Hester Susara Viljoen
Self Employed
Summary
Dynamic and self-motivated person with extensive experience in human resources and administration. Hardworking and passionate with strong organizational skills.
Overview
39
39
years of professional experience
1
1
Language
Work History
Pub & Grill Owner
Self-employeed
02.2022 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Interacted well with customers to build connections and nurture relationships.
Administrative Manager
Infinique Fibre
02.2017 - 12.2021
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Created organized filing system to manage department documents.
- Coordinated office events and meetings for staff and clients.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for employees.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
Admin and Safety Officer
Jacoti Construction
03.2013 - 01.2017
- Ensure smooth daily operations with timely completion of all administrative tasks.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Improved safety compliance by developing and implementing comprehensive safety policies and procedures.
- Conducted safety equipment inspections, ensuring all gear met highest standards of quality and effectiveness.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Human Resources Manager
Karibuni Security Services
06.2011 - 03.2013
- Manage and co-ordinate the day-to-day Human Resources, Training, Industrial Relations and payroll function in the company.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Maintained payroll and benefits for employees.
- Organized and led staff orientation programs and training.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Human Resources Coordinator
Nyumbane Fleet Management
03.2010 - 06.2011
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Coordinated and administered employee health insurance and retirement plans.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Reviewed human resources paperwork for accuracy and completeness.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
Program Coordinator
Nacosa
05.2008 - 03.2010
- Provide efficient administrative, organizational and secretarial support to the Regional Program Manager.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Payroll Supervisor
Shoprite/Checkers
01.2000 - 04.2008
- Administration of the payroll and human resources for the Free State and Northern Cape Region.
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Trained and mentored junior payroll staff, fostering a collaborative team environment that focused on continuous improvement.
Senior Administration Officer (Human Resources)
Spoornet
08.1986 - 12.1999
- Handling of all payroll and human resource matters for 700 staff members.
Education
Bachelor of Science - Human Resources Management
Central University of Technology
Bloemfontein, South Africa 04.2001 -
Skills
Excellent communication skills
Timeline
Pub & Grill Owner
Self-employeed
02.2022 - Current
Administrative Manager
Infinique Fibre
02.2017 - 12.2021
Admin and Safety Officer
Jacoti Construction
03.2013 - 01.2017
Human Resources Manager
Karibuni Security Services
06.2011 - 03.2013
Human Resources Coordinator
Nyumbane Fleet Management
03.2010 - 06.2011
Program Coordinator
Nacosa
05.2008 - 03.2010
Bachelor of Science - Human Resources Management
Central University of Technology
04.2001 -
Payroll Supervisor
Shoprite/Checkers
01.2000 - 04.2008
Senior Administration Officer (Human Resources)
Spoornet
08.1986 - 12.1999
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