Summary
Overview
Work History
Education
Skills
Other Languages
Timeline
References
PERSONAL INFORMATION
Generic

Herushka Singh

Johannesburg

Summary

Human Resources professional with deep expertise in employee relations, talent management, and organizational development. Known for fostering collaborative environments and driving impactful HR initiatives. Strong communicator with knack for adapting to evolving business needs. Skilled in conflict resolution, strategic planning, and enhancing workforce productivity.

Overview

18
18
years of professional experience

Work History

HR Business Partner – Eastern & Southern Africa

Spirax Sarco SA (Pty) Ltd
04.2024 - Current
  • An active member of the Leadership Team, contributing to the three-year plan, the annual plan and OpCo review processes
  • Lead the People / HR Roadmap of recurrent & non-recurrent activities across the year
  • Work with stakeholders to formulate and implement a talent acquisition and management plan that meets the medium-and long-term needs of the OpCo and aligns with the broader division
  • Lead the continuous improvement of employee engagement across the region, including engagement survey rollouts, active improvement planning and raising manager capability to improve engagement in their teams
  • Ensure the required HR policies / initiatives / practices and resulting business benefits are understood and adopted by the OpCo. Recommend corrective action plans where deployment is not being effective
  • Contribute to creating a culture of continually striving for better performance, where feedback, challenge and innovation are welcomed and actioned
  • Proactively partner managers, coaching and developing leadership skills
  • To deliver and embed core people initiatives into the business
  • Contribute to and participate in initiatives and projects at the EMEA, Steam and Group HR level
  • Plan and execute operational and strategic HR activity – performance management, remuneration, talent management, recruitment, inclusion, engagement
  • Provide advice to Senior management on HR policies and procedures, employment law and support/counsel management in practical application and interpretation of HR policies and procedures
  • Managing the relationship with the Work Council and Unions when needed, knowing employment law and formal processes in the Countries.
  • Provide timely and accurate information in support of Quarterly Business Report, Forecasting and Plan processes.
  • Close collaboration with Divisional HR team
  • Take full responsibility for the monthly Payroll run – preparation and process thereof
  • - Responsible for handling Medical Aid and Retirement fund Portfolios
  • - Help company’s employees by sorting out their salary/wage related queries – payroll queries, provident fund, medical aid and other.
  • - Maintain all Personnel Files
  • - Prepare Onboarding packs for new Employees. Responsible for typing of all Contracts of Employment for new employees bearing in mind that we have Sales staff on commission structured packages, Admin staff and Works staff that forms part of the Metal Industry
  • - Prepare final payments for Employees who leave company, withdraw from Medical Aid and Provident/Pension
  • - Update employees’ Personal details, Leave applications and Training & Disciplinary details on Sage
  • - Submit all Injury on Duty documentation to Workmen’s Compensation Commissioner and complete/forward any other documentation requested
  • - Coordinate and distribute all company policies and procedures as and when released.
  • - Coordinate and report to Management all training Seminars, Workshops and Training (internal and external) monthly
  • - Also report on all customer training done by the sales departments
  • - Handle all general human resource administration
  • - Plan and organize Employee Wellness Programmes
  • - Subcontractor Agreements – obtain all relevant information and make sure an updated Contract is signed annually
  • - Insurance Portfolio - take full ownership of Spirax Sarco South Africa Insurance Portfolio.
  • - Complete / assist with the following as needed:
  • Annual Tax year end (IRP5’s)
  • Skills Development reports
  • Employment Equity reports
  • Obtaining the annual BBBEE Rating
  • - Complete month end functions for Finance department: Reconcile all 3rd party payments to Statements Prepare payment documentation and load EFT’s onto banking system Prepare month end Journals (Department Summary & Bank Statements) Reconcile General Ledger Accounts after month end
  • - Recruitment
  • - Succession Planning
  • Reason for leaving: Underpaid and not valued.

