Horton Griffiths
phalabora
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Representative
Exim Spice
11.2023 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Accounts Clerk
Forever Resort
05.2023 - 11.2023
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Set up and updated Excel spreadsheets to track financial data.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Assisted management in making informed decisions by providing clear financial analysis on performance metrics and trends.
Deputy Sheriff
Sheriff’s office
04.2022 - 04.2023
- Serving legal documents and executing court orders
- Organized documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Coordinated with local law enforcement agencies for joint operations, enhancing overall operational efficiency.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Participated in high-risk arrest warrants, ensuring apprehension of dangerous individuals while minimizing collateral risks.
Sales Representative
Saffron Seas
03.2021 - 12.2021
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Maintenance Assistant
Phalaborwa Abattoir
phalabora, Limpopo
12.2020 - 02.2021
- Cash ups and petty cash
- Team management and leadership
- Project planning
- Farming and livestock management
- General mechanical work
- Assisting in general maintenance
- Welding pens
- Faultfinding and rewiring of db bords
- Installing new pumps, lights, plugs, pips
- Working with front end loader
General worker
Griffi’S Butchery
Kinross
01.2015 - 12.2017
- Facilitated smooth handover between shifts through clear communication and documentation practices, ensuring continuity of operations without disruptions.
- Mentored new employees for seamless integration into the team and faster acclimatization to company culture.
Education
Grade 12 - Life Orientation, Agriculture, Mathematics, Afrikaans, English, Geography, Biological science
Secunda High School
Secunda, South Africa12-2017
Skills
Customer service
Sales development
Time management
Client service
Customer retention
Business development
Team leadership
Operations management
Strategic planning
Decision-making
Staff development
Financial management
Personal Information
- ID Number: 9907245023087
- Date of Birth: 07/24/99
- Gender: Male
- Nationality: South African
- Driving License: EB (Code 10)
- Marital Status: Single
Hobbies
I am a musician in my spare time, also love to be outside in the nature hiking.
Timeline
Sales Representative
Exim Spice
11.2023 - Current
Accounts Clerk
Forever Resort
05.2023 - 11.2023
Deputy Sheriff
Sheriff’s office
04.2022 - 04.2023
Sales Representative
Saffron Seas
03.2021 - 12.2021
Maintenance Assistant
Phalaborwa Abattoir
12.2020 - 02.2021
General worker
Griffi’S Butchery
01.2015 - 12.2017
Grade 12 - Life Orientation, Agriculture, Mathematics, Afrikaans, English, Geography, Biological science
Secunda High School