Hussein Banda
System Engineer
37 Astor Road, Bryanston
Summary
Trustworthy Desktop Engineer with four years experience maintaining several types of systems for enterprise-class employers. Dedicated to cultivating consistent, reliable service levels and exceptional uptime figures. Tireless in executing prescribed business strategies while applying creative adaptions to exploit available resources. I am a Qualified Desktop Engineer with superior understanding of software installations and computer upkeep. Dedicated to supportive customer service and long-lasting repairs. Specializing in windows , Mac and Linux operating systems and software upkeep with extensive knowledge of hardware repairs.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Desktop Engineer
Ndala ICT Solutions
Johannesburg
02.2020 - Current
- Review and record hardware inventories by documenting serial numbers and other specifics for accurate tracking.
- Create standardized protocols for documenting processes and technical tasks, enabling consistently repeatable results.
- Develop schedule for software maintenance and updates.
- Lead system administration, overseeing several installations across multiple facilities.
- Support Onsite and Offsite Clients
- Field Support
- Security,Intercoms,CCTV & Gate Motors Technician
- Network Troubleshooting & Solutions
- IT Support
Health & Safety / Forecourt Supervisor
Engen Garage
Johannesburg
02.2017 - 09.2019
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
Manager
Zam Zam Halal Meats
Choma
05.2013 - 08.2014
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Clearing & Forwardign Agent
786 Lucky Clearing & Forwarding Company
Livingstone
02.2012 - 03.2013
- Cleared goods in the country
- Traveled boarder to boarder working .
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Hillcrest National Technical High School
Livingstone , Zambia 02.2009 - 11.2011
Comptia A+ , Comptia Network+ - Information Technology
Udemy Online
USA 02.2021 - Current
Skills
Hardware repair
undefinedCertification
Grade 12 Graduate,[2011-2013]
Timeline
Comptia A+ , Comptia Network+ - Information Technology
Udemy Online
02.2021 - Current
Desktop Engineer
Ndala ICT Solutions
02.2020 - Current
Health & Safety / Forecourt Supervisor
Engen Garage
02.2017 - 09.2019
Manager
Zam Zam Halal Meats
05.2013 - 08.2014
Clearing & Forwardign Agent
786 Lucky Clearing & Forwarding Company
02.2012 - 03.2013
High School Diploma -
Hillcrest National Technical High School
02.2009 - 11.2011
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