Credit Controller

Spirax Sarco SA (Pty) Ltd
01.2017 - 04.2024
  • Frequent matching of deposits on customer remittances to invoices on the customer sub-ledger system and processing of approved customer adjustments (for settlement discount and/or debtors accounts reallocations)
  • Coordinating the printing, distribution and filing of monthly statements, invoices and supporting documentation to customers
  • Preparing, distribution and filing of customer accounts reconciliations with balances that exceeds 90 days as well as for other accounts upon request of management and/or customers
  • Daily documented phoning of customers for cash collection and resolving of account queries (with the focus on 30 & 60 days accounts)
  • Following through with the necessary legal steps (i.e. letters and/or hand over to legal entities) as per the debtor’s policy and with pre-approval from management
  • Weekly follow-up under review of the accountant, of outstanding items on overdue accounts with branch managers and/or internal sales department to resolve operational queries
  • Posting and matching of last day collection customer deposits on the debtor’s system to the relevant customer accounts
  • Administrating the review of customer credit limits upon request from management and/or sales department(s)
  • Administrating the application process and credit checking for new customer accounts
  • Preparing and processing of credit notes
  • Administrating the accounts-on-hold procedure where applicable
  • Weekly clearing of the unallocated customer account
  • Weekly reports to management of progress made on cash collection as well as documented notes on the status of outstanding items
  • Following up on Inter group debtors accounts
  • Process all Sundry Invoices
  • Calculate monthly the outstanding Debtor Days
  • Perform any other reasonable tasks
  • Evaluate the credit status of clients to identify debtors and credit level
  • Assist customers in setting up a credit control system that allows for periodic debt repayment
  • Conduct negotiations with debtors to fix terms and conditions for payment of receivables
  • Handle internal issues and ensure timely payment to creditors
  • Ensure daily cash and debtor targets are met
  • Contact debtors through calls, emails or letters to notify them of outstanding invoice
  • Maintain regular contact with clients to ensure proper management of debt
  • Conduct business operations in compliance with standard policies and regulations
  • Maintain proper records of client accounts and purchasing activities
  • Monitor payment history to identify changes in reparation and take necessary actions
  • Conduct monthly reconciliation of debtor ledger accounts
  • Proffer recommendations and advice on queries regarding accounts receivable
  • Ensure prompt reply to client and internal feedback
  • Commence legal action against debtors in event of halted payment
  • Propose irrecoverable debts to be written off or they may employ strategies to recover receivables in cases of debtor bankruptcy
  • Oversee the forwarding of monthly statements to clients to keep them updated on debt collection activities
  • Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment.
  • Checking customer’s credit ratings with banks
  • Setting up the terms and conditions of a loan
  • Timely and effective collection of all debts and customers payments
  • Negotiating re-payment plans
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
  • Posting and allocating daily receipts to accounting systems
  • Providing accounts information to internal department
  • Reason for leaving: Underpaid and not valued.

