Hope Photwane
Mokopane
Summary
Restaurant operator with expertise in overseeing daily operations and ensuring exceptional service delivery at La Cocina Restaurant Mokopane since April 2024. Skilled in recruiting, training, and guiding employees to uphold high performance and quality standards. Proficient in managing financial activities, including budgeting, cost control, and client account handling. Implemented modern systems and procedures to enhance efficiency and improve the customer dining experience.
Overview
2
2
years of professional experience
Work History
Restaurant Operator
La Cocina Restaurant
Mokopane
04.2024 - Current
- Overseeing the daily operations of the restaurant to ensure smooth workflow and exceptional service delivery.
- Recruting, training, and guiding employees to maintain high performance and quality standards.
- Managing financial activities, including budgeting, cost control, and handling client accounts.
- Introducing modern systems and procedures to improve efficiency and enhance the customer dining experience.
Education
Human Resources Management - N4 & N5
Nated Studies TVET College
01.2023
Grade 12 Matric Certificate -
Hoërskool Piet Potgieter
01.2021
Skills
- Restaurant Operations Management
- Staff Hiring
- Training
- Leadership
- Customer Service Excellence
- Financial Management
- Budgeting
- Inventory Control
- Cost Control
- Process Improvement
- Vendor Coordination
- Supplier Coordination
- Health Standards
- Safety Standards
- Compliance Standards
- Strategic Planning
- Problem-Solving
References
La Cocina Restaurant, Hope Photwane & Faith Photwane, CEO, (079) 271-6146, nphotwane@gmail.com
Languages
English
Intermediate
B1
Timeline
Restaurant Operator
La Cocina Restaurant
04.2024 - Current
Human Resources Management - N4 & N5
Nated Studies TVET College
Grade 12 Matric Certificate -
Hoërskool Piet Potgieter