Hussain Saneel
Addu City
Summary
Over 13 years of experience in hospitality, with 4 years managing housekeeping department. Proven track record in operational improvements, staff training, and enhancing guest satisfaction. Expertise spans from Room Attendant to Assistant Housekeeping Manager, ensuring high cleanliness standards and exceptional service delivery. Committed to fostering positive work environments and continuous professional development.
Overview
9
9
years of professional experience
Work History
Assistant Manager Housekeeping & Laundry
Four Seasons Resort Maldives at Landaa Giraavaru
Baa,Atoll
01.2021 - Current
- Directed a team of over 50 employees, achieving service level improvements of 10% in two years.
- Managed scheduling and vacation plans for over 50 employees to optimize staffing and service levels.
- Conducted department training sessions to enhance staff confidence and uphold Four Seasons standards.
- Achieved a 92% guest satisfaction rating in cleanliness through effective team leadership.
- Streamlined communication between departments, enhancing teamwork.
Housekeeping Supervisor
Four Seasons Resort Maldives at Landaa Giraavaru
Baa,Atoll
01.2017 - 12.2020
- Led team of 15 staff members, ensuring adherence to guestroom cleaning protocols.
- Enhanced employee standard checklist performance by 20% through diligent oversight.
- Partnered with front office and maintenance to streamline room turnover process.
Education
Business Economics
Muhibbudhin School
Addu City10-2008
Skills
- Staff performance evaluation
- Employee training
- Recruitment and hiring
- Team leadership
- Schedule management
- Cleaning protocols
- Guest satisfaction
Languages
- Dhivehi
- English
- HIndi
Hobbies
- Travelling
- Watching Football
- Diving
Timeline
Assistant Manager Housekeeping & Laundry
Four Seasons Resort Maldives at Landaa Giraavaru
01.2021 - Current
Housekeeping Supervisor
Four Seasons Resort Maldives at Landaa Giraavaru
01.2017 - 12.2020
Business Economics
Muhibbudhin School
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