Hillary 'Larry' Shanga
Dubai.UAE
Summary
Experienced and professional waiter with a strong background in upscale hospitality, including fine dining restaurants, luxury hotels, and premium bar service. Skilled in delivering refined, high-standard guest experiences with attention to detail, discretion, and professionalism. Adept at working in fast-paced, high-end environments while maintaining excellent service etiquette, efficiency, and composure. Committed to contributing to world-class service teams and enhancing guest satisfaction at all times.
Overview
11
11
years of professional experience
Work History
Head Waiter
Urla Restaurant & Lounge, Dubai
Dubai
10.2021 - Current
Waiter/Bartender
Serengeti Golf Restaurants, South Africa
Johannesburg
03.2017 - 08.2021
Head Waiter
Saxon Hotel, Steyn City XIX, South Africa
Johannesburg
02.2015 - 01.2017
Education
Ordinary level Certificate -
Mzingwane High School
Skills
Front-of-House Skills
- Customer service excellence
- Order taking & menu knowledge
- Upselling food and beverages
- Table setting & service etiquette
- Guest relationship building
- Complaint handling & resolution
Bar/Beverage Skills
- Basic cocktail preparation
- Drink recommendations
- Bar cleanliness & stock control
- Alcohol service responsibility
- Wine & beverage pairing basics
Hobbies and Interests
- Culinary arts and hospitality trends
- Fitness and endurance training
- Travel and cultural exploration
- Music and art events
- Continuous personal development
References
- Antoinette Els, F&B Manager, Serengeti Estates, Restaurants, +27604219856, deck@serengetiestates.co.za
- Brendan Crawford, Restaurant Manager, Saxon Hotel at Steyn City XIX, +27724472201, Brendanc@nineteensc.co.za
- Rajesh Kunder, Restaurant Manager, Urla Restaurant & Lounge, +971564640011, rajesh.Kunder90@gmail.com
Languages
English
Advanced
C1
Timeline
Head Waiter
Urla Restaurant & Lounge, Dubai
10.2021 - Current
Waiter/Bartender
Serengeti Golf Restaurants, South Africa
03.2017 - 08.2021
Head Waiter
Saxon Hotel, Steyn City XIX, South Africa
02.2015 - 01.2017
Ordinary level Certificate -
Mzingwane High School