Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Hloniphile Ndumo

Hloniphile Ndumo

Consultant
Durban

Summary

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Overview

18
18
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages

Work History

Cooking Assistant & Decor

SBG Catering & Decoration
02.2010 - Current

Temporary job for weekends

General Laborer

Afrostructures Construction
08.2022 - 02.2024
  • Performed general housekeeping and cleaning tasks.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Assisted team members with tasks that require group effort.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Brad Ambassador for Purity Consumer Service Admin

Tiger Brands Marketing Division
07.2015 - 09.2020
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.

Consumer Service Representative

Tiger Brands Management Service
08.2007 - 11.2009
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Delivered outstanding customer service through effective and timely resolution of various customer inquiries and concerns.
  • Effectively managed high call volumes while maintaining a professional demeanor under pressure.
  • Built lasting relationships with clients, customers and other team members based on trust and reliability.

General Production Worker

Tiger Brands (snacks & Treat)
02.2007 - 07.2007
  • Transferred to another department within the company

Education

Certificate In Call Centre Training Course - Call Centre Agent

Cornerstone
Durban
10.2006

National Diploma In Accounting - Accounting

Durban Computer Collage
Durban
11.2002

Certificate - In Accounting Administration

Technicon Natal
Durban
01.2002

Matriculation - Dramatic art,consumer studies and tourism

Grosvenor Girls High School
Durban
2000

Skills

Labour

Personal Information

  • Date of Birth: 01/09/22
  • Nationality: South Africa
  • Marital Status: Single

Timeline

General Laborer

Afrostructures Construction
08.2022 - 02.2024

Brad Ambassador for Purity Consumer Service Admin

Tiger Brands Marketing Division
07.2015 - 09.2020

Cooking Assistant & Decor

SBG Catering & Decoration
02.2010 - Current

Consumer Service Representative

Tiger Brands Management Service
08.2007 - 11.2009

General Production Worker

Tiger Brands (snacks & Treat)
02.2007 - 07.2007

Certificate In Call Centre Training Course - Call Centre Agent

Cornerstone

National Diploma In Accounting - Accounting

Durban Computer Collage

Certificate - In Accounting Administration

Technicon Natal

Matriculation - Dramatic art,consumer studies and tourism

Grosvenor Girls High School
Hloniphile Ndumo Consultant