Ibanathi Mabuya
Kwazakhele
Summary
Dedicated and dependable professional with strong time management skills and meticulous attention to detail. Effective communication abilities with individuals at all levels have led to exceptional customer service. Thrives in fast-paced environments, demonstrating outstanding organizational and communication skills in a customer-focused setting. Eager to leverage these transferable skills in a new field, contributing to team success and enhancing overall efficiency. Goal is to continue growing and establishing within a company that values unique qualities and appreciates a pleasant approach.
Overview
3
3
years of professional experience
Work History
Waitress
Cafè la mare
04.2024 - 07.2024
- Greeting and serving customers, providing detailed information on menus
- Checking on customers to ensure that they are enjoying their meals and take action to correct any problems
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
Shop assistant
Tekkie town
08.2023 - 02.2024
- Receiving, unpacking and arranging new shipments from suppliers and vendors
- Arranging and labelling goods in the display shelves
- Assisting customers in finding the products they're looking for
- Processing customer payments at the checkout point/till
- Cleaning and rearranging the store after hours
- Collaborating with other team members to keep the sales floor area clean and organised at all times
Hostess
Cubana Latina Cafè
12.2022 - 01.2023
- Welcome guests and sit them down, alert waiters/ waitresses about the new table
- Make and answer calls for taking and confirming reservations
Receptionist
Real Promotions
09.2021 - 07.2022
- Provided administrative clerical support via Microsoft excel
- Handled calls, collected personal information and managed schedules to ensure all operations ran smoothly and seamlessly
- Booked interviews
- Coordinated meetings
Education
Matric - Bachelor
Rocklands High school
11.2020
Skills
- Ms word excel
- Familiarity with Microsoft Office
- Problem-solving
- Ability to work under pressure
- Attention to detail
- Written and verbal communication skills
- Customer service
- Multitasking and prioritizing
- Dependability
- Customer and client relations
Timeline
Waitress
Cafè la mare
04.2024 - 07.2024
Shop assistant
Tekkie town
08.2023 - 02.2024
Hostess
Cubana Latina Cafè
12.2022 - 01.2023
Receptionist
Real Promotions
09.2021 - 07.2022
Matric - Bachelor
Rocklands High school