Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Work Availability
Work Preference
Quote
Languages
Timeline
AssistantManager
Lehlohonolo Kenneth Putsoane

Lehlohonolo Kenneth Putsoane

Employer Engagement Specialist
Winchester Hills Johannesburg

Summary

Motivated individual committed to maximizing learning opportunities in diverse academic settings. Energetic and ambitious professional with over 20 years of hands-on experience across various industries.

A solid and highly focused individual that aims to thrive in any situation presented.

Overview

21
21
years of professional experience
10
10
years of post-secondary education

Work History

Employer Engagement Specialist

North West University
Vanderbijlpark
04.2018 - Current
  • Manage the coordination and execution of career exhibitions and events o project plan and successfully execute career exhibitions targeting NWU graduates
  • Business Development to increase the pool of stakeholders working together with NWU.
  • Investigate new avenues that the department can adopt to attract new companies interested in the employment of emerging talent
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintain strong relationship management to continue to build and establish solid relationships with internal and external stakeholders.
  • Develop and present the Career Centre’s departmental value proposition to all stakeholders
  • Develop strong retention strategy of industry loyals to plan and execute network events that would bring close the NWU and external stakeholders
  • Research and recommend technological interventions to advance Career Centre’s offering
  • Research and recommend ideal technological platforms the department can adopt
  • Conduct Annual Market/Competitor Analysis to ensure NWU value proposition is relevant and appealing to stakeholders
  • Use market insights to improve Career Centre’s offering in response to the to the market needs
  • Ensure adequate use of the departmental CRM system and maintain the latest stakeholder contact information to ensure up-to-date database.
  • Develop and execute Graduate Recruitment Programmes to develop attractive recruitment strategies to secure emerging talent.
  • Advise companies on best Graduate Recruitment Strategies to adopt targeting emerging talent
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Created plans and communicated deadlines to complete projects on time.
  • Prepared variety of different written communications, reports and documents.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Regional Student Recruitment Manager

The Independent Institute of Education t/a Rosebank College
Johannesburg
08.2013 - 03.2018
  • Drive sales and marketing campaigns to achieve revenue targets
  • Taking complete ownership of all strategic initiatives and execution at the Awareness, Exploration, Consideration/Evaluation, Sales and Aftersales steps of the customer journey
  • Designing a robust after-sales process to deliver strong customer loyalty and retention
  • Driving the creation and maintenance of team performance dashboards, including all key team and individual KPIs
  • Ensuring timely recognition and reward for top achievers in the teams and implementing performance management actions
  • Building a high performing team by providing strong mentorship, coaching and guidance
  • Leading and scaling the Sales and Marketing teams in line with the organisation’s customer growth, revenue growth and customer experience objectives
  • Monitoring market trends, including competitor and industry analysis and applying insights and learnings to the Sales and Marketing strategy
  • Identifying and exploiting new sales and marketing opportunities
  • Annual budgeting and budget tracking for the sales and marketing business units
  • Monthly, quarterly and annual reporting to key stakeholders
  • Building strong and collaborative relationships with other internal stakeholders
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created plans and communicated deadlines to complete projects on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed team communications and information for meetings.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Monitored company inventory to keep stock levels and databases updated.
  • Drove operational improvements which resulted in savings and improved profit margins.

National Sales Manager

Aspire Group
Johannesburg
08.2012 - 12.2012


  • Responsible for ICT and Learnership Business Development
  • Responsible for the overall sales strategy, the implementation thereof and controlling expenses
  • Develop and improve sales channels by assisting with evaluating, implementing, managing and coordinating various improvement initiatives
  • Conduct a full market intelligence analysis to avert and respond to all external risks
  • Develop and maintain relationships with shared group functions
  • Managing the end-to-end submission of tender bids and processes involved
  • Critically evaluate products and programmes to ensure relevance in the market
  • Ensure optimal customer satisfaction through service and delivery
  • Build and grow relationships with corporate and individual stakeholders

Regional Youth and Student Market Consultant

ABSA Group
Johannesburg
11.2011 - 07.2012


  • Provide a detailed activity report related to weekly sales activities
  • Build knowledge and understanding of the youth and ttudent market CVP approach at branch level
  • Create and maintain internal and external stakeholder relationships relevant to the youth and student market
  • Identify gaps in the current youth and student offering and recommend solutions to customer value propositions on a national level
  • Influence stakeholders to ensure implementation of customer acquisition and youth and student plans
  • Establish and maintain solid business relations with Higher Education institutions within the Gauteng region
  • Negotiate opportunities related to educational sponsorships
  • Implement planned initiatives to support the region in exceeding the targets
  • Assess the external opportunities and the demographics of the province
  • Identify and develop partnerships and engage with local communities
  • Track sales performance of partnerships or alliances monthly
  • Assist Performance Management Framework (PFM) with underperforming sales branches or marginal branches together with external sales teams
  • Identify and react to risk situations through compliance adherence
  • Identify, analyse, evaluate, address and monitor risk factors
  • Continually develop processes within the student and youth market
  • Provide weekly and monthly feedback around sales activities held in the youth and student market as well as customer acquisition

