Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henrietta Annelize Botes

Pretoria

Summary

Dynamic Senior Administrative Assistant with extensive experience at the South African Reserve Bank, excelling in executive support and project coordination. Proven track record in enhancing operational efficiency and fostering team collaboration. Skilled in expense reporting and adept at high-level multitasking, driving successful outcomes in fast-paced environments.

Experienced with managing complex administrative tasks and supporting senior executives. Utilizes organizational skills to streamline office operations and enhance productivity. Track record of effective communication and problem-solving to meet team objectives.

Overview

16
16
years of professional experience

Work History

Senior Administrative Assistant

South African Reserve Bank
09.2018 - 03.2025
  • Coordinated executive communications and managed scheduling for senior leadership team.
  • Streamlined office procedures to enhance operational efficiency and reduce turnaround times.
  • Developed comprehensive documentation for internal processes, improving clarity and compliance across departments.
  • Mentored junior administrative staff, fostering skill development and enhancing team performance.
  • Implemented digital filing systems, increasing accessibility of information and reducing physical storage needs.
  • Conducted research and prepared reports to support strategic decision-making for departmental initiatives.
  • Facilitated cross-departmental collaboration by organizing meetings and managing project timelines effectively.
  • Coordinated office operations, enhancing workflow efficiency and supporting team productivity.
  • Managed scheduling and calendar entries, ensuring effective time management for executives.
  • Assisted in budget tracking and expense reporting, contributing to financial accuracy.
  • Served as point of contact for internal and external communications, fostering professional relationships.
  • Implemented office supply inventory system, reducing waste and ensuring resource availability.
  • Travel Management (Documents, bookings and itineraries)
  • Event Management (Teambuilding, external meetings, strategic sessions, office celebrations)
  • Email Management (Senior Management's inbox)

Personal Assistant

South African Reserve Bank
09.2014 - 08.2018
  • Managed executive calendars, scheduling meetings and optimizing time management.
  • Coordinated travel arrangements, ensuring compliance with company policies and preferences.
  • Developed and maintained filing systems for confidential documents and correspondence.
  • Assisted in preparing reports and presentations using advanced software tools.
  • Acted as liaison between departments, facilitating effective communication and collaboration.
  • Streamlined office procedures to enhance operational efficiency and reduce turnaround times.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
  • Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Improved stakeholder communication, crafted and distributed concise briefing materials for executive presentations.
  • Boosted team morale, organized team-building activities that fostered positive work environment.

Quality Control Inspector (Monetary Notes)

South African Reserve Bank
09.2009 - 08.2014
  • Inspected final products for defects, ensuring quality standards met consistently.
  • Conducted routine audits of production processes to identify areas for improvement.
  • Trained junior inspectors on quality control protocols and procedures effectively.
  • Developed and implemented inspection checklists to enhance efficiency in evaluations.
  • Collaborated with production teams to resolve quality issues promptly and efficiently.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Updated quality control records and reports.
  • Monitored product quality at all stages of production process.
  • Operated and maintained testing equipment.

Education

High School Diploma -

Cillie High School
Port Elizabeth, South Africa
12-2008

Skills

  • Proficient in Microsoft office
  • Executive support experience
  • Project coordination expertise
  • Expert time management
  • Expense reporting
  • Travel coordination
  • High-level multitasking
  • Vendor relations management
  • Presentation development
  • Human resources support
  • Calendar management mastery
  • Executive support
  • Meeting support

Timeline

Senior Administrative Assistant

South African Reserve Bank
09.2018 - 03.2025

Personal Assistant

South African Reserve Bank
09.2014 - 08.2018

Quality Control Inspector (Monetary Notes)

South African Reserve Bank
09.2009 - 08.2014

High School Diploma -

Cillie High School

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Henrietta Annelize Botes