Accounts Manager

Langa Security Services
07.2014 - 12.2016
  • Invoicing (Pastel)
  • Collections
  • Creditors
  • Payroll
  • Property management
  • Quotes
  • Debit Order Transactions
  • Statements/ Age Analysis
  • Petty Cash
  • Compile Timesheets
  • Reconcile Bank Statements
  • Reconcile Credit Card Statements
  • Creditors Remittances
  • Payment Allocations
  • Criminal Checks (submit fingerprints to SAPS for Criminal Checks)
  • Fleet Maintenance (schedule service for fleet, daily checks on the maintenance of the vehicles, record odo readings)
  • Repair and Maintenance Administrator (log a complaint and appoint the correct maintenance team for the job, compile the job costing and then invoice the customer)
  • Financial:
  • Cashbook
  • Management of Debtors and Creditors
  • Debtors (±R 1.2 million, follow up on outstanding invoices, full function.)
  • Creditors (±R 500 000.00, reconciliations, full function etc.)
  • Reconciliation of accounts
  • Cash flow
  • Credit Notes
  • Payroll, Salaries and Wages
  • General Administrative duties (filing, faxing, copying etc.)
  • Invoicing
  • Quotations
  • Reconciliation of bank statements
  • Reconciliation of all cash and payments received
  • Internet payments (specify e.g. Preparing Requisitions and payments, loading payments and beneficiaries on system etc.)
  • Reconciling Inter Company loan accounts
  • Preparing management reports
  • Journals
  • Monthly reconciliation of Suppliers / Debtors / Creditors
  • Deal with queries from suppliers / Debtors / Creditors
  • Process payments and receipts
  • Check bank balances daily
  • Age analysis
  • Preparing of supplier statements and invoices
  • Debt collection
  • Telephonic collection of outstanding accounts
  • Chasing outstanding debts from customers
  • Meeting collection targets in order to maintain positive cash flow
  • Allocate receipts to invoices and credit notes so that customer balances show the correct debt due
  • Ensure that debtor information is accurate
  • Deal with and manage correspondence from customers to ensure that service levels are maintained
  • Review daily bank receipts
  • Contacting individuals and business customers to ask for payment
  • Negotiating repayment plans
  • Setting up and maintaining customer files
  • Recording payments
  • Tracing missing debtors
  • Updating records of debtors
  • Preparing debtor statements
  • Property management:
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
  • Direct facility maintenance or repair activities
  • Direct organizational operations, projects, or services
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodelling or construction projects for commercial or residential properties
  • Manage construction activities.
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Direct financial operations
  • Act as liaisons between on-site managers or tenants and owners
  • Liaise between departments or other groups to improve function or communication
  • Maintain operational records
  • Prepare financial documents, reports, or budgets.
  • Reason for leaving: Better Career Opportunity and financial prospects

