Summary
Overview
Work History
Education
Skills
Reading, Quiz Games, Family Time
Timeline
Generic

Hester Bronkhorst

Administration Clerk / Payroll Administrator
Emalahleni-Witbank

Summary

Proven Administration Clerk/Payroll Administrator at South East Hard Chrome (Pty) Ltd, adept in data entry and document control, showcasing a strong commitment to accuracy and confidentiality. Excelled in enhancing customer satisfaction and streamlining payroll processes, achieving significant reductions in discrepancies. Demonstrates exceptional adaptability and attention to detail, ensuring compliance and efficiency in administrative tasks.

Overview

17
17
years of professional experience

Work History

Administration Clerk/Payroll Administrator

South East Hard Chrome (Pty) Ltd
03.2008 - Current
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Answered over numerous calls each day on multi-line telephone systems, supporting communication needs of staff members.
  • Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.


  • Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
  • Typed, formatted and edited professional correspondence.
  • Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Assisted with onboarding of new employees.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Submitted reports on payroll activities.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
  • Managed employee records on database to maintain accuracy and updated information.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Managed payroll data entry and processing for [256]predetermined company guidelines.
  • Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
  • Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Streamlined employee onboarding regarding payroll, ensuring clear communication of policies and procedures.
  • Ensured accurate employee payment, meticulously auditing timesheets and resolving discrepancies.
  • Facilitated smoother year-end reconciliation process, meticulously organizing and reviewing payroll records.
  • Reduced payroll discrepancies, conducting thorough monthly audits and rectifying errors.
  • Bolstered compliance with federal and state tax laws through diligent record-keeping and updates to payroll systems.
  • Fostered culture of transparency and trust, addressing all employee payroll inquiries with promptness and accuracy.
  • Improved record-keeping efficiency with introduction of digital filing systems for all payroll documentation.
  • Completed payroll accurately and timely to meet employee expectations.
  • Generated reports to track employee time and attendance.
  • Maintained confidentiality of employee records and payroll information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Tracked employee vacation, sick and personal time.
  • Processed manual checks for employees in accordance with company policies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Audited timesheets and payroll records for accuracy.
  • Coordinated resolution of payroll discrepancies.
  • Reconciled payroll discrepancies and responded to inquiries from employees.


  • Assisted with recruitment and onboarding of new employees.
  • Developed and implemented payroll procedures to streamline workflow.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Process and balancing of Filling Station invoices.
  • All administration related work SEHC

Education

High School Diploma -

High School
Middelburg
04.2001 -

Skills

Data entry proficiency

Document control

Information processing

File organization

Paperwork and documentation

Data entry

Document scanning

Record keeping

Administrative support

Filing systems

Basic accounting

Customer satisfaction

Processing mail

Scanning and copying

Multitasking

Adaptability and flexibility

Self motivation

Attention to detail

Reading, Quiz Games, Family Time

I love reading because it makes one curious of what's gonna happen next. 

There is always an urge, wanting to know more. It gives you numerous hours of 

pleasure, and the feeling of endless possibilities. It opens the mind to explore

different options and to reason beyond expectations.


I'm also interested in quiz games, that broadens my general knowledge. 

The satisfaction, when you know something others don't.

The competitive side of me, that comes out when playing the game. 

It brings fun and laughter and great entertainment.


My family is the most important part of my life. They are my emotional support after a long

day at the office. It's the one place where I feel valued, loved, secure and the feeling of belong.   

Timeline

Administration Clerk/Payroll Administrator

South East Hard Chrome (Pty) Ltd
03.2008 - Current

High School Diploma -

High School
04.2001 -
Hester BronkhorstAdministration Clerk / Payroll Administrator