Hugo Morgado
Business Development Manager / Sales Manager
Nelspruit,MP
Summary
Dynamic, results-oriented leader with a proven track record of leveraging established and emerging technologies to drive operational excellence and optimize resource allocation. Expertise in crafting and executing innovative sales strategies that significantly boost sales volumes and ensure timely achievement of long-term and short-term objectives while upholding the highest standards of professionalism. Recognized for building strong relationships with industry leaders such as Samsung, Nokia, and Vodacom, fostering collaboration across various organizational levels. Multilingual communicator fluent in English and Portuguese, adept at quickly establishing rapport with clients and stakeholders, complemented by a reputation for creative problem-solving and adaptability in fast-paced environments.
Overview
21
21
years of professional experience
3
3
Languages
Work History
Business Manager & Consultant and Owner
HNZ Consultaria e Serviços
02.2012 - Current
- Execute commercial and financial management of projects as well as oversee the business administration process for consultancy firms within the Electrical Engineering fields.
- Prepare expressions of interest, the bidding documents and contracts to be awarded resulting in winning over 15 tenders. Also, conduct follow-ups on projects and prepare reports on the project financial management.
- Spearhead market analysis to gather data on customers and potential customers in addition to establishing distribution channels for mobile and laptop accessories.
- Source and nurture relationships with new Distributors, increasing business and key partnerships.
Restaurant Manager and Owner
Bembom Nelspruit
05.2021 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Telecommunication Consultant to Samsung for Sub-Saharan Africa
Consultant, Johannesburg South Africa
07.2011 - 09.2011
- Identified B2B trade opportunities to facilitate development as well as conducted a market analysis to identify the needs of customers and potential customers.
- Conducted sell in gap analysis to assess the differences in performance between business information systems and also developed and implemented a retail expansion strategy.
- Expanded the brand successfully into various countries in Africa that included Mozambique and Angola.
Sales Manager Africa Telecommunications Operation – Angola, Mozambique, Botswana
Samsung, Johannesburg South Africa
03.2010 - 06.2011
- Managed retail sales to end consumers as well as developed and implemented KPS’s to measure and manage the performance of distributors.
- Devised and guided the successful implementation of a retail strategy with a focus on improving retail sales. Expedited the expansion process to various countries, including Mozambique and Angola.
- Supervised and monitored the performance of employees as well as determined appropriate statutory payments including SMP and SPP.
- Executed B2B trade in addition to cultivating and nurturing strong beneficial relationships with channel partners and network operators.
- Identified alternative sales channels and partners to improve sales and also drove market share growth by increasing the value and volume of sales.
- Developed and implemented a marketing plan while planning short and midterm demand/supply through concise forecasting and market understanding.
- Administered Samsung policies and procedures with regards to after-sale services for consumers and trade.
- Prepared product presentations and devised new strategies to increase Samsung market shares in key countries.
- Sourced and new Distributors, increasing business and key partnerships.
Account Manager Southern Africa -Angola, Zambia, Namibia, Botswana
Nokia, Mozambique and South Africa
10.2007 - 09.2009
- Liaised with channel partners and operators to develop strategies and tactical approaches to achieve mid and short-term plans.
- Spearheaded selling of Nokia products/services to existing channel partners in addition to identifying alternative sales channels and partners.
- Influenced channel partner’s buying decision regarding product portfolio and quantities to maximise revenue for Nokia.
- Gained a deeper understanding of channel and business growth drivers, and also managed accounts with a focus on retaining and growing existing accounts.
- Planned and engaged in sales and marketing tasks while building strong customer relationships with senior-level customer organisations.
- Executed demand/supply balance planning to facilitate timely achievement of short and midterm objectives. Developed communication channels to ensure effective and efficient communication within the organisation.
Corporate Development Consultant
Vodacom, Johannesburg, South Africa
11.2006 - 09.2007
Corporate Development Consultant
Smartcom (PTY) Ltd, Johannesburg, South Africa
07.2006 - 10.2006
Internal Sales Consultant
Smartcom (PTY) Ltd, Johannesburg, South Africa
07.2005 - 07.2006
Sales Assistant In store - VodaWorld
Smartcom (PTY) Ltd, Johannesburg, South Africa
11.2004 - 06.2005
Education
BCOM Bachelor of Commerce - Business Management and Economics
UNISA
Senior Management Programme - undefined
University of Pretoria
10.2014
Programme in Project Management - undefined
University of Pretoria
01.2012
Skills
Planning & Prioritisation
Professional Development
- Dual Citizenship South Africa, Portugal
- Power Purchase Agreement, Sep 2012
Technical Proficiency
Office Suite
Additional Information
Dual Citizenship
South Africa
Portugal
Timeline
Restaurant Manager and Owner
Bembom Nelspruit
05.2021 - 10.2023
Business Manager & Consultant and Owner
HNZ Consultaria e Serviços
02.2012 - Current
Telecommunication Consultant to Samsung for Sub-Saharan Africa
Consultant, Johannesburg South Africa
07.2011 - 09.2011
Sales Manager Africa Telecommunications Operation – Angola, Mozambique, Botswana
Samsung, Johannesburg South Africa
03.2010 - 06.2011
Account Manager Southern Africa -Angola, Zambia, Namibia, Botswana
Nokia, Mozambique and South Africa
10.2007 - 09.2009
Corporate Development Consultant
Vodacom, Johannesburg, South Africa
11.2006 - 09.2007
Corporate Development Consultant
Smartcom (PTY) Ltd, Johannesburg, South Africa
07.2006 - 10.2006
Internal Sales Consultant
Smartcom (PTY) Ltd, Johannesburg, South Africa
07.2005 - 07.2006
Sales Assistant In store - VodaWorld
Smartcom (PTY) Ltd, Johannesburg, South Africa
11.2004 - 06.2005
Senior Management Programme - undefined
University of Pretoria
Programme in Project Management - undefined
University of Pretoria
BCOM Bachelor of Commerce - Business Management and Economics
UNISA