Overview
Work History
Education
Skills
Summary
Work Preference
Certification
Timeline
Hugue Ngandu

Hugue Ngandu

Fiber optic Technician
Cape Town,Kuilsriver

Overview

10
10
years of professional experience
1
1
Language

Work History

Fiber Optic Technician

FibreUP
Cape
01.2017 - Current

floating technician

01.2014 - 01.2016

fiber optic technician

TECH/CLEARLINE
01.2016 - 01.2020
  • Fibreup/dfa
  • Floating all type fiber cables, attending all situation of breaks, repair the ducks and manholes
  • Taking note of all quality as DFA require and reading all type of Maps reading Floating Instruction
  • 2years on link Build Splicer Technician, I was building the links for the new clients, read as build, prepping the Joints, and mouse Pad, submitting the traces result after the done building the link
  • 2years on Maintenance: Attending the faults (tickets) logged from the NOC, Fault fending and troubleshooting, Resolving the fault under 4 hours of the MTTR
  • Two years in maintenance at DFA network, attending all the calls log tickets, using ODTR and repair the fault require of attending break, losses, but-end, patch lead ETC….

FIBER OPTIC TECHNICIAN

FIBREUP/LIQUID
01.2020 - 01.2022

Service Delivery Manager

TELECOM/NEOTEL
  • In maintenance department, taking care of all calls and client, attending faults in 4 hours require
  • Taking care of the route and manhole, testing repair the cable and link drop down, quick in finding fault and repair and submitted RFO (fault report)
  • 6 Months as,
  • FIBREUP/LIQUID/NEOTEL -Maintain positive relationships with customers by identifying customer needs and oversee service delivery
  • Assess customer feedback and establish, improve, and refine services
  • Assist in management and
  • English and French measurement of conformance to service level agreements
  • Conducted site surveys to validate customer's infrastructure deliverables
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.

Education

High School Diploma - undefined

SC La Chandelle
2006-07

FOA - undefined

The First Aid Academy
2021-05
HIRA-Hazard Identification Risk Assessment. No Degree: Health And Safety Manager. No Degree: Legal & Civil Liability The, No Degree: Basic Fire Fighting & Handling of Equipment, First Aid Level 1

Degree - undefined

Defensive Driving Course - undefined

MasterDrive

Skills

  • Good Driver with south
  • Africa driver license C10
  • Good knowledge in
  • Computer
  • English and
  • French
  • Training with
  • Lambda ODTR and Splicing
  • Machine
  • Training for
  • GPON (Frogfoot Splitter)
  • Multiple training in fiber for
  • Different ISP
  • Languages
  • Resilient Fiber Optic Technician skillful in installing fiber optic lines
  • Performing general maintenance and responding to repair requests
  • Proficient in FO power meter, optical spectrum analyzer and OTDR
  • Operations Recognized for providing timely support in
  • Troubleshooting problems to minimize downtime
  • Fiber Testing
  • Training Junior Team Members

Summary

Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Certification

  • Licensed [Job Title] - [Timeframe]

Timeline

FIBER OPTIC TECHNICIAN - FIBREUP/LIQUID
01.2020 - 01.2022
Fiber Optic Technician - FibreUP
01.2017 - Current
fiber optic technician - TECH/CLEARLINE
01.2016 - 01.2020
floating technician -
01.2014 - 01.2016
Service Delivery Manager - TELECOM/NEOTEL
SC La Chandelle - High School Diploma,
The First Aid Academy - FOA,
- Degree,
MasterDrive - Defensive Driving Course,

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Hugue NganduFiber optic Technician