Hlengiwe Xaba
ID Number. 9009210447084
105 Van Wyk Louw Drive 1291 Piazza Del Campo Parkrand Boksburg
Summary
Proven Field Marketer and Sales Consultant with a track record of fostering revenue growth and enhancing customer loyalty for Publicis Groupe. Expert in market analysis and campaign development, leveraging exceptional communication skills to exceed sales targets. Specializes in strategic promotional planning and branding, driving business development through insightful market research and effective customer engagement.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Field Marketer
Publicis Groupe
11.2019 - Current
- Initiated and provided in-store product knowledge sessions to educate store personnel and management.
- Developed distribution, pricing, shelving and merchandising strategies based on consumer research.
- Developed new business and secured existing accounts to achieve objectives within assigned territory.
- Identified and developed relationships with key decision-makers to facilitate future sales
- Influenced customer's decisions in critical business areas by using conceptual selling techniques and data-based presentations.
- Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
- Traveled to various facilities in Johannesburg to promote sales and increase company's customer conversion rate.
- Worked closely with sales team to share leads generated from field activities, fostering a collaborative environment for increased revenue growth.
Sales Consultant Representative
Edcon
01.2014 - 10.2019
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
NQF Level 2 - Civil Engineering Technology
Ekurhuleni East College
Kwa Thema 01.2009 - 12.2009
Matric - Engineering Technology
Hoerskool Primrose
Germiston 12.2008
Skills
Fact checking
Languages
Zulu
Advanced (C1)
English
Advanced (C1)
Certification
Fundamentals of Digital Marketing
Reference
Meegan Schroeder
Mananger
+27823094362
Drivers License
Code 8
Additional Information
Utilized CRM software to manage customer accounts and track performance metrics.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Developed strong rapport with customers and created positive impression of business.
Timeline
Fundamentals of Digital Marketing
04-2024
Field Marketer
Publicis Groupe
11.2019 - Current
Sales Consultant Representative
Edcon
01.2014 - 10.2019
NQF Level 2 - Civil Engineering Technology
Ekurhuleni East College
01.2009 - 12.2009
Matric - Engineering Technology
Hoerskool Primrose
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