Hope Molatela Maloka
Barista/Cashier
Johannesburg
Summary
Motivated and hardworking Barista and Cashier with a unique background. Started as a cleaner and progressed to a skilled barista and cashier over the years. A strong work ethic, pay attention to detail and passionate for delivering excellent customer service. Proficient in preparing a variety of coffee beverages, Positive attitude and the ability to thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Cashier and Barista
Active Corporate Cleaning Services
Mercedes-Benz Bedfordview, South Africa
03.2020 - Current
- Counting money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Coffee and beverage preparations.
- Excellent customer service sand communication abilities.
- Multitasking and working well under pressure.
Cleaner
Active Corporate Cleaning Services
Johannesburg, South Africa
01.2008 - 02.2020
- Cleaned and polished corporate offices, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
General Assistant
Pick N Pay Sunninghill
Johannesburg, South Africa
01.2006 - 12.2007
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Fostered a positive work environment through proactive problem-solving approaches.
Education
No Degree - Matric
Thuto Ke Maatla Secondary School
Johannesburg 04.2001 -
Skills
1 Customer Service
2 Cash handling and Point-Of-Sale system
3 Customer Assistance
4 Payment Processing
5 Coffee and beverage preparation
6 Thorough knowledge of cleaning and maintenance practices
7 Multitasking and working uder pressure
Timeline
Cashier and Barista
Active Corporate Cleaning Services
03.2020 - Current
Cleaner
Active Corporate Cleaning Services
01.2008 - 02.2020
General Assistant
Pick N Pay Sunninghill
01.2006 - 12.2007
No Degree - Matric
Thuto Ke Maatla Secondary School
04.2001 -