Hillary Muzuva Masawi
Bookeeper
Springs
Summary
Driven professional with a proven track record in bookkeeping and caregiving, exemplified by adept financial management at Gen Engineering and compassionate patient care at H Matola. Skilled in bank reconciliation and daily living assistance, I excel in enhancing financial accuracy and improving clients' quality of life. Demonstrated ability to increase customer satisfaction and maintain meticulous financial records.
Overview
17
17
years of professional experience
Work History
Caregiver (Part Time)
H Matola
03.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with daily living activities, running errands, and household chores.
Bookkeeper
Gen Engineering
09.2016 - Current
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Reported financial data and updated financial records in ledgers and journals.
- Identified accounting errors when cross-referencing documents and database information.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Submitted VAT (tax) returns
- Used knowledge of local laws to comply with reporting requirements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Inspected account books and recorded transactions.
- Submitted PAYE (tax) returns
Bookkeeper
VSE ENGINEERING
03.2014 - 07.2016
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Reported financial data and updated financial records in ledgers and journals.
- Identified accounting errors when cross-referencing documents and database information.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
Salesperson
Makhaya Herbal Distributors
07.2009 - 12.2012
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Cashier
Innscor For Africa
01.2007 - 01.2008
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Skills
Care Plan Adherence/Progress Documentation/Mobility Assistance
Incident Reporting
Basic Housekeeping
Chronic Disease Management/Behavioral Management
Meal Preparation/Nutrition knowledge
Sales
Medical record-keeping
Daily living assistance
Bookkeeping
Bank Reconciliation
Payroll Processing
Payroll Administration
Statutory Reporting
Accounts Receivable/Payables
Timeline
Caregiver (Part Time)
H Matola
03.2020 - Current
Bookkeeper
Gen Engineering
09.2016 - Current
Bookkeeper
VSE ENGINEERING
03.2014 - 07.2016
Salesperson
Makhaya Herbal Distributors
07.2009 - 12.2012
Cashier
Innscor For Africa
01.2007 - 01.2008