Bookkeeper & Creditors Controller

Elite Cleaning Services
02.2014 - 07.2014
  • Full function Bookkeeping for Ebinter Trading & Projects (a small manufacturing company taken on by Elite Cleaning Services for BEE and Enterprise Development) – Pastel Partner
  • Payroll (VIP)
  • Stock Takes
  • Creditors Controller for Elite Cleaning Services – Revelation Enterprise
  • Upload and authorize payments
  • Creditors Recons
  • Creditors Remittances
  • Capture invoices and payments on Revelation
  • Compile Month End Reports
  • Bookkeeping:
  • Bookkeeping to Trial balance
  • Cashbook
  • Management of Debtors and Creditors
  • Debtors (±R 800 000.00, follow up on outstanding invoices, full function etc.)
  • Creditors (±R 500 000.00, reconciliations, full function etc.)
  • Reconciliation of accounts
  • Cash flow
  • Credit Notes
  • Payroll, Salaries and Wages
  • General Administrative duties (filing, faxing, copying etc.)
  • Invoicing
  • Quotations
  • Reconciliation of bank statements
  • General Ledger
  • Reconciliation of all cash and payments received
  • Internet payments (Preparing Requisitions and payments, loading payments and beneficiaries on system)
  • Preparing management reports
  • Journals
  • Monthly reconciliation of Suppliers / Debtors / Creditors
  • Deal with queries from suppliers / Debtors / Creditors
  • Process payments and receipts
  • Check bank balances daily
  • Age analysis
  • Preparing of supplier statements and invoices
  • Full Payroll functions
  • Enter data and posts wages
  • Maintain payroll records
  • Compile payroll data, hours worked, taxes, insurance, employee identification number etc., from time sheets and other records.
  • Review wages computed and corrects errors to ensure accuracy of payroll.
  • Record changes affecting net wages, such as exemptions, insurance coverage, and loan payments for each employee to update master payroll records.
  • Record data concerning transfer of employees between departments.
  • Prorate expenses to be debited or credited to each department for cost accounting records.
  • Prepare periodic reports of earnings, taxes, and deductions.
  • Keep records of leave pay and nontaxable wages.
  • Prepare and issue paychecks
  • End to end payroll processing
  • Maintaining and updating employee records on the payroll system
  • Assisting with communication and processing of workers compensation claims
  • Assisting with year-end processes such as annual payroll tax and payment summary reconciliations
  • Dealing with payroll queries from employees.
  • Collect and summarize timekeeping information
  • Calculate commissions
  • Process garnishment requests
  • Process employee advances and paybacks
  • Process and close periodic payrolls
  • Print and issue paychecks
  • Process direct deposit payments
  • Process pay slips
  • Finalize payroll reports
  • Create salary payments for authorization
  • Debt collection
  • Telephonic collection of outstanding accounts
  • Chasing outstanding debts from customers
  • Allocate receipts to invoices and credit notes so that customer balances show the correct debt due
  • Ensure that debtor information is accurate
  • Providing support in managing the Debtors book
  • Deal with and manage correspondence from customers to ensure that service levels are maintained
  • Review daily bank receipts
  • Contacting individuals and business customers to ask for payment
  • Negotiating repayment plans
  • Setting up and maintaining customer files
  • Recording payments
  • Tracing missing debtors
  • Updating records of debtors
  • Preparing debtor statements
  • Credit Control:
  • Evaluate the credit status of clients to identify debtors and credit level
  • Assist customers in setting up a credit control system that allows for periodic debt repayment
  • Conduct negotiations with debtors to fix terms and conditions for payment of receivables
  • Handle internal issues and ensure timely payment to creditors
  • Ensure daily cash and debtor targets are met
  • Contact debtors through calls, emails or letters to notify them of outstanding invoice
  • Maintain regular contact with clients to ensure proper management of debt
  • Conduct business operations in compliance with standard policies and regulations
  • Maintain proper records of client accounts and purchasing activities
  • Monitor payment history to identify changes in reparation and take necessary actions
  • Conduct monthly reconciliation of debtor ledger accounts
  • Proffer recommendations and advice on queries regarding accounts receivable
  • Ensure prompt reply to client and internal feedback
  • Commence legal action against debtors in event of halted payment
  • Propose irrecoverable debts to be written off or they may employ strategies to recover receivables in cases of debtor bankruptcy
  • Oversee the forwarding of monthly statements to clients to keep them updated on debt collection activities
  • Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment.
  • Checking customer’s credit ratings with banks
  • Setting up the terms and conditions of a loan
  • Timely and effective collection of all debts and customers payments
  • Negotiating re-payment plans
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
  • Posting and allocating daily receipts to accounting systems
  • Providing accounts information to internal department
  • Reason for leaving: Needed to take care of my baby, did not have support. I left work to take care of her for a while. My husband was employed. New mum, so I was very paranoid and decided to leave work to take care of her.

Debtors / Creditors Clerk

Ocean Basket Head Office
06.2013 - 02.2014
  • Receive & verify invoices
  • Daily banking and cash control
  • Impose account blocks where credit limits are exceeded or amounts outstanding
  • Verify transactions comply with financial policies and procedures
  • Creditors Recons
  • Management of Debtors
  • Debtors (±R 8 million, follow up on outstanding invoices)
  • Reconciliation of accounts
  • Reconciliation of bank statements
  • Ensure that debtor information is accurate
  • Contacting individuals and business customers to ask for payment
  • Negotiating repayment plans
  • Setting up and maintaining customer files
  • Recording payments
  • Tracing missing debtors
  • Updating records of debtors
  • Preparing debtor statements
  • Reason for leaving: Temporary Contract term completed

Debtors Clerk

Ghekko Business Services
03.2012 - 06.2013
  • Invoicing (Pastel Evolution)
  • Capture & Allocate payments
  • Stock take confirmations / Quotes
  • Updating of the Stock take Schedule
  • Calculate Commissions
  • Compile Statements (Manual & on Pastel)
  • Debtors
  • Creditors
  • Credit Notes
  • Wages
  • Cashbook
  • Reconciliation of accounts
  • Cash flow
  • Credit Notes
  • Payroll, Salaries and Wages
  • General Administrative duties (filing, faxing, copying etc.)
  • Invoicing
  • Quotations
  • Reconciliation of bank statements
  • Reconciliation of all cash and payments received
  • Check bank balances daily
  • Age analysis
  • Enter data and posts wages
  • Review daily bank receipts
  • Setting up and maintaining customer files
  • Recording payments
  • Tracing missing debtors
  • Updating records of debtors
  • Preparing debtor statements
  • Reason for leaving: New opportunity, better salary

