolve administrative problems and inquiries
• Handle requests for information and data
• Worked on a Project Tracker – Risk Log, Issues List, Action Log and Decision Register

Roles and Responsibilities

• Assisted with time and daily management
• Scheduling of meetings
• Correspondence and minutes recording.
• Answering of calls
• Calling clients for house viewing
• Loading pictures of the house the would be on sale / rent on the company website
• Assisted with show housing on weekends
• Filing of the signed Mandates between seller and buyer