Hulisani Nevhutalu
Business Analyst
Summary
Results‑driven Business Analyst with broad experience across administrative support, safety and risk management, finance, human capital, supply chain, and operations. Skilled in requirements elicitation, data analysis, process improvement, and change management, consistently delivering measurable business value. Adept at aligning solutions with organizational objectives while enhancing stakeholder engagement and driving successful project outcomes.
Overview
20
20
years of professional experience
Work History
Business Analyst(Secondment)
Transnet Freight Rail
10.2024 - Current
- Business Case Development : Partnered with stakeholders to outline costs, benefits, risks, and impacts for medium projects.
- Requirements Gathering & Analysis : Collected, documented, and analyzed requirements in Agile/Scrum environments; performed gap analysis and process optimization.
- User Acceptance Testing : Defined use cases, organized UAT sessions, and secured stakeholder approvals.
- Change Management & Training : Supported transitions, delivered end-user training, and provided post-implementation support.
- Stakeholder Engagement : Facilitated workshops, communicated findings, and drove collaboration across teams.
- Process Improvement : Conducted operational analysis, recommended optimizations, and promoted DevOps culture.
Senior Administrative Official
Transnet Freight Rail
Tshwane
04.2013 - 09.2024
- Safety & Risk Management : Ensured compliance with RSR standards, documented incidents in TIMS/SAP, and supported audits.
- Finance Management : Liaised with contractors, processed payments, managed overtime approvals, and payroll records.
- HR & Employee Support : Coordinated training, medicals, IDPs, grievances, and recruitment logistics.
- Supply Chain & Fleet : Managed PPE procurement, tracked vehicle mileage/incidents, and ensured compliance.
- General Administration : Organized meetings, travel bookings, and events while maintaining governance standards.
Customer Service Consultant (CSC)
Standard Bank of South Africa (SBSA)
10.2010 - 03.2013
- Customer Support : Assisted with account services, card management, and dispute resolution.
- Process Efficiency : Streamlined workflows, trained new staff, and improved response times.
- Client Engagement : Built strong relationships, handled escalations, and identified upselling opportunities.
Trainee Draughts Person
eThekwini Electricity (Municipality)
05.2006 - 11.2009
- GIS & Mapping : Created and updated electrical network drawings in GIS.
- Data Integration : Captured and converted reticulation data, ensuring accuracy in geographic databases.
- Technical Support : Assisted with troubleshooting, safety protocols, and service delivery improvements.
Education
Postgraduate Diploma - Project Management
Management College of Southern Africa (MANCOSA)
Gauteng01-2025
Bachelor's degree - Information Technology
Tshwane University of Technology
Tshwane01-2021
Computer Service Technician -
PC Training And Business College
Thohoyandou01-2012
Certificate Course - Geographical Information System
University of Venda
Thohoyandou01-2011
National Diploma - Information Technology
Durban University of Technology
Durban01-2010
International Computer Driving License -
SciTech Innovative Education & Training
Durban01-2009
National Senior Certificate -
SASA Combined Independent School
Thohoyandou01-2000
Skills
- Business Case Development
- Business Solutions Development
- Stakeholder Engagement
- Strong Communication
- Microsoft Office Suite
Timeline
Business Analyst(Secondment)
Transnet Freight Rail
10.2024 - Current
Senior Administrative Official
Transnet Freight Rail
04.2013 - 09.2024
Customer Service Consultant (CSC)
Standard Bank of South Africa (SBSA)
10.2010 - 03.2013
Trainee Draughts Person
eThekwini Electricity (Municipality)
05.2006 - 11.2009
Postgraduate Diploma - Project Management
Management College of Southern Africa (MANCOSA)
Bachelor's degree - Information Technology
Tshwane University of Technology
Computer Service Technician -
PC Training And Business College
Certificate Course - Geographical Information System
University of Venda
National Diploma - Information Technology
Durban University of Technology
International Computer Driving License -
SciTech Innovative Education & Training
National Senior Certificate -
SASA Combined Independent School
PERSONAL DETAILS
- FULL NAMES & SURNAME: Hulisani Nevhutalu
- NATIONALITY: South African
- EMPLOYMENT EQUITY: African
- GENDER: Female
- LIVING WITH DISABILITY: Yes, Amputated right arm
- RESIDENTIAL AREA: Gauteng, South Africa
- CONTACT NUMBERS: 072 995 5668 or 082 268 9968
- EMAIL ADDRESS: cakhys@gmail.com or Hulisani.Nevhutalu@transnet.net
- PROFESSION: Business Analyst
- YEARS OF WORKING EXPERIENCE: 19 years
- DRIVING LICENSE: Code B or Code 08