Hellen Ntombela
Branch Manager
Pretoria
Summary
Experienced Practice Manager successful in retail management, my background is a blend of healthcare meets high end retail. My attributes are that I am a well-spoken professional with outstanding problem-solving skills. I am efficient in the background I come from but not limited to just that, another positive distinction is that I am fast learner looking to expand my capabilities.
Overview
16
16
years of professional experience
Work History
Theatre and Admin Assistant
All About Eyes Ophthalmologists
02.2024 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Practice Manager
Mellins i Style
01.2016 - 01.2024
- I managed a team of 8, making sales and following up with suppliers and medical aid. My duties included stock takes and cash ups, I sit in on hearings and conduct interviews for new eligible employees. I used to do month end responsibilities and reporting including making attendance registers and work shifts for the coming month. Dealing with customer concerns and complaints, speaking to customers and providing efficient feedback. With this role, came a lot of luxury brand exposure and I acquired a lot in training and handling/sales of luxury brand products.
- My work extended to three other branches in the area.
Practice Manager
Vision Works Wonderpark
01.2014 - 01.2016
- I worked as a manager; I had to train staff and make sure all debtors were followed up and claims paid. I managed a team of 4 other people.
Managing debtors’ clerk
SpecSavers Polokwane
01.2009 - 01.2014
- My first work experience, I started as a casual, moved to receptionist to then finally a managing debtors’ clerk.
Education
High school -
Hoërskool Nylstroom
01.2008
Human Resources Management
University Of Johannesburg
Johannesburg, South Africa 04.2001 -
Skills
Employee performance
Client consulting
Supplies ordering
Staff management
Staff training and development
References
Francois Joubert CA (SA)
Mellins I Style
Cellphone number: 0725125970
Dr Anesu Madikane
All About Eyes
Contact number: 0120210354
Inge Loubser CEO
Mellins I Style
Contact number: 0722401018
Timeline
Theatre and Admin Assistant
All About Eyes Ophthalmologists
02.2024 - 02.2025
Practice Manager
Mellins i Style
01.2016 - 01.2024
Practice Manager
Vision Works Wonderpark
01.2014 - 01.2016
Managing debtors’ clerk
SpecSavers Polokwane
01.2009 - 01.2014
Human Resources Management
University Of Johannesburg
04.2001 -
High school -
Hoërskool Nylstroom