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Herman Sibusiso Zwane
Quality Manager
Pretoria
Summary
Results-oriented Quality Manager with expertise in regulatory compliance, continuous improvement, and team leadership. Proven track record in implementing quality assurance processes that enhance product consistency and operational efficiency.
Overview
4
4
Languages
1
1
Certification
25
25
years of professional experience
Work History
Quality Manager
J.A Engineering Works Pty Ltd
07.2024 - Current
- Acquired hands-on experience with continuous miners, shuttle cars, and battery scoops.
Worked with feeder breakers and various plant machinery types.
Gained insights into wheel drives, cutter gearcases, and traction planetary gearboxes.
Oversee Production of new & rebuild motor clutches for reliable performance.
Maintained environmental standards using EPA lights, sirens, and alarms.
Monitored junction boxes while utilizing PDS systems for safety effectiveness.
Implemented gas monitoring systems to uphold operational safety. - Developed and implemented quality assurance processes to enhance product consistency.
- Conducted regular inspections to identify non-conformities and drive corrective actions.
- Collaborated with production teams to ensure adherence to quality standards and specifications.
- Established documentation procedures for quality control activities and compliance reporting.
- Trained staff on quality management systems and best practices to improve performance outcomes.
- Analyzed quality data trends to recommend process improvements and optimize efficiency.
- Facilitated internal audits to assess compliance with industry regulations and standards.
- Coordinated cross-functional teams in root cause analysis for quality-related issues, ensuring resolution strategies were effectively implemented.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Calibrated instruments and scales in production area and quality lab.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Implemented risk management framework to proactively address potential quality issues before they affected production.
Senior Quality Controller
Eskom Rotek Industries SOC
12.2016 - 06.2024
- Conducted quality inspections on materials and components to ensure compliance with standards.
- Developed and implemented quality control procedures to enhance operational efficiency.
- Trained team members on quality assurance practices and safety protocols.
- Analyzed inspection data to identify trends and recommend process improvements.
- Collaborated with cross-functional teams to resolve quality-related issues effectively.
- Led audits of production processes, ensuring adherence to regulatory requirements.
- Mentored junior staff in quality assessment techniques and best practices.
- Streamlined documentation processes, enhancing traceability and accountability in quality control activities.
- Rejected materials, components, and finished products and documented reasons.
- Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
- Managed relationships with third-party inspection service providers, coordinating schedules and leveraging expertise as needed to maintain high-quality standards throughout production cycles.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Assessed incoming parts for adherence to production requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Utilized statistical analysis tools to monitor trends in manufacturing data, identifying opportunities for improvement and making data-driven decisions.
- Maintained detailed records of all inspections, tests, and audits for easy reference and management review.
- Evaluated supplier performance, ensuring adherence to established quality requirements and selecting vendors based on strict evaluation criteria.
- Calibrated tools and equipment to meet requirements.
- Conducted root cause analyses to pinpoint sources of recurring errors, implementing targeted solutions to mitigate future occurrences.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Reviewed incoming materials against specifications.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Communicated effectively across departments regarding quality-related issues or updates while working collaboratively toward shared goals of excellence in production and customer satisfaction.
- Assisted in the preparation for external audits, helping the organization maintain key certifications and meet regulatory requirements.
- Spearheaded efforts to establish a company-wide culture of quality, consistently demonstrating commitment to excellence throughout all aspects of work performed.
- Recorded and organized test data for report generation and analysis.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
Electrical Product Compliance Specialist
Komatsu South Africa (Joy Global Africa)
08.2006 - 11.2016
- Machinery that I was exposed to: Long Wall Shearer, Continuous Miners, Shuttle Cars, Battery Haulers, Feeder Breakers, and their Sub-Assemblies.
- Developed compliance policies and procedures to ensure adherence to regulatory standards.
- Conducted internal audits, identifying gaps and recommending corrective actions to enhance compliance.
- Facilitated training sessions on compliance regulations for staff, improving awareness and understanding.
- Reviewed and analyzed compliance documentation for accuracy and consistency across departments.
- Monitored industry regulations, providing updates and insights to leadership for strategic decision-making.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Oversee Flameproof activities, and ensuring requirements to IEC60079-standards alongside ARP0108 regulatory requirements, for all EPA used on the machines.
- Machine sign-off and release before dispatch to customers.
- Prepare safety files for the machines as required by ARP0108 & Mine Health & Safety Act.
- Participate in Risk Assessments for product improvement and compliance requirements.
Project Leader
South African Bureau of Standards (SABS)
06.2002 - 07.2006
- Led cross-functional teams to execute standards development projects, ensuring compliance with regulatory requirements.
- Implemented project management methodologies to streamline processes and enhance operational efficiency.
- Facilitated stakeholder engagement sessions to gather requirements and align project objectives with organizational goals.
- Developed training materials and conducted workshops to improve staff understanding of quality standards and procedures.
- Analyzed project performance data to identify areas for improvement and drive continuous enhancement initiatives.
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Developed National Standards for the Coal Mining industry.
- Oversee adoption of international standards as South African standards for compliance requirements for coal mine industry.
- Participated in SAFA (South African Flameproof Association Symposiums, for industry knowledge and challenges sharing within the industry.
