HULISANI MUFANDELANI
Service Consultant
Cosmo city ,Gauteng
Summary
Confident service consultant successful learner at increasing monthly sales targets using insightful marketing strategies and aggressive product development. Skilled at understanding clients and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.Talented at financial reporting , listening attentively and problem solving. Biggest achievement was to be top rated student with valuable measures of creating a financial safety net for the organisation. My goal is to become a financial analyst.
Overview
3
3
year of professional experience
Work History
Finance learnership
Thohoyandou secondary school
01.2020 - 07.2021
- Managed all data entry for incoming payments, working with meticulous precision for minimised error.
- Handled reconciliation processes, preparing detailed schedules of fees for various projects.
- Assisted finance managers in the processing of payroll, dealing with matters such as overseeing timesheets and inputting data.
- Ensured incoming invoices were processed accurately against required payment deadlines, eliminating payment disruption.
- Generated expense, income and open balances reports.
- Assisted with day-to-day administrative duties, from basic office admin to personalised management support.
Service consultant
Nedbank
06.2023 - I currently work here
- Resolving customer queries and problems using effective communication and providing step-by-step solutions.
- Collaborating with team members to achieve target results.
- Demonstrating outstanding product knowledge to achieve high customer satisfaction levels.
- Engaging with customers to better understand needs and deliver excellent service.
- Handling customer concerns and escalated major issues to supervisor.
- Speaking to customers in multiple languages to resolve problems and answer questions.
Education
Certificate - Finance
Moonstone College
Johannesburg, South Africa09.2024
Finance and quantitative modelling for analysts - Finance
University of Pennsylvania
11.2022
Fundamentals of financial and management Accounting - Accounting
University of Pennsylvania
11.2022
National N Diploma - Finance
Makwarela TVET College
07.2021
Computer literacy -
Thasululo FET College
12.2019
Matric (Grade 12) - Commerce
Makakavhale Secondary School
12.2017
Skills
- Financial reporting
- Analytical ability
- Computer literate
- Administration
- Communication skills
- Details oriented
- Data entry
- Listening skills
- Teamwork skills
Timeline
Service consultant
Nedbank
06.2023 - I currently work here
Finance learnership
Thohoyandou secondary school
01.2020 - 07.2021
Certificate - Finance
Moonstone College
Finance and quantitative modelling for analysts - Finance
University of Pennsylvania
Fundamentals of financial and management Accounting - Accounting
University of Pennsylvania
National N Diploma - Finance
Makwarela TVET College
Computer literacy -
Thasululo FET College
Matric (Grade 12) - Commerce
Makakavhale Secondary School
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