Summary
Overview
Work History
Skills
Certification
References
Interests
COURSES
Timeline
Generic
Hlengiwe Nonhlanhla Ngwenya

Hlengiwe Nonhlanhla Ngwenya

Security Officer, Waitering And Domestic Worker
Pretoria

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Overview

3
3
Languages
3
3
Certifications
10
10
years of professional experience

Work History

Security

Dambi Security
03.2026 - Current
  • Improved security posture with the configuration of network access control lists, security groups, and IAM roles.
  • Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Enhanced security with regular system audits and updates, reducing vulnerabilities.
  • Mentored junior security staff members to develop a strong and skilled information security team within the organization.

Security Guard

Fidelity
03.2019 - 03.2023
  • Guarding and patrolling premises
  • Access control

Waiter

Bidvest Prestige
03.2016 - 03.2019
  • Serving guests
  • Table setting

Head Waiter

Kkc
03.2016 - 03.2018
  • Supervised front-of-house operations to ensure exceptional guest experiences and seamless service delivery.
  • Trained and mentored junior waitstaff to enhance service quality and operational efficiency.
  • Coordinated dining room activities, optimizing table turnover and minimizing wait times for guests.
  • Developed and implemented service standards to elevate customer satisfaction ratings consistently.
  • Collaborated with kitchen staff to synchronize food preparation and order delivery processes effectively.
  • Resolved guest complaints promptly, fostering positive relationships and encouraging repeat patronage.

Skills

Decision Making

Team Building

Conflict Management

Communication

Time Management

Problem Solving

Leadership

First Aid

Certification

Security Grade EDC - Beneficial - 2010

References

Nokulunga mdlovu 0794741920

  • Keith, Kibbuka, AirBnB Manager, gasahlengiwe@gmail.com, +27 82 634 9668

Interests

Photography, Chess, Traveling, Sports, Guitar

COURSES

Customer Service Excellence - Fidelity Corporate Training - March 2023

Timeline

Security

Dambi Security
03.2026 - Current

Security Guard

Fidelity
03.2019 - 03.2023

Head Waiter

Kkc
03.2016 - 03.2018

Waiter

Bidvest Prestige
03.2016 - 03.2019
Hlengiwe Nonhlanhla NgwenyaSecurity Officer, Waitering And Domestic Worker