- Coordinated stakeholders (end-user (mines), suppliers of EPA, test laboratories, and manufacturers of EPA for use in coal mine industry.
- Updating, revising, and streamline national standards to SADC region, to eliminate barrier to trade.
Site Inspector
Akasia Municipality - Tswaing Project Management
06.2001 - 12.2001
- Conducted comprehensive site inspections to ensure compliance with safety and building regulations.
- Collaborated with project managers to identify and address potential site issues proactively.
- Reviewed construction plans and specifications for accuracy and feasibility before execution.
- Developed inspection checklists to streamline workflow and enhance quality assurance processes.
- Analyzed inspection data to provide recommendations for improving construction practices.
- Monitored schedules to verify project completion on schedule and within approved cost limitations.
- Directed and coordinated activities of [Type] projects by delegating [Number] subordinates.
- Tested construction materials by performing sampling for analysis and design.
- Inspected depths of footings, pourings of foundations, and conditions of soil.
- Revised and reviewed material lists, drawings, and specifications for compliance with contract codes and requirements.
- Participated in on-site meetings with engineers, contractors, and property owners to resolve and discuss various issues.
- Streamlined contractor operations by offering practical solutions to address deficiencies found during site evaluations.
- Conducted Electrical testing and assessment of the reticulation and electrical diagrams for the installation of the streetlights.
Education
National Diploma Electrical Engineering - Electrical Engineering - Heavy Current
Tshwane University of Technology
Soshanguve, South Africa 04.2001 -
Total Quality Management - Total Quality Management System
University of South Africa
Pretoria, South Africa 04.2001 -
ISO9001 - QMS Development & Implementation & Audit - ISO9001 QMS & Auditing
SABS (South African Bureau of Standards)
Groenkloof, Pretoria 04.2001 -
Skills
Internal auditing
Quality management systems ISO9001:2015, development & implementation of the QMS
Internal Audit to ISO9001:2015 QMS requirements
Development, review and updating of Mandatory Procedures for QMS
Development of QMS documentation: QCPs, Inspection Test Plan, Inspection Reports, Defects recording & Analysis
Monitor and Solve Non-Conformances, by implementing the NCP procedure and Coordinate Suppliers for defect mitigation and product/service improvement
Participate in product and service improvement, and adherence to drawings, specification requirements
Oversee Supplier onboarding process, for a seamless relationship between the organization and suppliers in partnership
Participate and lead internal Audits for ISO9001:2015
Participate and organize meetings for developing the COTO (Context of the Organization, identifying interested parties, potential risks and control & mitigation actions thereof
Product testing & Inspection using various relevant tool for each dimensional or material verification
Oversee Product Testing and sign-off for release to the customer
Participate in Scope of Work development prior every job/activity
Flameproof and Intrinsic Safety Requirements, implementation & ensuring conformance to IEC 60079-standards
Calibration and monitoring of calibration status of various instruments & Tools
Determining & Evaluating the Effectiveness of Corrective actions, that were implemented to address Root Causes, when NCR/NCP occurred
People Management, Budget monitoring adherence
Executive level communication skills and customer/client interaction and organization representation in various meetings, gatherings or events
Summary:
Quality processes
Regulatory compliance
Document management
SOP development
Continuous improvement
Quality training
Quality planning
Total quality management
Product inspection
Statistical analysis skills
Supplier relationship management
Document control
Team Training
First-article inspection
Customer satisfaction
Failure mode and effects analysis
Analytical mindset
Measurement system analysis
Sampling plans
Performance monitoring
Preventive actions
External auditing
Control plan development
Management consulting
Certified quality auditor
Problem-solving
Statistical process control
Supplier quality management
Team leadership
Problem-solving abilities
Teamwork and collaboration
Time management
Multitasking Abilities
Excellent communication
Critical thinking
Effective communication
Verbal and written communication
Industrial safety
Operating budgets
Quality control management
Health and safety compliance
Product quality assurance
Accomplishments
Total Quality Management Certificate obtained with distinctions all Modules
ISO9001 - Auditing Certificate
IEC60079-01, -1, -19, -10, -11 - Certificate with MASC (Mining And Surface Certification)
Software
Certification
ISO9001 Auditor
Interests
Mining, Machines, Quality Control, Quality Assurance, ISO9001, IEC 60079 Standards
Timeline
Quality Manager
J.A Engineering Works Pty Ltd
07.2024 - Current
Senior Quality Controller
Eskom Rotek Industries SOC
12.2016 - 06.2024
Electrical Product Compliance Specialist
Komatsu South Africa (Joy Global Africa)
08.2006 - 11.2016
Project Leader
South African Bureau of Standards (SABS)
06.2002 - 07.2006
Site Inspector
Akasia Municipality - Tswaing Project Management
06.2001 - 12.2001
Total Quality Management - Total Quality Management System
University of South Africa
04.2001 -
National Diploma Electrical Engineering - Electrical Engineering - Heavy Current
Tshwane University of Technology
04.2001 -
ISO9001 - QMS Development & Implementation & Audit - ISO9001 QMS & Auditing
SABS (South African Bureau of Standards)
04.2001 -