HUMBULANI MASALA
Supply Chain And Logistics
Summary
Supply chain affects our day to day lives, in the 7 years of experience within the industry I have realized that the best way to succeed is to get the basics right, have processes in place, set achievable KPI’s and always remember people are your biggest assets. I believe in strong leadership that values engagement, critical and strategic thinking, where leaders are flexible to adapt to the use of new technology to distinguish them from their competitors.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
15
15
Certifications
3
3
Languages
Work History
DC Manager
Takealot
06.2021 - 11.2022
- Overall management and coordination of all DC activities, including, Inbound, Outbound, Inventory, Returns, Sales, customer query
- Manage and improve returns to within agreed service levels
- O Ensure that all products are accurately received, evaluated, stored and dispatched appropriately within
- KPI parameters.
Vector Logistics Warehouse Manager
06.2021 - 11.2022
- O Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
- O Management of stock count program/schedule, reconciliation and reporting thereof
- O Ensure adequate control measures are implemented to make sure that mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved timeously by the teams
- Manage and measure all operations in terms of: o Quality – Eliminating mistakes and rework – Do it right the first time
- O Delivery – Driving down Leadtime and lates
- O Cost – Drive down cost per return
- Drive operational efficiency and excellence
- O Identify continues improvement initiatives that will drive improved performance results
- O Regularly review processes to ensure that they are streamlined, optimised and scalable o Ensure process turnaround time is continually reviewed and improved where possible
- Ensuring DC adheres to company policy and administer practices in fair and equitable manner
- Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
- Works closely with support functions (HR, Finance, IT and Supply
- Chain) to build and secure support and resources for projects and initiatives
- Manage projects according to stipulated time frames
- Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the
- OHS Act
- Consistent compliance to good hygiene and housekeeping disciplines
- Ensure 5S program is properly implemented and maintained within facility
- Service & maintenance of all equipment utilised in the operation
- Strategic warehouse integration, implement and drive execution of warehouse process, manage and monitor system health checks
- Control and monitor inventory levels
- Ensure all warehouse activities are executed, prepare customer orders, and fulfil OTIF and execution of transport plan
- Oversee warehouse administration, monitor warehouse billing processes, analyse inventory report, dead stock report, consumption reports to the logistic manager
- Warehouse planned and unplanned maintenance, manage customer service level
- Risk management, ensure ISO compliance including health and safety and food safety
- Participates in the risk committee and HIRA work studies
- Team management, monitoring team performance and provide regular feedback, coach lead and support team
- Lead team on strategic targets, regular communication and use of organisation talent management
- Manage all operations activities, ensuring cost savings as per target, working closely with organisational structures; finance, transport, Sheq,
- IT, supply chain team and external suppliers.
Vector Logistics Warehouse Controller
09.2020 - 10.2021
- Overseeing the entire operations, from inbound, stock integrity,
- Outbound, Sheq related issues, managing costs savings, putting processes in place to improve efficiency and maintenance of facility and equipment.
Vector Logistics Routing and Scheduling Controller
02.2018 - 08.2020
- Overseeing the entire KZN region, planning routes approximately 45 - 50 trucks daily, maintenance of system master data, managing a team of expeditors in the region, working with transport for cost saving initiatives, improving routing efficiency and customer relations.
Vector Logistics Operations Management Trainee
02.2017 - 01.2018
- Responsible for identifying areas improvement in each department from
- Sales team, inbound, outbound, stock integrity, transport, Sheq, Finance, billing, reverse logistics, route planning, trip reconciliation and HR and implement changes where necessary.
Sales Consultant
Absa Bank
02.2016 - 01.2017
- Responsible for the entire branch sales, selling and cross-selling of financial services, maintaining of customer relationship and clientele in the branch, ensuring sales target are met as per KPI’s.
