Hombakazi Mgevane
Mthatha
Summary
Experienced in customer service, adept at creating welcoming atmospheres and ensuring smooth dining experiences. Capable of handling high-pressure environments while maintaining cheerful and professional demeanour. Committed to providing exceptional service that leaves lasting impression.
Overview
4
4
years of professional experience
Work History
Waitress
Nkandla Lifestyle
Mthatha, South Africa
01.2026 - Current
- Keeping dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Delivering meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Delivering friendly and fast service to process high-volume food and drink orders at peak times.
- Maintaining safe hygiene and food handling standards for full compliance.
- Assisting in opening and closing duties, including cleaning tasks and preparing the dining area for service.
Butchery Assistant
Ace Butchery Durban
Durban, South Africa
01.2024 - 06.2025
- Kept shop clean and hygienic to reduce risk of cross-contamination.
- Conducted regular cleaning and maintenance of butchery equipment, ensuring operational efficiency and longevity.
- Maintained strict adherence to food safety and hygiene standards, minimising risk of contamination.
- Trained new staff in butchery techniques, customer service, and safety protocols, enhancing team skill set.
Cashier
Builders Warehouse Rossburgh Durban
Durban, South Africa
05.2023 - 12.2023
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Calculated and provided accurate change to customers after transactions.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
Education
Degree - Bachelor of Social Sciences
Walter Sisulu University
Mthatha, EC01-2018
Matric - National Senior certificate
Khanyisa HIgh School
Mthatha, EC01-2013
Skills
- Food safety compliance
- POS transaction handling
- Cash balancing
- Table service
- Strong communication
- Teamwork
- Positive and approachable
- Patience and composure
- Multitasking efficiency
- Patience under pressure
- Problem Solving
- English fluency
- Exceptional time management
- Effective customer upselling
References
- Nkandla Lifestyle
Miss Nondzukiso
Manager
073 199 0729
- Ace Butchery
Miss Chuma Sotomela
Supervisor
071 088 6955
- Builders Warehouse Rossburgh
Miss Natasha
Supervisor
068 188 3267
Timeline
Waitress
Nkandla Lifestyle
01.2026 - Current
Butchery Assistant
Ace Butchery Durban
01.2024 - 06.2025
Cashier
Builders Warehouse Rossburgh Durban
05.2023 - 12.2023
Degree - Bachelor of Social Sciences
Walter Sisulu University
Matric - National Senior certificate
Khanyisa HIgh School