Sales/Student Recruitment Manager

Independent Institute of Education t/a Rosebank College
Johannesburg
03.2009 - 11.2011


  • Management of the campus marketing and sales team
  • Overall responsibility of the campus marketing campaigns
  • Marketing processes rollout implementation
  • Market intelligence data gathering and analysis
  • Trend analysis and growth projection with the National Sales Manager
  • Strategic planning and development as part of the campus management team
  • Annual revenue generation of R 60million
  • Performance manage the sales and marketing team
  • Compiling of weekly performance reports to the national office
  • Development and rolling out of student recruitment campaigns for the campus

Student Advisor

Independent Institute of Education t/a Rosebank College
Braamfontein
04.2006 - 08.2009
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Empowered students through counseling and skill-building exercises.
  • Looked after schools withing southern Gauteng region regarding presentations to matriculants
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Planned and promoted career planning presentations at high school level.
  • Work within a set target to achieve student revenue growth

Operations Assistant and Landfill Supervisor

Vumo Waste Recycling, Waste Recycling
06.2003 - 08.2006
  • Reason for Leaving : Better job prospects
  • Key Responsibilities:
  • Production planning
  • Staff productivity and motivation
  • Machine Maintenance Scheduling
  • Production Targeting
  • Material Reconciliation
  • Daily Production Reporting
  • Fleet Maintenance
  • Revenue Generation
  • Quality Control
  • Customer Satisfaction
  • Ensure speedy collection and delivery of orders to customers.

Assistant Shop/Credit/Cashier

Ellerines Furnishers
Frankfort
09.2001 - 05.2003
  • Store display to ensure professionalism
  • Delivery of goods purchased to customer’s residences
  • Switchboard duties for all telephonic queries
  • Overall responsibility for the cleanliness of the store
  • Weekly stock-taking to ensure that optimum levels are kept
  • Handling of customer complaints on goods in need of repairs
  • Internal sales and cold-calling
  • Devising strategies for effective leaflet distribution
  • Data Capturing
  • Follow-ups on customers concerning future payments
  • Debt Collection
  • General Admin duties
  • After-sales service.

Educator Temporary

Falesizwe Secondary School
Frankfort
03.2001 - 08.2001
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used coordination and planning skills to achieve results according to schedule.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

Mfundo-Thuto Secondary School
Frankfort
01.1992 - 12.1996

J.D. - Marketing Management

Vaal University of Technology
Vanderbijlpark
01.1997 - 12.1999

B-Tech Degree - Marketing Management

Vaal University of Technology
Vanderbijlpark
01.2000 - 12.2000

Post Graduate Diploma - Management

North West University
Potchefstroom
01.2020 - 12.2020

Skills

Project managementundefined

Affiliations

South African Graduate Employers Association

South African Career Developers Association

Accomplishments

  • Achieved error-free registration by introducing paperless online registration for exhibiting companies tasks.
  • Supervised team of 07 staff members in the completion and launch of on-campus magazine
  • Collaborated with team of 15 members in the development of Career Services publication.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Work-life balanceCompany CultureHealthcare benefitsCareer advancementFlexible work hours

Quote

I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Languages

English
Advanced (C1)

Timeline

Post Graduate Diploma - Management

North West University
01.2020 - 12.2020

Employer Engagement Specialist

North West University
04.2018 - Current

Regional Student Recruitment Manager

The Independent Institute of Education t/a Rosebank College
08.2013 - 03.2018

National Sales Manager

Aspire Group
08.2012 - 12.2012

Regional Youth and Student Market Consultant

ABSA Group
11.2011 - 07.2012

Sales/Student Recruitment Manager

Independent Institute of Education t/a Rosebank College
03.2009 - 11.2011

Student Advisor

Independent Institute of Education t/a Rosebank College
04.2006 - 08.2009

Operations Assistant and Landfill Supervisor

Vumo Waste Recycling, Waste Recycling
06.2003 - 08.2006

Assistant Shop/Credit/Cashier

Ellerines Furnishers
09.2001 - 05.2003

Educator Temporary

Falesizwe Secondary School
03.2001 - 08.2001

B-Tech Degree - Marketing Management

Vaal University of Technology
01.2000 - 12.2000

J.D. - Marketing Management

Vaal University of Technology
01.1997 - 12.1999

High School Diploma -

Mfundo-Thuto Secondary School
01.1992 - 12.1996

Similar Profiles

CREATE PROFILE
Lehlohonolo Kenneth PutsoaneEmployer Engagement Specialist