Ian Mataya
Imagine
Fishhoek
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 4 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Support Worker
Living Hope
08.2021 - 01.2024
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Health Care Assistant
Eden Park Retirement Village
03.2020 - 01.2023
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Manager on Duty
Saveur Restaurant
04.2016 - 11.2019
- Designed and implemented training to further develop staff based on business goals.
- Developed organizational policies for administrative oversight and internal controls.
- Organized financial and operational data to help with yearly budgeting and planning.
- Located, verified and distribution information through knowledge management practices.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Education
Certificate of Higher Education - Elderly Care Assistant
Chilton
Cape Town, South AfricaCertificate of Higher Education - IELTS
Cambridge Assessment English
SPECIAL NEEDS -
Chilton
Cape Town, South Africa 04.2001 -
FIRST AID CPR – Cardio Pulmonary Resuscitation -
Chilton
Cape Town, South Africa 04.2001 -
ADVANCED AU PAIR & NIGHT NURSING COURSE AND E.C.D -
Chilton
Cape Town, South Africa 04.2001 -
Skills
Emotional Support
Certification
06/01/23, ELDERLY CARE
Affiliations
- Gardening
- Chess
- Pool
Languages
English
Shona
Shona
Interests
History
Timeline
Support Worker
Living Hope
08.2021 - 01.2024
Health Care Assistant
Eden Park Retirement Village
03.2020 - 01.2023
Manager on Duty
Saveur Restaurant
04.2016 - 11.2019
SPECIAL NEEDS -
Chilton
04.2001 -
FIRST AID CPR – Cardio Pulmonary Resuscitation -
Chilton
04.2001 -
ADVANCED AU PAIR & NIGHT NURSING COURSE AND E.C.D -
Chilton
04.2001 -
Certificate of Higher Education - Elderly Care Assistant
Chilton
Certificate of Higher Education - IELTS
Cambridge Assessment English
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