Hendrik Louis Mulder
HR Specialist
Fochville
Summary
With a proven track record of 29 years at Sibanye Stillwater, I excel in Recruitment, Benefits Administration, Post Employment Care, Contractor Management and related Systems. My leadership in these areas has significantly contributed to the implementation of the HR Transactional Services across Divisions. My extensive knowledge and experience will be beneficial for the advertised position.
Overview
30
30
years of professional experience
Work History
Supervisor User Support
Sibanye Stillwater
Libanon Business Park
12.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain efficiency and workflow.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts and maintained a harmonious working environment conducive to productivity.
- Enhanced communication
- Collaborated with other departments to achieve organizational goals, fostering teamwork pertaining to Recruitment functions.
- Identified Recruitment System/ Process inefficiencies and implemented corrective measures to increase effectiveness.
- Oversee compliance with Company policies.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into Tracker database.
Unit Manager HRTS
Sibanye Stillwater
Libanon Business Park
06.2012 - 06.2024
- Assisted in development and implementation of policies, procedures.
- Optimized staffing levels by monitoring needs and making data-driven adjustments as necessary.
- Handled complaints and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining quality standards.
- Oversaw Total Recruitment, Employee Benefits, Post Employment Care and Contractor Management activities for AU Division and Services Entities
- Developed strong working relationships with Internal and External Clients
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Streamlined daily operations for increased productivity by delegating tasks and supervising staff.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Facilitated interdepartmental collaboration through effective communication and coordination.
- Achieved top employee performance ratings, fostering environment of accountability and support.
- Boosted customer satisfaction by ensuring high-quality service standards were consistently met.
- Achieved significant cost savings, negotiating favorable contracts with suppliers.
- Improved employee retention with comprehensive mentorship and feedback system.
- Fostered culture of continuous improvement, encouraging innovation and adaptability among team members.
- Led unit to exceed performance goals through strategic planning and effective resource allocation.
- Implemented customer feedback system to identify areas for improvement and act upon them.
- Working Group Member for Project Sesha
Superintendent HRTS
Driefontein Gold Mine
Carletonville
01.2006 - 05.2012
- Established successful procedures for day-to-day operations and long-term planning.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Resolved conflicts between staff and customers swiftly and professionally.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Monitored budgets and expenditures to maintain fiscal responsibility.
- Developed and maintained productive working relationships with internal and external stakeholders.
- Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
- Engaged with community through regular meetings and feedback sessions, strengthening community relations.
- Blue print and implementation of the first integrated Recruitment and Services Center in the Gold Division
HR Supervisor
Driefontein Gold Mine
Carletonville
03.1997 - 12.2005
- Facilitated open communication and promoting a positive work environment.
- Coordinated annual performance review process, providing constructive feedback for individual growth opportunities within the organization.
- Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
- Successfully mediated workplace disputes; preserving strong working relationships among team members.
- Member of the UAT (User Acceptance Testing) Workgroup for the Symplexity go-live in 2003.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Assisted in creating a diversity-focused hiring strategy to promote an inclusive workplace culture.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Liaised between multiple business divisions to improve communications.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Hostel Supervisor
West Driefontein Gold Mine
Carletonville
12.1994 - 03.1997
- Implemented safety measures for staff, resulting in a consistently secure environment.
- Collaborated with maintenance team to address facility issues promptly, minimizing inconvenience.
- Utilized reservation platforms effectively to maximize visibility and bookings.
- Managed daily operations of the hostel, ensuring smooth functioning of all departments.
- Organized social events for employees to foster a sense of community within the hostel environment.
- Resolved conflicts between employees diplomatically, maintaining a peaceful atmosphere for all patrons.
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
- Enhanced residents' satisfaction by promptly addressing concerns and implementing solutions.
- Improved hostel efficiency by streamlining check-in and check-out procedures.
- Collaborated with maintenance team to address facility issues promptly, minimizing residents' inconvenience.
Education
National Diploma - HR Management And Practices
Maccauvlei
Vereeniging 04.2001 -
Skills
Staff management, monitoring, motivation, performance management & discipline
Continuous Process improvement
Reporting & Analytical thinking
Customer service excellence
Project Planning & Management
Relationship building
Business development
Policy and procedure development
Verbal and written communication
Problem-solving
Human resources management
Leadership in Recruitment, Benefits & Systems
Timeline
Supervisor User Support
Sibanye Stillwater
12.2024 - Current
Unit Manager HRTS
Sibanye Stillwater
06.2012 - 06.2024
Superintendent HRTS
Driefontein Gold Mine
01.2006 - 05.2012
National Diploma - HR Management And Practices
Maccauvlei
04.2001 -
HR Supervisor
Driefontein Gold Mine
03.1997 - 12.2005
Hostel Supervisor
West Driefontein Gold Mine
12.1994 - 03.1997
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