Sales Administrator

Captivity
02.2009 - 06.2011
  • Invoicing (Pastel Evolution)
  • Internal Sales
  • Admin
  • Banking
  • Cash Sales
  • Credit Notes
  • Compile Statements
  • Edit & Update Employee profiles
  • Keep record of Leave documentation
  • Warehouse Transfers
  • Payment Allocations
  • Cash Book
  • Petty Cash
  • Debtors
  • Creditors
  • Sales:
  • -Invoicing
  • -Quotations
  • -Filing
  • -Faxing
  • -Data capturing
  • -Opening of clients’ accounts
  • -Receive payment by cash, check and/or credit cards.
  • -Issue receipts, refunds, credits or change due to customers.
  • Sales Admin:
  • Provide assistance to sales staff in administrative functions.
  • Maintain and manage customer databases with complete details.
  • Enter sales orders, delivery details and payment procedures in customer accounts.
  • Prepare and communicate customer outstanding dues to sales team.
  • Prepare, verify and inspect customer balances.
  • Correct errors in customer ledger accounts.
  • Financial:
  • Cashbook
  • Reconciliation of accounts
  • Credit Notes
  • General Administrative duties (filing, faxing, copying etc.)
  • Invoicing
  • Quotations
  • Reconciliation of bank statements
  • Reconciliation of all cash and payments received
  • Allocate receipts to invoices and credit notes so that customer balances show the correct debt due
  • Ensure that debtor information is accurate
  • Review daily bank receipts
  • Contacting individuals and business customers to ask for payment
  • Negotiating repayment plans
  • Setting up and maintaining customer files
  • Recording payments
  • Updating records of debtors
  • Preparing debtor statements
  • Reason for leaving: Needed to take care of my baby, did not have support. I left work to take care of her for a while. My husband was employed. New mum, so I was very paranoid and decided to leave work to take care of her.

Administrative Assistant

Flitedux
01.2008 - 06.2008
  • Switch board
  • Invoicing (Pastel)
  • Quotes
  • Internal Sales
  • Admin:
  • Reception
  • Switchboard operation
  • Client liaison
  • Filing
  • Faxing
  • Data capturing
  • Diary management
  • Scheduling of meetings
  • Typing of documents
  • Invoicing
  • Quotations
  • Reconciliation of accounts
  • Reconciliation of bank statements
  • Reconciliation of all cash and payments received
  • Monthly reconciliation of Suppliers
  • Deal with queries from suppliers
  • Process payments and receipts
  • Resolve all inquiries
  • Organize and maintain effective filing systems
  • Answer phone and forward calls and take messages.
  • Perform record-keeping of company documents.
  • Sales:
  • -Invoicing
  • -Quotations
  • -Filing
  • -Faxing
  • -Data capturing
  • -Opening of clients’ accounts
  • -Receive payment by cash, check and/or credit cards.
  • -Issue receipts, refunds, credits or change due to customers.
  • Reason for leaving: Temporary contract term completed

Data Capturer

ABSA, Kempton Park
05.2007 - 12.2007
  • Capture FICA documents
  • -Enter data from various source documents into the computer system for storage, processing and data management purposes.
  • -Prepare, compile and sort documents for data entry
  • -Check source documents for accuracy
  • -Verify data and correct data where necessary
  • -Obtain further information for incomplete documents
  • -Update data and delete unnecessary files
  • -Combine and rearrange data from source documents where required
  • -Enter data from source documents into prescribed computer database, files and forms
  • Reason for leaving: Temporary contract term completed, better financial prospects

