Ian Mataya
Imagine
Fishhoek
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 4 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Support Worker
Living Hope
08.2021 - 01.2024
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Health Care Assistant
Eden Park Retirement Village
03.2020 - 01.2023
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Manager on Duty
Saveur Restaurant
04.2016 - 11.2019
- Designed and implemented training to further develop staff based on business goals.
- Developed organizational policies for administrative oversight and internal controls.
- Organized financial and operational data to help with yearly budgeting and planning.
- Located, verified and distribution information through knowledge management practices.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Education
Certificate of Higher Education - Elderly Care Assistant
Chilton
Cape Town, South AfricaCertificate of Higher Education - IELTS
Cambridge Assessment English
SPECIAL NEEDS -
Chilton
Cape Town, South Africa 04.2001 -
FIRST AID CPR – Cardio Pulmonary Resuscitation -
Chilton
Cape Town, South Africa 04.2001 -
ADVANCED AU PAIR & NIGHT NURSING COURSE AND E.C.D -
Chilton
Cape Town, South Africa 04.2001 -
Skills
Emotional Support
Health and safety awareness
Housekeeping tasks
Skill Development
Mobility support
Meal Planning and Preparation
Cleaning and sanitizing
Daily living assistance
Professional boundaries
Behavioral support
Cultural Sensitivity
Certification
06/01/23, ELDERLY CARE
Affiliations
- Gardening
- Chess
- Pool
Languages
English
Shona
Shona
Interests
History
Timeline
Support Worker
Living Hope
08.2021 - 01.2024
Health Care Assistant
Eden Park Retirement Village
03.2020 - 01.2023
Manager on Duty
Saveur Restaurant
04.2016 - 11.2019
SPECIAL NEEDS -
Chilton
04.2001 -
FIRST AID CPR – Cardio Pulmonary Resuscitation -
Chilton
04.2001 -
ADVANCED AU PAIR & NIGHT NURSING COURSE AND E.C.D -
Chilton
04.2001 -
Certificate of Higher Education - Elderly Care Assistant
Chilton
Certificate of Higher Education - IELTS
Cambridge Assessment English