Hluphekile Sarah Ntuli
Matriculant
Ekurhuleni
Summary
Proven Personal Assistant at Nomatshaswe Group, adept in Microsoft Office and calendar management, streamlining operations, enhancing communication and confidentiality. Leading as a Store Manager boosted sales through strategic inventory adjustments. Known for exceptional customer service and problem-solving skills, consistently elevating client relations and operational efficiency.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Personal Assistant
Nomatshaswe Group
Midrand
03.2019 - 04.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
Store Manager
Beauty Value
Kempton Park
06.2013 - 02.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Receptionist Administrator
Magnavolt Trading 819cc
Germiston
01.2011 - 04.2015
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Boitumelong Senior Secondary
Tembisa, South Africa 01.2004 - 12.2008
Skills
Calendar Management
Strong Problem Solver
Client Relations
Customer Service
Strong Communication Skills
Administrative Support
Microsoft Office proficiency
Report Writing
Strong Work Ethic
Timeline
Personal Assistant
Nomatshaswe Group
03.2019 - 04.2023
Store Manager
Beauty Value
06.2013 - 02.2019
Receptionist Administrator
Magnavolt Trading 819cc
01.2011 - 04.2015
High School Diploma -
Boitumelong Senior Secondary
01.2004 - 12.2008