Hlonela Mokgotho
Real Estate Agent
Johannesburg
Summary
Real Estate Agent with a background in Information Technology, leveraging data analytics, digital marketing tools, and CRM systems to drive property sales and enhance client experiences. Skilled in market analysis, online lead generation, virtual property presentations, and transaction management systems to streamline operations and maximize results. Highly driven system administrator with 5+ years of experience managing the technical and functional operation and maintenance of assigned systems. Adept in supporting and troubleshooting advanced technical issues within computer hardware, network infrastructure, operating systems, and software installations.
Overview
1
1
Language
5
5
Certifications
10
10
years of professional experience
Work History
Real Estate Agent
PlusGroup Properties
07.2024 - Current
- Load and update sellers and buyers on PlusGroup System
- Assisted buyers and sellers with residential property transactions from consultation to closing
- Conducted market research and comparative market analysis (CMA) to determine competitive pricing
- Negotiated contracts, offers, and contingencies to achieve favorable client outcomes
- Coordinated inspections, appraisals, and closing processes with lenders and title companies
- Built and maintained strong client relationships through networking and referrals
- Marketed properties using MLS listings, social media, open houses, and digital campaigns
- Managed client databases and tracked leads to increase sales conversion rates
System Operator
Brightstar (Lottery)
08.2017 - 07.2025
- Maintaining all Linux infrastructure technologies to support a 24x7x365 uptime service.
- Maintain best practices on managing systems and services across all environments.
- Generate technical reports focusing on customer queries and resolutions.
- Run TMIR using Linux terminal to verify gaming tickets as well as issuing serials numbers.
- Monitoring system performance and capacity.
- Ensuring that the servers are ready to perform the game draws.
- Checking server logs, disk space using Linux terminals.
- Processing gaming draws (Lotto, Powerball, daily lotto) together with auditors.
- Ensure that customers are enabled to buy gaming tickets by enabling terminals on the systems.
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
System Operator
SABC
09.2016 - 08.2017
- Oversee maintenance and operation of computer hardware system.
- Control console of mainframe digital computer and run computer tasks.
- List malfunctions that occur during shift.
- Backing up tapes and load files onto a storage.
- Monitor system remotely, locate and solve other malfunction.
- Ensure servers are functioning properly.
- Retrieve, separate and sort programs output as needed and send data to specified users.
- Accurate recording of incidents on incident Management register and IT Systems Management.
- Correct escalating of all events to relevant stakeholders.
- Restoring of data by systems database admin and system software.
- Accurately signing off requests and batch run sheets as per SOP's.
- Effective and efficient execution of scheduled and ad-hoc tasks.
- Monitoring of batch processing and system messages.
- To ensure full compliance with customer requirements and SABC standards.
Education
Diploma - Information Technology (IT)
Damelin
Braamfontein12-2016
National Senior Certificate - undefined
Makaula
Mount Frere12-2013
Skills
Team player
Creative
Enthusiastic
Passionate about technology
Determined
Dedicated
Respectful
Certification
LPIC-1 Linux Administrator - Torque IT - Present
Interests
Gym Enthusiast
LINKS
- Email: hlonela.qinga@gmail.com
- Phone: 078 261 5669
Creative & client management,landscape photography
In addition to my technical background in IT support, I have experience as a Real Estate Coordinator, where I developed strong client relationship management, communication, and organizational skills. This role required me to coordinate property listings, manage client enquiries, schedule viewings, and ensure a smooth process from start to finish.
I enjoy working with people, solving problems, and finding practical solutions. My experience in both technical support and client-facing roles has made me adaptable, detail-oriented, and able to perform well in fast-paced environments.
I am fluent in English and isiZulu, and I am always eager to learn new technologies and improve my skills through continuous professional development.
Timeline
Real Estate Agent
PlusGroup Properties
07.2024 - Current
System Operator
Brightstar (Lottery)
08.2017 - 07.2025
System Operator
SABC
09.2016 - 08.2017
National Senior Certificate - undefined
Makaula
Diploma - Information Technology (IT)
Damelin