Hlalnathi Mbongwa
Bakery Manager
Pietermaritzburg
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Bakery Manager
Superspar Mills
02.2022 - Current
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Implemented streamlined ordering systems that ensured accuracy in fulfilling customer requests promptly while reducing wait time during busy periods.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
Baker
Cherkers
02.2020 - 02.2021
- Prepared dough for variety of pastries, cakes and breads.
- Analyzed customer preferences to design and create tailored products.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Followed food safety standards when handling ingredients.
- Replenished bakery items in display cases.
- Operated cash registers and processed payments accurately.
Baker
Amwaj Catering Services
03.2016 - 01.2019
- Monitored temperatures of ovens, proof boxes and other equipment.
- Followed food safety standards when handling ingredients.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Produced consistently high-quality baked goods for customers.
- Prepared dough for variety of pastries, cakes and breads.
Head Baker
Bure Engen Garage/Corner Bakery
01.2010 - 03.2015
- Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
- Maintained accurate inventory of baking supplies and ingredients.
- Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
Education
High School Diploma -
Maritime Business& Business College
Pietermaritzburg, South Africa 04.2001 -
Skills
Team Collaboration
Timeline
Bakery Manager
Superspar Mills
02.2022 - Current
Baker
Cherkers
02.2020 - 02.2021
Baker
Amwaj Catering Services
03.2016 - 01.2019
Head Baker
Bure Engen Garage/Corner Bakery
01.2010 - 03.2015
High School Diploma -
Maritime Business& Business College
04.2001 -