Limpopo Dairy Logistics
06.2015 - 12.2015
- Responsible inbound and outbound, trucks wash bay and hygiene maintenance, route planning, fuel utilisation, cash balancing and purchasing fleet parts
- PROJECTS
- Project Ice, Capacity Enablement Cornubia: Identifying the additional cost for number of secondary vehicles, primary shuttles to main hub and transport manpower (driver and VA) prior the new Vector
- Cornubia go-live
- Vector Chat App: Project aimed at improving communication between drivers, customer team and transport expeditors
- Involved in executing a Vector Chat App and conducting drivers and VA training in Thekweni
- EPOD (Electronic Proof of Payment): Collaborated with supply chain IT team during the introduction of EPOD devices, conducting training and maintaining of the devices on routes
- Project aimed at reducing paperwork fast track payments
- Project Handling Units: Aimed at improving the backdoor turnaround time (TAT) and increased vehicle utilisation
- I was the first routing and scheduling controller to be part of handling unit project run by supply chain IT
- Identifying fleet capacity on HU footprint, whilst ensuring Opsi system is set up and execution of plan on HU
- Project GDS: Being part of the GDS project run by customer team
- I was involved from the initiation phase, Planning, execution, monitoring & control, and closure
- The project was aimed handing over less profitable
- Appendix A: RCL FOODS – Detailed Projects Descriptions
- Project Ice, Capacity Enablement Cornubia
- Background
- Multiple analysis has been conducted to understand the new warehouse facility being open in Thekweni, the facility was designated as a secondary hub where only chilled stock is held supplying to the main hub
- Analysis on moving cost, warehouse layout designs, facility pre-cooling and staffing
- As a result of an increased volume at Vector Thekweni and Siqalo intake, there was a need for expansion to accommodate the increase on volume
- Due to timeframe on expansion the decision to hire a new facility was opted for
- There was a requirement to prepare the facility in terms of redesigning of the warehouse layout, racking design, facility temp checks, moving stock between main hub and new hub and identifying the cost of transport legs required to move stock
- The exercise included not only the facility set up, but also the after service
- Looking at how the process will work since both chilled stock in the new facility and frozen stored in the main hub will still be delivered together in one multi-temp vehicles
- How many trucks will be needed daily, when to collect stock and X-dock to the main hub, how the loading at the main hub will proceed, all this should consider cost
- Responsibilities:
- Gather data on fleet requirement for moving stock before go-live and after
- Communicating with relevant stakeholder during the facility set-up
- Facilitate the planning of routes and ETA of trucks to the main hub
- Aligning the cross-dock plan with the secondary transport plan
- Outcome: Project is a success; it is still in use
- Continuous improvement was done on the project and flexible on suggestions that made the project a success
- Vector Chat App
- Contextual customers and routes to a third-party distributor to distribute to those customers
- Project System Driven Checking: Being the first project in Vector, I was just learning and understanding the processes and procedure to be followed when a system driven checking was introduced
- The task was to identify all the loopholes and report back checking team was following the right processes
- One Transport: Project was aimed to use both primary and secondary vehicles to avoid empty legs, I have been involved in execution phase of the project
- PNP Cross-docking: involved from the initiation, planning, execution and closure, project was successful execute
- Labour Optimisation: Involved in a labour optimisation project, idea of the project is to ensure we have right number of staff to perform daily duties to optimum
- Due to the gap in real-time communication between sales team, drivers, customers, and transport expeditors
- Vector chat is used to keep communication on-going between the three stakeholders on real-time
- Responsibilities:
- Communicating the vector chat idea to the drivers, expeditors, and sales team
- Facilitating and training stakeholders on the use of the chat app
- Communicating with IT developers on continuous improvement based on feedback from users
- Maintenance and setting up of a device room, where all devices are stored
- Outcome: Project was well received, many stakeholders happy with the real-time feedback on day-to-day operations and improved customer experience
- Project went live and still running
- EPOD (Electronic Proof of Payment)
- Purpose of the EPOD is to eliminate waste and reduce paperwork, providing customers with immediate proof of delivery (POD)
- The task was to improve efficiency, reduce paperwork, fast track payment and being environmental conscious
- Responsibilities:
- Conducting training with transport team
- Converse with IT team and other stakeholders on product improvement
- Coordinating all the after go-live issues, random customer visit to understand the complexity on drivers and customers understanding on the device and its navigation
- Outcome: Project is a success and rolled-out nationally, both customers, hubs, transport departments, drivers are using the app
- Project Handling Units
- In order to improve customer estimated time-of-arrival (ETA) and high backdoor turn-around-times (TAT), Handling units were introduced
- The system is used to improve customer experience, cost reduction and improved stock handling
