Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hemraj Mahabir

Hemraj Mahabir

Head Of Sales And R&D
Johannesburg

Summary

As an accomplished industry professional, I have a proven track record in the telecommunications, information technology and related services sectors, consistently offering and delivering top-tier solutions and services to valued customers.

Overview

24
24
years of professional experience
1
1
Language

Work History

Head of Sales and R&D (NextGen VAS)

ADAPT IT
08.2018 - Current
  • Key Function Areas: Strategic Business Development, Strategy Development and Implementation, Stakeholder Relationships, Business Unit Financials, Business Intelligence
  • Key Solutions: Value Added Services, Managed Services, Professional & Support Services
  • Headline: Directing the activities of the business unit by using all software products, to achieving profitable and sustainable growth
  • Telecoms Software Products are listed mainly under the BU Solutions Suite, by providing strategic leadership of the VBU
  • Accountable / Responsible: Business unit revenue, profitability, including go to market and product strategies
  • Driving the revenue and gross margin growth targets - correct growth strategy/objectives
  • Ensuring new qualified leads are continually created through prospecting/resellers/partners as input to the sales process - generate enough pipeline to meet required sales targets and growth expectations
  • Developing and implementing annual business plans and sales strategies in the target market
  • Lead sales and account strategy including business plans identifying new requirements, enhancements and areas that will enhance the value proposition of the division and grow revenue
  • Creating and maintaining of sales funnel together with input from Business Development, Innovation, Technology & Product, Operations and Customer Success
  • Engaging with account managers, presales and operations to create sales pipeline with achievable forecasted revenue
  • Hosting and chairing customer and partner sales and operational review meetings
  • Partner relationship, partner contractual and fosters partner strategic plans in the region
  • Managing customer and partner contractual agreements and renewals

Principal Sales Consultant

ORACLE
11.2016 - 07.2018
  • Key Function Areas: Sales, Account Management, Presales
  • Key Solutions: Session Border Controllers, IP Multi Media Core Solutions, Voice over IP, Oracle Cloud, Performance & Monitoring, Analytics, OSS and BSS
  • Headline: Providing strategic direction and specialized expertise in aligning technology and applications with client business objectives, ensuring seamless integration and optimization
  • Facilitates comprehensive understanding of products and applications among customers through engaging presentations, demonstrations, and benchmarking exercises
  • Provides continuous support throughout the sales cycle to address inquiries and ensure customer confidence and satisfaction
  • Accountable / Responsible: Providing sales and sales consulting including business development on Oracle Communication products & solutions in Sub Saharan Africa
  • Act as a primary contact point for strategic telco customer for Oracle Communications opportunities
  • Sales and marketing with wide commercials and technical system level expertise and deep business understanding
  • Build & manage trust-based, long-term relationships with customers’ Technical, Procurement and management teams
  • Positioning Oracle Communication as a preferred solution and services partner
  • Facilitating customer product/application understanding through presentations demonstrations and benchmarks, provision of support throughout the sell
  • Formulating and leading sales and technical / functional support activity to prospective clients and customers while ensuring customer satisfaction
  • Focusing on large or complex sales opportunities that need creative and complex solutions
  • Develop and deliver Oracle presentations and demonstrations
  • Sales lead in hosting customer & partner workshops/events

Solution Sales Consultant

NETSCOUT
03.2013 - 10.2016
  • Key Function Areas: Account Management, Presales, Solution Sales
  • Key Solutions: Performance and monitoring, real time mobile network and subscriber customer experience, Mobile Network probing for data records extraction/evaluation, Big Data Analytics
  • Headline: Providing strategic direction and specialized expertise in aligning technology and applications with client business objectives, ensuring seamless integration and optimization
  • Facilitates comprehensive understanding of products and applications among customers through engaging presentations, demonstrations, and benchmarking exercises
  • Provides continuous support throughout the sales cycle to address inquiries and ensure customer confidence and satisfaction
  • Accountable / Responsible: Sales and solution consulting on products and solutions in Sub-Saharan Africa
  • Present and follow up on customer requests and technology needs
  • Sales and presales technical support to the sales initiatives in the region
  • Complete proposals to customers (RFP’s, RFI’s etc)

Solution Sales Manager

NOKIA
02.2009 - 02.2013
  • Key Function Areas: Account Management, Presales, Solution Sales
  • Key Solutions: Mobile Core Network Solutions, Customer Experience, Device Management, Subscriber Management, OSS/BSS
  • Solution Sales Management on Nokia’s Customer Experience portfolio, Subscriber Data Management & Device Management portfolio of products in South Africa and Sub-Saharan Africa
  • Accountable / Responsible: Sales and support to the sales initiatives in the region
  • Technical compliance and proposals to customers (RFP’s, RFI’s etc)
  • Accountable and responsible for customer solution sales strategy
  • Technical lead in hosting customer and partner workshops/events

Solution Architect

OPENWAVE
11.2006 - 01.2009
  • Key Function Areas: Solution and Network Architecture, Presales, Solution Sales
  • Key Solutions: Mobile Access Gateway, Mobile VAS Solutions
  • Solution and Network design including technical sales products and solutions at customers in South Africa and Sub-Saharan Africa
  • Accountable / Responsible: Architecture of Networking, infra-structure and product solutions
  • Architecture and customer strategy alignment
  • Presales

Systems Engineer

MOVIUS
08.2005 - 10.2006
  • Support/Integration/Installation of mobile messaging products & solutions

Telecoms Engineer

COMVERSE
02.2001 - 07.2005
  • Support/Integration/Installation of value-added services and BSS products at customers in South Africa and Africa

Education

University Diploma - Computer Science

University of South Africa

Bachelor of Commerce - IT Management

Management College of South Africa

Skills

Management

Timeline

Head of Sales and R&D (NextGen VAS)

ADAPT IT
08.2018 - Current

Principal Sales Consultant

ORACLE
11.2016 - 07.2018

Solution Sales Consultant

NETSCOUT
03.2013 - 10.2016

Solution Sales Manager

NOKIA
02.2009 - 02.2013

Solution Architect

OPENWAVE
11.2006 - 01.2009

Systems Engineer

MOVIUS
08.2005 - 10.2006

Telecoms Engineer

COMVERSE
02.2001 - 07.2005

Bachelor of Commerce - IT Management

Management College of South Africa

University Diploma - Computer Science

University of South Africa
Hemraj MahabirHead Of Sales And R&D