Hlokomelo Mankoko Kgasago
Systems Engineer
JOHANNESBURG,Gauteng
Summary
A passionate IT professional with 10 years' experience working within the Corporate ICT and 1 year experience working within the Industrial ICT; 5 years was spent administering the MS-Windows Infrastructures and the other 6 years was spent administering Linux Infrastructures.
Duties among others included, installation, configuration, maintenance, and the monitoring of those Infrastructures. Have worked with network nodes such as Desktops, Laptops, Switches, Printers, Servers, IP Cameras, Access Cards readers, Fingerprints Readers, Turnstiles, Smart TVs, Routers, and the likes.
Have managed both On-premises, Virtual and Cloud Infrastructures. The Cloud Technologies exposed to are AWS and Azure services, also have exposures to Docker containers and Configuration Management Systems.
Overview
9
9
years of professional experience
21
21
years of post-secondary education
Work History
SYSTEMS ENGINEER (1 YEAR FIXED CONTRACT)
EOH (Client Siyanda Bakgatla Platinum Mine)
6 2023 - 05.2024
- Installation, configuration,maintenance, and monitoring of bare metal IBM servers.
- Installation and configuration of Cisco and Aruba Switches.
- Installation and configuration of third party Applications.
- Training stuff on new applications.
- Deployment and maintenance of Virtual machines within VMware Hypervisor.
- Configuring backups on Acronis and managing Disk Library server.
- Installing, configuring, and maintenance of Active Directories.
- Configuration of Share-drives/storage systems.
- Configuration of smart TVs and projectors.
- Managing Office 365.
- Patching of bare metal and Virtual Machines servers.
- Liaise with vendors pertaining warranty and support activities
- Evaluates the existing systems and provides the technical direction to IT support staff
- Maintaining Server rooms.
- Maintenance of Turnstiles.
- Installation, configuration, maintenance of card-readers, fingerprint readers, and CCTV cameras.
- Maintaining Disaster Recovery Plans.
- Recovery of data in times of need.
NOC Engineer / Linux Administrator
Sintrex (Client Standard Bank and BCX)
02.2017 - 07.2022
- I was communicating with stakeholders (Standard bank and BCX) to identify what they want a system to accomplish, this includes but not limited to configuration of proprietary and third-party monitoring systems
- I was doing health checks on IT systems.
- First-line Cisco Switches and Routers support.
- Monitoring global network infrastructure including but not limited (to SERVERS, SWITCHES, ROUTERS, VSAT, MOBILE APPLICATIONS and VIRTUAL MACHINES)
- I was installing and configured Linux operating systems (on-premises and cloud), software, and hardware components, and documented the design, maintenance, and support procedures for routine tasks to help IT- support staff
- I was routinely testing software for bugs, redundancies, and security issues
- I was performing root-cause analysis for the service interruption and establishing preventive measures
- Creating UNIX file systems on-premises and on the cloud
- Creating and maintaining user accounts and managing rights and access rights
- Monitoring performance of systems running our monitoring tools on premises and on the cloud
- Create reports and documentation outlining findings and solutions; oversee the overall backup strategy and daily operations for secure backups and restore testing
- I was maintaining backups and security.
- Identify potential issues and integrate possible solutions
- I was editing provided (by developers) script templates to reduce the requirement of manual work when managing and configuring a large quantity of workload
- I was doing weekly and monthly reporting using MS BI
NETWORK ADMINISTRATOR
Sybrin Systems
03.2016 - 01.2017
- Responsible for the maintenance, configuration, and reliable operation of computer systems and virtualization
- Install and upgrade computer components and software, manage virtual servers
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
- Upgrading of IT infrastructure
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Installation, configuration and monitoring of security software, Kaspersky and PGP.
DESKTOP ENGINEER
Altron (Client Absa)
02.2013 - 02.2016
- I specialized in troubleshooting hardware and software technical issues for computer users
- It was my job to diagnose where the problem is and implement a solution for the user
- I also spent a fair amount of time communicating with users
- Responsibilities: Creating Software Images for Endpoint Devices
- Troubleshooting Software and Hardware Issues
- Develop and Implement a Software Update Schedule
- Ensure Network Security is Up to Date
- Installation and maintenance of network printers.
Education
DevOps And Software Engineering.
IBM / International
IBM 10.2024 - Current
INTERNATIONAL CERTIFICATE - Introduction To DevOps
IBM
International 04.2001 - 01.2022
INTERNATIONAL CERTIFICATE - Introduction To Cloud
IBM
International.Certificate - Hands-on Introduction To Linux Commands And Shell
IBM
International 04.2001 -
Getting Started With Git And GitHub - Version Control
IBM
International 04.2001 -
Introduction To Agile Development And Scrum - Agile
IBM
International 04.2001 -
DIPLOMA BUSINESS INFORMATION TECHNOLOGY -
Rosebank College
Johannesburg11.2011
Skills
Active Directory
Trilix/McAfee
Acronis/Backups
Monitoring
SQL querying
Web Development (Angular)
Containers (Docker/Kubernetes)
AWS cloud
WSUS
Office 365
Sharepoint
Service Desk
Computer hardware support
Software support
Virtualization (Vmware)
Python
Nginx
Kibana/Elasticsearch
Reporting
Communication
Outlook
LDAP
Linux servers
Windows Servers
Deswik software support
Syncromine Software support
PAL People Software support
PAL Pay Software Support
Mining Industry IT and Server Support
Health Checks
Languages
English
XiTsonga
IsiZulu
Sepedi
Personal Information
- Date of Birth: 02/02/88
- Nationality: South African
- Driving License: Driving license category C1 with Own Transport.
- Marital Status: Single
Timeline
DevOps And Software Engineering.
IBM / International
10.2024 - Current
NOC Engineer / Linux Administrator
Sintrex (Client Standard Bank and BCX)
02.2017 - 07.2022
NETWORK ADMINISTRATOR
Sybrin Systems
03.2016 - 01.2017
DESKTOP ENGINEER
Altron (Client Absa)
02.2013 - 02.2016
INTERNATIONAL CERTIFICATE - Introduction To DevOps
IBM
04.2001 - 01.2022
Certificate - Hands-on Introduction To Linux Commands And Shell
IBM
04.2001 -
Getting Started With Git And GitHub - Version Control
IBM
04.2001 -
Introduction To Agile Development And Scrum - Agile
IBM
04.2001 -
SYSTEMS ENGINEER (1 YEAR FIXED CONTRACT)
EOH (Client Siyanda Bakgatla Platinum Mine)
6 2023 - 05.2024
INTERNATIONAL CERTIFICATE - Introduction To Cloud
IBM
DIPLOMA BUSINESS INFORMATION TECHNOLOGY -
Rosebank College
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