Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hester Susara Viljoen

Hester Susara Viljoen

Self Employed

Summary

Dynamic and self-motivated person with extensive experience in human resources and administration. Hardworking and passionate with strong organizational skills.

Overview

39
39
years of professional experience
1
1
Language

Work History

Pub & Grill Owner

Self-employeed
02.2022 - Current
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Interacted well with customers to build connections and nurture relationships.

Administrative Manager

Infinique Fibre
02.2017 - 12.2021
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Created organized filing system to manage department documents.
  • Coordinated office events and meetings for staff and clients.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for employees.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.

Admin and Safety Officer

Jacoti Construction
03.2013 - 01.2017
  • Ensure smooth daily operations with timely completion of all administrative tasks.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
  • Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Improved safety compliance by developing and implementing comprehensive safety policies and procedures.
  • Conducted safety equipment inspections, ensuring all gear met highest standards of quality and effectiveness.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.

Human Resources Manager

Karibuni Security Services
06.2011 - 03.2013
  • Manage and co-ordinate the day-to-day Human Resources, Training, Industrial Relations and payroll function in the company.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Maintained payroll and benefits for employees.
  • Organized and led staff orientation programs and training.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Resources Coordinator

Nyumbane Fleet Management
03.2010 - 06.2011
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Coordinated and administered employee health insurance and retirement plans.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
  • Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
  • Enhanced employee engagement by implementing comprehensive HR programs and initiatives.

Program Coordinator

Nacosa
05.2008 - 03.2010
  • Provide efficient administrative, organizational and secretarial support to the Regional Program Manager.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.


Payroll Supervisor

Shoprite/Checkers
01.2000 - 04.2008
  • Administration of the payroll and human resources for the Free State and Northern Cape Region.
  • Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
  • Trained and mentored junior payroll staff, fostering a collaborative team environment that focused on continuous improvement.

Senior Administration Officer (Human Resources)

Spoornet
08.1986 - 12.1999
  • Handling of all payroll and human resource matters for 700 staff members.

Education

Bachelor of Science - Human Resources Management

Central University of Technology
Bloemfontein, South Africa
04.2001 -

Skills

Excellent communication skills

Timeline

Pub & Grill Owner

Self-employeed
02.2022 - Current

Administrative Manager

Infinique Fibre
02.2017 - 12.2021

Admin and Safety Officer

Jacoti Construction
03.2013 - 01.2017

Human Resources Manager

Karibuni Security Services
06.2011 - 03.2013

Human Resources Coordinator

Nyumbane Fleet Management
03.2010 - 06.2011

Program Coordinator

Nacosa
05.2008 - 03.2010

Bachelor of Science - Human Resources Management

Central University of Technology
04.2001 -

Payroll Supervisor

Shoprite/Checkers
01.2000 - 04.2008

Senior Administration Officer (Human Resources)

Spoornet
08.1986 - 12.1999
Hester Susara ViljoenSelf Employed