Hilda Ntuli
Cashier
Capetown
Summary
I am a hard, dedicated worker,i have received a customer service Hero award by Shoprite and was added our the company LinkedIn app video
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Cashier
Shoprite
Capetown
02.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
Cashier
New Look Cosmetics
Capetown
02.2016 - 09.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Waitresse
Cubana Ciger Lounge
Capetown
11.2014 - 12.2015
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Computer Literacy - Certificate
Young People At Work
Capetown 09.2019 - 09.2019
High School - Matric
Y2k College
Capetown 01.2003 - 12.2007
Waitron Training Course - Certificate
Hbr Training Academy
Capetown 10.2009 - 10.2009
Skills
Cas
Customer assistance
Guest inquiries
Point of sale operation
Refunds and exchanges
Cash Handling
Cash refund
Cash handling
Payment collection
Timeline
Cashier
Shoprite
02.2022 - Current
Computer Literacy - Certificate
Young People At Work
09.2019 - 09.2019
Cashier
New Look Cosmetics
02.2016 - 09.2021
Waitresse
Cubana Ciger Lounge
11.2014 - 12.2015
Waitron Training Course - Certificate
Hbr Training Academy
10.2009 - 10.2009
High School - Matric
Y2k College
01.2003 - 12.2007