Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Hellen Mutemi

Johannesburg

Summary

Results-driven logistics and supply chain professional with over six years of experience in commodity accounting, warehouse operations, and data integrity management within humanitarian contexts. Expertise in utilizing WFP systems, including LESS, COMET, and PRISMA, to facilitate real-time tracking and reconciliation of food and non-food items, ensuring operational efficiency. Proven ability to support cross-functional teams, resolve technical issues, and maintain compliance with donor and audit requirements. Committed to training staff, conducting physical inventory counts, and managing stock movements across multiple locations to uphold WFP’s mission of delivering life-saving assistance with the utmost efficiency and accountability.

Overview

14
14
years of professional experience
2021
2021
years of post-secondary education

Work History

Logistics Associate

WFP
01.2022 - Current
  • Oversee the end-to-end commodity accounting process, ensuring accurate, complete, and timely data entry in the Logistics Execution Support System (LESS) and other WFP systems.
  • Reconcile physical stock balances with system records through regular stock counts and verifications, investigating and resolving discrepancies.
  • Prepare and submit periodic commodity accounting reports to the Country Office management, donors, and HQ as required.
  • Ensure proper documentation and archiving of all commodity accounting records for audit readiness.
  • Support the development and implementation of standard operating procedures (SOPs) for commodity accounting in line with corporate guidance.
  • Coordinate with cooperating partners, transporters, warehouses, and other WFP units to ensure accurate and timely transaction recording and reporting.
  • Provide training and capacity strengthening to WFP staff and partners on commodity accounting processes and systems.
  • Contribute to operational planning, budgeting, and forecasting exercises
  • Maintain accurate records in WFP systems and generate reports on pipeline status, stock levels, and delivery performance.
  • Investigate and report losses, damages, or delays, and support claims processing.

Logistics Assistant

WFP
01.2020 - 01.2021
  • Maintain comprehensive records of transactions, shipments, and regulatory documentation.
  • Prepare and manage shipping documentation (invoices, bills of lading, packing lists, certificates of origin).
  • Ensure the timely and accurate filing and archiving of all trade-related paperwork.
  • Manage creditor and debtor accounts, including reporting
  • Ensure timely payment to suppliers and prompt collection from customers
  • Process and manage purchase orders, invoices, and delivery schedules, ensuring smooth and efficient documentation flow
  • Oversee opening and maintenance of supplier and customer accounts in coordination with finance
  • Assist with planning, invoice verification, and cost analysis.
  • Track and monitor shipments in transit, updating relevant stakeholders on progress, delays, or changes and on time arrivals, reporting on stock movements and losses.

Logistics Coordinator

GFA Commodity Brokers
01.2019 - 01.2020
  • Coordinate all shipping and freight logistics for both local and international movement ensuring timely, cost-effective delivery and unloading and to resolve logistical bottlenecks.
  • Sourced and negotiated with transporters to secure cost-effective and reliable freight options.
  • Ensured timely dispatch and delivery aligned with customer contracts and warehouse availability.
  • Prepared and managed transport documents and shipping documentation and ensured all release instructions are in place and contracts are signed before execution.
  • Reconciled stock balances with third-party warehouses and internal systems.
  • Tracked daily stock movements and report to relevant stakeholders.
  • Coordinated stock transfers and acceptances, including DDP and FCA sales execution.
  • Reported insurance claims and facilitated the claims process.
  • Provided cost forecasts and stock buy-back requirements to finance teams
  • Monitored transporter performance and ensure service providers meet operational targets.

Logistics Clerk

Grains for Africa Commodity Brokers
01.2012 - 01.2019
  • Reconciled stock balances with third-party warehouses and internal systems.
  • Tracked daily stock movements and report to relevant stakeholders.
  • Coordinated stock transfers and acceptances, including DDP and FCA sales execution.
  • Reported insurance claims and facilitated the claims process.
  • Provided cost forecasts and stock buy-back requirements to finance teams
  • Monitored transporter performance and ensure service providers meet operational targets.

Education

Post Graduate Diploma - Supply Chain Management

North-West University

Supply Chain Management

University of Cape Town

MSc - Agriculture

University of Zimbabwe

BSc Honors - Agronomy

Midlands State University

Skills

  • Strong organisational and multitasking skills
  • Excellent communication, stakeholder coordination abilities, problem-solving and critical thinking
  • High attention to detail and accuracy
  • Proficiency in MS Office, SAP, Financial Acumen and Cost Awareness

References

Angelin, Mingu, Regional Logistics Officer, angelin.mingu@wfp.org

Accomplishments

  • Acted as a Logistics Officer for 8 months.
  • Rolled out Location Resolution Tool in 12 countries
  • Rolled Out Transporter Agreement Tool in 12 Countries

Timeline

Logistics Associate

WFP
01.2022 - Current

Logistics Assistant

WFP
01.2020 - 01.2021

Logistics Coordinator

GFA Commodity Brokers
01.2019 - 01.2020

Logistics Clerk

Grains for Africa Commodity Brokers
01.2012 - 01.2019

Supply Chain Management

University of Cape Town

MSc - Agriculture

University of Zimbabwe

BSc Honors - Agronomy

Midlands State University

Post Graduate Diploma - Supply Chain Management

North-West University

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