Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Certification
Interests
Timeline
Generic
Houssein Zhu

Houssein Zhu

Honours Student
Johannesburg

Summary

Proven Operational Administrator and HR Intern at Menzies Aviation South Africa, adept in office administration and team collaboration. Enhanced operational efficiency and confidentiality management, spearheading database system improvements and fostering cross-departmental partnerships. Demonstrated resource optimisation and analytical skills, significantly contributing to business development and employee engagement initiatives. Honours in Management student bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovative strategies that successfully increase productivity and efficiency.

Overview

5
5
years of professional experience
5
5
Certifications

Work History

Operational Administrator

Menzies Aviation South Africa
02.2019 - 02.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality as required by company policy or legal regulations.
  • Computerised office activities, maintained communications, and tracked records through delivery.
  • Data logging of flight details by means through the Altea-based system.
  • Quality control and supervision of processing by airport staff concerning flights, this includes incoming flights and departures.
  • Collected, validated, and distributed information to employees regarding flight descriptions.
  • Managed office inventory levels, ensuring adequate supplies were available while minimising waste and unnecessary spending.
  • Entered and maintained departmental records in the airline database.
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Streamlined office operations by implementing efficient administrative systems and procedures relating to flight operations
  • Served as liaison between departments, fostering open communication channels that improved overall organisational function (Meal ordering for departure of flights, Wheelchair orders for arrival and departure flights for passengers who have a disability.)
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
  • Maintained database systems to track and analyse operational data.
  • Managed documentation of flight information and records.

Human Resources Intern

Menzies Aviation South Africa
02.2023 - 07.2023
  • Worked with HR team to coordinate company events.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Created and updated tracking spreadsheets using MS Excel.
  • Answered the phone and performed clerical duties to assist the human resources department.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
  • Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
  • Supported efforts to optimize employee engagement, diversity and inclusion.
  • Helped plan and implement training sessions to provide employees with skills and knowledge necessary to perform work productively.
  • Supported company growth objectives by actively participating in recruiting efforts aimed at acquiring highly skilled professionals.
  • Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
  • Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
  • Streamlined administrative tasks such as scheduling interviews, processing background checks, and verifying employment eligibility documentation.
  • Pre-screened resumes before sending them to corporate hiring managers for consideration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Improved organisational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Employee file organisation of 500+ employees across South Africa.

Education

Bachelor of Commerce Honours in Management - Commerce

Varsity College Sandton
Johannesburg, South Africa
04.2001 -

Bachelor of Commerce in Law - Commerce & Law

Varsity College Sandton
Johannesburg, South Africa
04.2001 -

High School Diploma -

Greenside High School
Johannesburg, South Africa
04.2001 -

Skills

Office Administration

Accomplishments

  • Achieved operational excellence by completing timely departure of flights with accuracy and efficiency.
  • Dangerous goods training.
  • Passenger Handling training (PAX) • Covid-19 training.
  • Cyber security training.
  • Employee file organization of 500+ employees across South Africa .


Software

Amadeus Altèa

Microsoft Office

Certification

Dangerous goods training

Interests

Business developement

Business Analytics

Business Research

Tech and Science

Politics and World View

General Knowledge building

Timeline

Human Resources Intern

Menzies Aviation South Africa
02.2023 - 07.2023

Bachelor of Commerce in Law

12-2021

Operational Administrator

Menzies Aviation South Africa
02.2019 - 02.2024

Bachelor of Commerce Honours in Management - Commerce

Varsity College Sandton
04.2001 -

Bachelor of Commerce in Law - Commerce & Law

Varsity College Sandton
04.2001 -

High School Diploma -

Greenside High School
04.2001 -
Houssein ZhuHonours Student