Education

Matric - English, Afrikaans, Maths, Biology, Physics, Accounting

Ladysmith Secondary School
01.2004

Bachelor of Commerce Honours in Human Resource Management - Organisational Behaviour, Human Resource Development, Business Research, Strategic Human Resource Management, Research Project, Employee Relationship Management

Regent Business School
01.2025

Bachelor of Commerce in Human Resource Management Programme (Degree) - Business Management 101, Strategic HR, Organisational HR, Employee Relations, Financial Accounting, Statistics, Commercial Law, Performance & Compensation Management, Recruitment, Selection and Talent Management, Labour Relations, Human Resource Information Systems, Employee Training and Development, Economics, Business Communication

Regent Business School
01.2024

Programme in Credit Management (Certificate) - Financial Accounting Principles, Fundamentals of Credit Management, Operating Liquidity Management, International Credit Management

Richfield
01.2019

Skills

  • Skilled in data management tools
  • Talent management
  • Coaching leadership
  • Legal compliance
  • Strategic planning
  • Succession planning
  • Talent recruitment
  • Benefits administration
  • Conducting employee surveys
  • Diversity and inclusion
  • Exit interviews
  • Managing employee relations
  • HR policies development

Other Languages

Afrikaans (speak, read and write)

Timeline

HR Business Partner – Eastern & Southern Africa

Spirax Sarco SA (Pty) Ltd
04.2024 - Current

Credit Controller

Spirax Sarco SA (Pty) Ltd
01.2017 - 04.2024

Accounts Manager

Langa Security Services
07.2014 - 12.2016

Bookkeeper & Creditors Controller

Elite Cleaning Services
02.2014 - 07.2014

Debtors / Creditors Clerk

Ocean Basket Head Office
06.2013 - 02.2014

Debtors Clerk

Ghekko Business Services
03.2012 - 06.2013

Sales Administrator

Captivity
02.2009 - 06.2011

Administrative Assistant

Flitedux
01.2008 - 06.2008

Data Capturer

ABSA, Kempton Park
05.2007 - 12.2007

Bachelor of Commerce Honours in Human Resource Management - Organisational Behaviour, Human Resource Development, Business Research, Strategic Human Resource Management, Research Project, Employee Relationship Management

Regent Business School

Bachelor of Commerce in Human Resource Management Programme (Degree) - Business Management 101, Strategic HR, Organisational HR, Employee Relations, Financial Accounting, Statistics, Commercial Law, Performance & Compensation Management, Recruitment, Selection and Talent Management, Labour Relations, Human Resource Information Systems, Employee Training and Development, Economics, Business Communication

Regent Business School

Programme in Credit Management (Certificate) - Financial Accounting Principles, Fundamentals of Credit Management, Operating Liquidity Management, International Credit Management

Richfield

Matric - English, Afrikaans, Maths, Biology, Physics, Accounting

Ladysmith Secondary School

References

Kate, Govindasamy, Financial Director, Kate.govindasamy@za.spiraxsarco.com, 011 230 1409, Spirax Sarco SA (Pty) Ltd, contactable for a reference

PERSONAL INFORMATION

  • Full Names: Herushka
  • Surname: Singh
  • Identity Number: 8704070197081
  • Date of birth: 1987-04-07
  • Age: 38
  • Gender: Female
  • Cellphone Number: 072 228 8280
  • E-mail address(es): Herushka.singh@gmail.com
  • Marital Status: Married
  • Number of Dependants: 3
  • Nationality: South African
  • Race/Ethnic Group: Indian
  • Home Language: English
  • Driver’s license: Yes
  • Transport: Own Vehicle
  • Smoker: No
  • Criminal Record: No
  • Area of residence: Eastleigh, Edenvale
  • Any disability: No
  • Availability / Notice period: 1 Month
  • Current/last monthly gross salary: R43 934.00 (UIF, Pension, Medical Aid)
  • Monthly gross salary expectation: Between R60 000.00 & R70 000.00
  • Is your salary expectation negotiable?: Yes

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