Summary
Overview
Work History
Education
Skills
Drivers License
Timeline
Receptionist

Hlengiwe Nala

Roosboom

Summary

I am a fast learner who encompasses a great work ethic, excellent communication skills competent with an eagerness for self-development. My qualification and education have opened a stream of passion for growth, leadership and sharing my knowledge with others. I am reliable and punctual with my approach to life and highly motivated to create a platform of initiative be it independently or in a group. With the Administration previous professional experience I believe I could encompass and nurture the value and principle of the goods and service that offered by the company whilst upholding the value of its clientele. I am a very dedicated individual who always do their best.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Receptionist

Umgeni Hospital
01.2021 - 12.2023
  • Welcoming visitors and solving their problems
  • Managing security and telecommunications systems
  • Handling queries and complaints via phone, email and general correspondence
  • Taking messages and ensuring they are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Receiving, sorting, distributing and dispatching daily mail
  • Preparing vouchers
  • Handling transcription, printing, photocopying and faxing
  • Handling travel Arrangements
  • Managing office service inventory such as stationary, equipment and furniture
  • Assisting the HR team with recruitment, onboarding and termination process

HR Intern

Msunduzi Museum
08.2019 - 01.2021
  • Files documents and answers client and employee inquiries
  • Schedules interviews and confirms applicant availability
  • Gathers and organizes job applications
  • Writes employee communications and correspondence about updates in HR policies
  • Assists in checking overall compliance with labor codes and applicable local and state laws
  • Participates and assists in career days and company social and networking events
  • Performs ad hoc tasks as required

Data Capture

Umngeni Hospital
05.2014 - 05.2016

- Capture data from available records into the required

formats, such as databases, tables, and spreadsheets.
- Verify and query missing data and errors.
- Ensure that all data is entered accurately and in a

timely manner.
- Maintain accurate and up-to-date records.
- Identify and correct errors and bring them to the

attention of relevant parties where necessary.
- Liaise with and follow up with employees within the

Company as well as with customers to collect

information.
- Gather invoices, statements, reports, personal details,

documents, and information from employees, other

departments, and clients.
- Scan through information to identify pertinent data.

Administrator

SMG Copiers
05.2014 - 05.2016
  • Files documents and answers client and employee inquiries
  • Schedules interviews and confirms applicant availability
  • Gathers and organizes job applications
  • Writes employee communications and correspondence about updates in HR policies
  • Assists in checking overall compliance with labor codes and applicable local and state laws
  • Participates and assists in career days and company social and networking events
  • Performs ad hoc tasks as required

Receptionist

Regal Inn Hotel
05.2013 - 06.2014
  • Facilitates correspondence with guest
  • Manage reservations
  • Maintain guest account payment
  • Dealing with guest companies and inquiries
  • Register guests and assign rooms
  • Book and schedule conference rooms
  • Handling check-in and checkout procedures efficiently
  • Knowledge of Opera and Nigthsbridge
  • SWITCHBOARD
  • Ensure receipt and acknowledgement of visitor
  • Monitor competition of visitor register
  • Monitor distribution of telephone statement
  • Monitor booking of venue
  • Report all telephone related faults

Education

Grade 12 Senior Certificate - IsiZulu, English, Mathematical Literacy, Geography, L.O, History, Life Sciences

Bongudunga High School
01.2012 - 12.2012

Diploma - Human Resources Management

Mnambithi TVET College
01.2021 - 12.2021

Computer Course - undefined

Olwazini Discovery Center
01.2013 - 12.2013

Home Based Care - undefined

Sunfield Home Howick
01.2014 - 12.2014

Skills

Good communication both verbal and non-verbal

Drivers License

C1 (code 10)

Timeline

Receptionist

Umgeni Hospital
01.2021 - 12.2023

Diploma - Human Resources Management

Mnambithi TVET College
01.2021 - 12.2021

HR Intern

Msunduzi Museum
08.2019 - 01.2021

Data Capture

Umngeni Hospital
05.2014 - 05.2016

Administrator

SMG Copiers
05.2014 - 05.2016

Home Based Care - undefined

Sunfield Home Howick
01.2014 - 12.2014

Receptionist

Regal Inn Hotel
05.2013 - 06.2014

Computer Course - undefined

Olwazini Discovery Center
01.2013 - 12.2013

Grade 12 Senior Certificate - IsiZulu, English, Mathematical Literacy, Geography, L.O, History, Life Sciences

Bongudunga High School
01.2012 - 12.2012
Hlengiwe Nala