HILMARY GAAI
George
Summary
Builds strong working relationships through clear communication, calm problem-solving and attentive service. Adapts to changing priorities with self-motivation, teamwork and good time management. Supports business needs by staying organised, reliable and focused on customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Dispatch Assistant
Alert Engine Parts
05.2019 - 08.2026
- Coordinated efficient dispatch schedules to optimise delivery times and improve customer satisfaction.
- Processed customer orders and confirmed accuracy of dispatch documents and delivery details.
- Resolved customer complaints through calm communication and effective problem-solving techniques.
- Prepared resources and paperwork to ensure timely transportation.
Retail Sales Assistant
Truworths
11.2012 - 06.2016
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Collaborated with team members to achieve sales targets and improve store performance.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Matric - Highest Grade Passed
Pacaltsdorp High
George2010
Skills
- Customer service
- Problem solving
- Clear communication
- Time-management
- Multitasker
- Team Leadership
- Telephone skills
- Communication proficiency
- Self-motivation
- Stress tolerance
- Stress management
- Adaptable
- Computer literacy
Certification
- Basic Occupational Health and Safety
Timeline
Dispatch Assistant
Alert Engine Parts
05.2019 - 08.2026
Retail Sales Assistant
Truworths
11.2012 - 06.2016
Matric - Highest Grade Passed
Pacaltsdorp High