Hendrina De Villiers
Experienced jobseeker
Gansbaai,WC
Summary
South African citizen with a balanced and mature perspective. Strong interpersonal skills for effective connection with others. Thrives in challenging situations with ability to handle pressure. Computer literate and open to thinking outside the box. Actively contributes to church's fundraising project and participates in choir. Fast learner, honest, and eager to make a positive impact. Experienced coordinator dedicated to achieving results through team collaboration. Expertise in project management, communication, and problem-solving. Flexible in adapting to changing needs and delivering reliable outcomes. Prepared to excel in a dynamic environment and make a significant impact.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Statistics coordinator/ manager
Boland Hospice
01.2017 - 01.2021
- Coordination of Carers -
- Training of Carers -
- Handling patient queries in ICF -
- Planning structures and scheduling of staff for statistics -
- Managing statistics with carers -
- Implementing and planning work schedules -
- Attending morning management meetings -
- Collaborating with head office to address necessary queries -
- Working with management to coordinate statistics and planning -
- Preparing group files for daily use -
- Handling telephone calls and queries -
- Preparing daily/monthly reconciliation reports -
- Training and updating staff on statistics procedures -
- Visiting patients in their areas -
- Liaising with heads of carers to ensure correct work procedures -
- Managing time for month-end activities -
- Preparing and delivering month-end and quarterly reports
MHR Coordinator
MHR - Medi -Clinic
09.2015 - 10.2016
- Coordination of Nursing and Admin Staff
- Handling payment queries
- Bookings and capturing of shifts
- Placements of staff
- Petrol allowances
- Ordering of the uniforms
- Handling sick and annual leave
- Worked with head office in corresponding the necessary queries
- Handling Applications of Nursing and other staff
- Working with management to coordinate staff and planning
- Attend meetings
- Structure staff
- Submit payslips
PA Drs rooms
Private - Dr. Corrie Prins
07.2010 - 08.2011
- I unlocked the offices
- Starting with daily files
- Prepare and group files for daily use
- Made Appointments
- Follow-ups for patients
- Liaise with Drs and hospital for booking for operations
- Observations and monitoring of mothers
- Payments and accounts handling
- Liaise with Drs
- Patient records
- Cash handling
- Patient's queries
- Overall stock control in rooms
- Handle telephone calls
- Bookings with theatre and Assistant Drs
- Recording all bookings
Credit Manager
Game / RCS
02.2006 - 05.2010
- Credit management
- Open and lock of store
- Credit control
- Training off-credit staff and new staff
- Planning structures as well as scheduling of permanent and casual staff
- Implement work schedules
- Interview new applications and handle declined applications
- Payment queries
- Job interviews
- Hearings and Counselling
- Stocktake
- Targets and Budgets
- Handle customers queries
- Attend Morning management meetings
- Handling cash and cash-up procedures in the cash office
- Daily recon reports
- Investigate declined accounts
- ITC tests
- Telephone business and queries
- Working together with store and merch managers
- Price control throughout the store
- See to price on the shelf corresponds with credit options
- Advertisements control
- Security control
- Monthly Audits
- Did disciplinary hearings and Counselling's
- Adhere to policies, procedures, and training for the implementation thereof
- Recons
Shop Manager, Sales lady
Girls & Pearls
06.2000 - 01.2006
- Maintain a high level of service
- Sales
- Customer service
- Planning and outlay of store
- Lay buys
- Marketing
- Displays
- Answering Telephone
- Stock ordering
- Stocktake
- Cash handling
- Balancing
- Float control
- Plan marketing structures
- Did window dressing according to the season and stock available
Auxiliary Nurse
Medi-Clinic
02.1997 - 10.1999
- Admission and discharge documents and physical admissions
- Patient Care
- Observations
- Injections
- Wound dressings
- Planning daily work structure
- Admin related care
- Charge sheet recording
- Answer telephone
- Adhere to policies and procedures
- Recording of patient care plans
- Working together with supervisors and senior as well as other staff
Saleslady
Truworths
03.1990 - 04.1993
- Client service
- Sales
- Handling customers
- Stock displays
- Lay-byes
- Cashier
- Answer telephone
Own business
Potpourri
12.1985 - 01.1990
- Unlock premises for daily workload
- Plan daily structure and schedule
- Structure staff according to workload
- Select material and raw products for daily usage
- Do marketing as well as distribute stock to schools and small businesses
- Ordering of material and other
- Inspect clothes and household products for distribution
- Get orders from new customers
- Answer telephones, and handle customer's queries and orders
- Training of staff
- Interact with customers
- Cash handling, Debits, and credits
- Cash up
Chemist Assistant - Saleslady- cashier
Overberg Link Apteek
01.1982 - 08.1984
- Unlock Chemist
- Control the daily float
- Assist pharmacist in medication counting
- Serve customers in Chemist
- Beauty treatments to customers
- Cashier
- Answering phone and taking orders
- See to deliveries
- Adhere to policies and procedures
- Cash up
Auxiliary Nurse
Karl Bremer Hospital / Caledon Hospital
01.1979 - 08.1981
- Patient Care
- Observations
- Injections
- Wound dressings
- Planning daily work structure
- Admin
- Telephone
- Orders and feedback
- Psychology
- Pray for patients
Education
Nursing, Cashier and Floor manager, Beauty therapist, Sales, Credit Management, IR Relations -
Bellville, Western Cape01.2006
Skills
- Managing
- Corresponding
- Peoples
- Telephone
- Organizing
- Planning
- Recording
- Cash handling
- Customer service
- Communicating
- Admin
- Management
- Training
- People's management
- Window dressing
- Floor planning
- Debtors and Credit
- Marketing
- Sales
- Communication
- Scheduling
- Driving
- Distributing
- Selecting
- Debtors
- Credit
- Administration
- Very good telephone skills
- Good marketing and people skills
- Admin and cash-up
- Therapeutic
- Organize
- Nursing
- Business
- Sales (10 Years)
- Advertising and Sales
Certification
- Nursing Auxiliary, 08/01/81, Present
- Credit Manager, 05/01/06, Present
- IR Course
Personal Information
- ID Number: 6102020111082
- Citizenship: South African
Timeline
Statistics coordinator/ manager
Boland Hospice
01.2017 - 01.2021
MHR Coordinator
MHR - Medi -Clinic
09.2015 - 10.2016
PA Drs rooms
Private - Dr. Corrie Prins
07.2010 - 08.2011
Credit Manager
Game / RCS
02.2006 - 05.2010
Shop Manager, Sales lady
Girls & Pearls
06.2000 - 01.2006
Auxiliary Nurse
Medi-Clinic
02.1997 - 10.1999
Saleslady
Truworths
03.1990 - 04.1993
Own business
Potpourri
12.1985 - 01.1990
Chemist Assistant - Saleslady- cashier
Overberg Link Apteek
01.1982 - 08.1984
Auxiliary Nurse
Karl Bremer Hospital / Caledon Hospital
01.1979 - 08.1981
Nursing, Cashier and Floor manager, Beauty therapist, Sales, Credit Management, IR Relations -
Similar Profiles
Patrick BolandPatrick Boland
Assistant Controller at Donnelly-Boland and AssociatesAssistant Controller at Donnelly-Boland and Associates
DEBORAH ANNIE BOLANDDEBORAH ANNIE BOLAND
Owner/P & C Broker at Boland Insurance ServicesOwner/P & C Broker at Boland Insurance Services
Stella CardStella Card
House and Pet Sitter at Claire BolandHouse and Pet Sitter at Claire Boland