Hope Schatz
Pretoria
Summary
Charismatic, energetic, and always ready to lend a helping hand where needed! I thrive on challenges and find joy in working with and nurturing young minds. My goal is to be a well-rounded teacher, both inside and outside the classroom, guiding learners to reach their full potential in all aspects of life. I am fully committed to continuing my education in the coming years because I firmly believe that knowledge is the key to empowerment.
Overview
8
8
years of professional experience
Work History
Intake and Billing Specialist
Get Staffed Up
09.2021 - Current
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Prepared itemized statements, bills, or invoices and recorded amounts due for services rendered.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
Afrikaans and Maths Educator
Primêre Skool Kellysville
08.2021 - 12.2021
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies
- Built relationships and communicated with parents to provide best learning environment for children.
- Developed and implemented engaging lesson plans to keep learner attention.
- Enhanced student comprehension by incorporating visual aids and interactive activities into lesson plans.
- Graded and provided feedback on assignments.
Teaching Placement
Victoria Park Grey Primary School
02.2020 - 03.2020
- Conducted comprehensive assessments to measure student progress, adjusting teaching methods accordingly.
- Monitored students in computer lab to enforce proper use of resources.
- Stepped into non-classroom environments such as libraries, tuckshop and playground to help staff manage demand.
- Enforced rules and instructions to maintain discipline
Lifestyle and Entertainment Journalist
MadibazNews
02.2018 - 11.2018
- Company Overview: Student Newspaper
- Submit news diaries
- Write articles relevant to student living and entertainment
- Attend student events
- Student Newspaper
Teaching Placement
Gelvandale Primary School
04.2018 - 08.2018
- Provided one-on-one assistance to struggling students, reinforcing core concepts and improving overall performance.
- Organized classroom materials and resources, contributing to an efficient learning environment for both teachers and students.
- Aided teachers in the assessment of student progress through observation notes and written reports, informing targeted instruction for individual learners.
- Coordinated with co-teachers to evaluate instructional effectiveness – adjusting strategies accordingly based on collected data.
Teaching Placement
Victory Park Secondary School
01.2018 - 02.2018
- Contributed to a positive school culture by participating in extracurricular activities such as clubs, sports teams, or community events.
- Prepared instructional materials under teacher guidance, allowing for more focused attention on student interactions during class time.
- Collaborated with fellow teaching assistants to develop effective strategies for managing large classrooms and maintaining a positive learning environment.
- Boosted classroom engagement through interactive teaching methods and group work activities.
Health and Wellness House Committee Member
Melodi Residence
01.2017 - 10.2017
- Company Overview: Nelson Mandela University
- Organizing events
- Escort sick students to hospital/clinic
- Keep records of flats
- Nelson Mandela University
- Attended committee meetings to propose, discuss and advance management and investment ideas.
- Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
- Collaborated with fellow members to achieve consensus on key policy decisions, ensuring alignment with organizational goals.
- Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
- Organized impactful events that raised awareness about the organization''s mission and expanded its reach within the community.
Education
Level 5 Teaching English As A Foreign Language - Teaching Online And One-to-one Online
The TEFL Academy
Remote02-2025
Bachelor of Education - Intermediate Phase- Mathematics and Science
Nelson Mandela University
Gqeberha (Previously, Port Elizabeth)12-2020
High School Diploma -
Rob Ferreira High School
White River01.2015
Skills
- Good communication - written and oral skills
- Excellent conceptual and analytical skills
- Effective classroom management skills
- Innovative lesson Planning
- Excellent with children
- Computer Skills
- Good interpersonal skills
- Assessment and Evaluation
Personal Information
Date of Birth: 02/12/97
Skype: hopeschatz
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Upper intermediate (B2)
IsiXhosa
Intermediate (B1)
IsiSwati
Beginner (A1)
Personality
- Outgoing
- Creative
- Organized
- Helpful
- Ambitious
- Friendly/Welcoming
- Honest
- Compassionate communication
Hobbies and Interests
- Cooking and baking
- Singing
- Fashion
- Reading
- Fitness
- Technology
- Hiking
References
- Beauty Johnson (Mrs), (+27) 73-241-8270, Principal (Primêre Skool Kellysville)
- Abrie du Toit (Mr), (+27) 82-565-1050, Principal (Victory Park Secondary School)
- Qapela Ngcobo (Ms), (+27) 71-362-6351, Residence Student Assistant (Melodi Residence)
- Dalene Schatz (Ms), (+27) 73-243-9209, Parts Manager (Volkswagen Highlands - Personal reference)
Timeline
Intake and Billing Specialist
Get Staffed Up
09.2021 - Current
Afrikaans and Maths Educator
Primêre Skool Kellysville
08.2021 - 12.2021
Teaching Placement
Victoria Park Grey Primary School
02.2020 - 03.2020
Teaching Placement
Gelvandale Primary School
04.2018 - 08.2018
Lifestyle and Entertainment Journalist
MadibazNews
02.2018 - 11.2018
Teaching Placement
Victory Park Secondary School
01.2018 - 02.2018
Health and Wellness House Committee Member
Melodi Residence
01.2017 - 10.2017
Level 5 Teaching English As A Foreign Language - Teaching Online And One-to-one Online
The TEFL Academy
Bachelor of Education - Intermediate Phase- Mathematics and Science
Nelson Mandela University
High School Diploma -
Rob Ferreira High School
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