Ibtieshaam Fredericks

• Worked directly with production personnel to resolve issues.
• Successfully managed the team simultaneously while maintaining strict deliveries.
• Developed strong relationships with my team, ensuring clear communication and timely resolution of issues.
• Coordinating with multiple departments to ensure on-time delivery. (Cutting room, sample room)
• Prioritized schedules to meet goals and overall customer satisfaction.
• Achieved on-time completion deadlines with diligent scheduling and resource management.
• Managed successful day-to-day operations of production lines by maximizing productivity from available resources.

Reference:

Renaud Snyman - 082 466 5287

• Greeted customers and helped with product questions, selections, and purchases.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Performed cash, card, and check transactions to complete customer purchases.

Reference:

Melody Luke - 021 552 4160

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments and communicated with clients.
• Answered central telephone system and directed calls accordingly.
• Kept reception area clean and neat to give visitors a positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Corresponded with clients through email, telephone, or postal mail.
• Handled correspondence, filing documents, and managing office supplies inventory.

Reference:

Zane Ryklief - 084 954 9605

• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Reference:

Sibusiso - 084 837 1506

• Created production forecasting plans utilizing Excel spreadsheet tools.
• Developed comprehensive production plans to ensure timely completion of customer orders.
• Worked directly with production personnel to resolve issues.
• Successfully managed the team simultaneously while maintaining strict deliveries.
• Developed strong relationships with my team, ensuring clear communication and timely resolution of issues.
• Coordinating with multiple departments to ensure on-time delivery. (Cutting room, sample room, trims department).
• Achieved on-time completion deadlines with diligent scheduling and resource management.

Reference:

Iwan Breytenbach - 083 565 5667

• Identified potential problems and created solutions to mitigate risks associated with projects.
• Developed communication strategies to keep customers informed of progress throughout the production process.
• Coordinated meetings between teams and departments to discuss production and delivery updates and status.
• Successfully managed the team simultaneously while maintaining strict deliveries.
• Developed strong relationships with my team, ensuring clear communication and timely resolution of issues.
• Coordinating with multiple departments to ensure on-time delivery. (Cutting room, sample room, and production managers)
• Corresponded with customers through email and telephone.

Reference:

Iwan Breytenbach - 083 565 5667