Hlengiwe Hadebe
Kempton Park,GP
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Outlook and correspondence management.
Overview
16
16
years of professional experience
Work History
Personal Assistant
Eternal City Trading 612 cc
10.2019 - Current
- Devising and maintaining office systems, including data management and filing
- Screening phone calls, enquiries, request and liaising with other employees and suppliers competently
- Preparing correspondence on director behalf
- Delegating work in their absence
- Managing director’s electronic diary
- Planning and organizing meetings
- Organizing travel and preparing complex travel itineraries
- Taking minutes, type them and distribute them to relevant stakeholders
- Preparing Agendas and Minutes for meetings
- Planning, organizing and managing events
- Conducting research and bring findings
- Preparing presentations
- Managing and reviewing filing and office systems.
Operations Assistant
Eternal City Trading 612 cc
10.2019 - Current
- Responsible for monitoring material transported and delivered for timeliness and legality
- Responsible for the review, verification, and reconciliation of shipping documents
- Reporting and managing the claims process until the claim is complete
- Communicate with insurance and repairing companies, providing all information and documents that are required
- Do the follow-ups of the about the claim status until payouts or until repairing is done
- Provide support in completing paperwork and documentation
- Carry out clerical work, including typing, proofreading, and editing documents, correspondence, and reports for the logistics department or assigned
- Support with developing and preparing complex databases, reports, and/or presentation material for the logistics unit
- Responsible for preparing shipping documents such as Commercial Invoice, Packing Lists, and Shipyard Material Receivers, etc., for ongoing shipments and projects
- Responsible for entering data into spreadsheets from multiple sources, as well as verifying input and calculations
- Provide support in the maintenance of electronic filing system for administrative documentation that guarantees swift retrieval of requested documents.
Team Leader/Supervisor
FBO Clothing
03.2019 - 10.2019
- Supports team manager and performs management duties when manager is absent or out of the warehouse
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
- Communicates deadlines and sales goals to team members
- Develops strategies to promote team member adherence to company regulations and performance goals
- Conducts team meetings to update members on best practices and continuing expectations
- Interacting with customers, answering their enquiries, and effectively handling customer.
Telephony Analyst
South African Airways
07.2017 - 03.2018
- Manage all company cell phones and Data cards that are part of the company and Service Provider
- Support the system administrator, manager in Telephony team, internal and external customers, third parties and Subsidiaries
- Manage Telephony contracts and maintain the asset database for cellular equipment and management of company Mobile Device Management (MDM)
- Assisting Finance Department in invoicing, payment allocations, reconciliation and reporting on customer accounts
- Receives and process all the requests accordingly
- Ensure correct procedures are followed with regards to ordering equipment
- Assist with development, implement and control processes, policies to enhance the department activity and increase affectivity and efficiency
- Ensure updates to USVD records are done
- Ensure all cell phone and Data incidents and requests are logged and tracked on PMCC tool.
Personal Assistant
South African Airways
01.2016 - 06.2017
- Devising and maintaining office systems, including data management and filing
- Screening phone calls, enquiries, request and liaising with other employees and suppliers competently
- Preparing correspondence on behalf of MD
- Delegating work in their absence
- Assisting team
- Planning and organizing meetings
- Organizing travel and preparing complex travel itineraries
- Taking, type and distribute minutes
- Preparing Agendas and Minutes for meetings
- Planning, organizing and managing events
- Conducting research and bring findings
- Preparing presentations
- Managing and reviewing filing and office systems
- Sourcing and ordering stationery and office equipment
- Booking parking’s and collect visitors from main gate to boardrooms.
Office Admin
Morena Corporate Services
09.2013 - 12.2015
- Type, filling the employee’s relevant documents
- Create the weekly working checklist for cleaners
- Planning and organizing meetings
- Preparing Agendas and Minutes for meetings
- Planning, organizing and managing events
- Identify potential safety or maintenance issues and communicate them to client in the comments section on the customer’s check list
- Handle special requests for customers as appropriate and note handling on the customer checklist.
Office Administrator
All-in-one Driving Academy
03.2008 - 11.2011
- Recruiting, training junior staff and place them in positions
- Resolve payment and driving issues telephonically and one on one with clients
- Respond on enquiries via email, telephone and at the office
- Create and maintain filing system for Leaners and Drivers Customers
- Creating Agendas, scheduling the meeting
- Attend and taking the minutes
- Managing Director’s diary
- Organizing travel for all employees
- Customer service answered customers questions and defused difficult customer situations
- Worked with a variety of ages and diverse backgrounds
- Dealt with sales, money handling and sale distribution
- Created a respectable and professional friendship with clients by performing a professional detailed demonstration of the product and encouraged business return
- Encouraged teamwork by having a fun but professional work atmosphere.
Education
BCom Degree - Supply Chain & Management
University of South Africa
Johannesburg, South Africa06.2026
Higher Certificate - Business And Managerial Economics
University of South Africa
Johannesburg, South Africa05.2023
Certificate - End User Computing
PC Training And Business College
Kempton Park, South Africa09.2014
Skills
- Calendar Management
- Call Screening
- Travel Coordination
- Event Planning
- Project Coordination
- Invoice Processing
- Shipping and Receiving Packages
- Correspondence Drafting
- Housekeeping
- Travel Arrangements
- Meeting Planning
- Schedule Management
- Time Management
- Administrative Support
- Efficient note-taking
References
- Rodwell Collins Gumpo (Managing Director), admin@eternalcitytrading612.co.za, 011 326 7567
- Simon Phuravhathu (Fleet Operations Manager), Simon@eternalcitytrading612.co.za, 011 326 7567/073 632 4372
- Bruce Croza HOD (IT Operations), BruceCroza@flysaa.com, 083 399 0195
Timeline
Personal Assistant
Eternal City Trading 612 cc
10.2019 - Current
Operations Assistant
Eternal City Trading 612 cc
10.2019 - Current
Team Leader/Supervisor
FBO Clothing
03.2019 - 10.2019
Telephony Analyst
South African Airways
07.2017 - 03.2018
Personal Assistant
South African Airways
01.2016 - 06.2017
Office Admin
Morena Corporate Services
09.2013 - 12.2015
Office Administrator
All-in-one Driving Academy
03.2008 - 11.2011
BCom Degree - Supply Chain & Management
University of South Africa
Higher Certificate - Business And Managerial Economics
University of South Africa
Certificate - End User Computing
PC Training And Business College
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