- Responsibilities:
- Analysing truck utilisation and footprint
- Analysis of backdoor TAT and updating Opsi master data
- Reporting system findings to the executives on system improvement
- Communicating with logistics manager on the requirements of trucks and costs
- Training the planning team on how to update master data on Opsi and calculating accurate truck footprint
- Outcome: Project is a success with lot of buy-in nationally, HU being used in all hubs at Vector logistics
- Project GDS:
- Since Vector logistics have multiple customers in every corner of the country, in KZN we have customers scattered across the province, from far North KZN to far South of KZN
- Project GDS was aimed reduce transport legs that were far out by giving them to the 3rd party distributor
- We were daily picking stock from our main hub and cross-dock to the selected 3rd party supplier, all identified customers were aligned with the 3rd party’s customer’s nominated day of delivery (NDD)
- The cost of using the 3rd party was cheaper than us sending our trucks to those far designated customers
- Responsibilities:
- Gathering data on customer NOD/NDD and aligning them to those of 3rd party
- Liaising with the 3rd party distributor on customer deliveries, returns on trade and other related issues
- Present to the transport execution manager and sales executive on progress and saving potentials
- Outcome: Increased cost saving, potential to expand to other provinces, project stand to be reviewed for best customer experience and not only focused on cost saving initiative,
- Project System Driven Checking
- To improve accuracy on checking, system driven checking was introduced
- The process is designed to use RF scanners to check all the shipments
- For every shipment and HU picked, checker will scan the weight for both pallets and stock, depending on the picking accuracy and master data accuracy, the pallets will other pass the scan or fail
- However, if the pallet fails there are other steps in place that the checker should explore to ensure accuracy
- These processes put in place are mainly designed to ensure accuracy, reduce stock loss, and avoid sending customer’s wrong stock and drop on both branch service level (BSL) and delivery service level (DSL)
- Responsibilities:
- Gathering data on the product master data
- Coordinating and training the scanning and checking process
- Analysing data on picking errors and checking error compared to before go-live
- Analysing data on customer complaints and reverse logistics percentile
- Outcome: Project is a success have been running for some years with great view on all errors necessary
- Improved cost savings and stock-loss reduction
- One Transport
- Vector Logistics uses their own transport and also outsource other trucks to do the big loads and plan based cold storage (PBCS) legs
- To reduce 3rd party hiring cost we decided to make use of our own truck in KZN to that have routes that passes PBCS daily to collect any stock that needs to be sent to the main holding hub in Thekweni
- The idea behind the project was a great cost saving initiative
- Reducing both hiring cost and empty legs on our own fleet made a great financial sense and could save the business millions of Rands annually
- Planning and synchronisation of routes
- Leading the expediting of all deliveries
- Communicating times slots for both hubs
- Outcome: The project didn’t last long, with reasons being the delayed on our truck to the PBCS could results to missed slots at the main hub, increased over time to the loading and offloading team at both hubs when trucks are delayed at customers
- Ad-hoc capabilities
- Being part of Vaal University of Technology 2013 peer group team leaders
- Being involved in dealing with student day-to-day issues, these includes but not limited to; financial issues, residential issues, promoting health life consciousness
- Being able to convey the organisational strategies to all necessary stakeholder, this is inclusive of both corporate, business and operational strategies
- Open engagement with a team of employees, improving of KPI and systems development
- Being a strong advocate of continues improvement in the space of supply chain
- Great understanding of supply chain from end-to-end
- Appendix B: BCom Hons Logistics
- Appendix C: BTech Logistics
- Appendix D: NDIP Logistics
- Appendix E: Emerging Leaders Programme
Education
Master’s - business administration
Johannesburg Business School (UJ)
01.2021 - 12.2023
Emerging Leaders Development - undefined
Nelson Mandela University (NMU)
10.2020 - 10.2021
Bcom - undefined
University of South Africa (UNISA)
02.2019 - 12.2019
Btech - Logistics
Vaal University of Technology (VUT)
02.2015 - 12.2015
National Diploma - Logistics
Vaal University of Technology (VUT)
02.2012 - 12.2014
Skills
SKILLS AND KEY COMPETENCIESundefined
Certification
081 570 3691
Timeline
DC Manager
Takealot
06.2021 - 11.2022
Vector Logistics Warehouse Manager
06.2021 - 11.2022
Master’s - business administration
Johannesburg Business School (UJ)
01.2021 - 12.2023
Emerging Leaders Development - undefined
Nelson Mandela University (NMU)
10.2020 - 10.2021
Vector Logistics Warehouse Controller
09.2020 - 10.2021
Bcom - undefined
University of South Africa (UNISA)
02.2019 - 12.2019
Vector Logistics Routing and Scheduling Controller
02.2018 - 08.2020
Vector Logistics Operations Management Trainee
02.2017 - 01.2018
Sales Consultant
Absa Bank
02.2016 - 01.2017
Limpopo Dairy Logistics
06.2015 - 12.2015
Btech - Logistics
Vaal University of Technology (VUT)
02.2015 - 12.2015
National Diploma - Logistics
Vaal University of Technology (VUT)
02.2012 - 12.2014