Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hilda  Ntuli

Hilda Ntuli

Cashier
Capetown

Summary

I am a hard, dedicated worker,i have received a customer service Hero award by Shoprite and was added our the company LinkedIn app video

Overview

9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Cashier

Shoprite
Capetown
02.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

Cashier

New Look Cosmetics
Capetown
02.2016 - 09.2021
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Waitresse

Cubana Ciger Lounge
Capetown
11.2014 - 12.2015
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Computer Literacy - Certificate

Young People At Work
Capetown
09.2019 - 09.2019

High School - Matric

Y2k College
Capetown
01.2003 - 12.2007

Waitron Training Course - Certificate

Hbr Training Academy
Capetown
10.2009 - 10.2009

Skills

Cas

Customer assistance

Guest inquiries

Point of sale operation

Refunds and exchanges

Cash Handling

Cash refund

Cash handling

Payment collection

Timeline

Cashier

Shoprite
02.2022 - Current

Computer Literacy - Certificate

Young People At Work
09.2019 - 09.2019

Cashier

New Look Cosmetics
02.2016 - 09.2021

Waitresse

Cubana Ciger Lounge
11.2014 - 12.2015

Waitron Training Course - Certificate

Hbr Training Academy
10.2009 - 10.2009

High School - Matric

Y2k College
01.2003 - 12.2007
Hilda Ntuli Cashier