Helena Fourie

Planning,streamlining and executing administrative workflows and procedures.

Assisting and handing administrator clerks work rosters and leave register.

Billing of all medical aid and private accounts.

Submitting paper claims and obtaining authorizations.

Assisting with all motivations,PMB and any Medical aid queries.

Training of all admin staff.

Allocating of medical aid payments (ERA'S)

Sending statements to patients and handling the refund list.

Ordering of all stationary

Assisting the credit controller and administrator clerks with any account queries.

Drawing and providing of patient statistics as requested by the practice manager.

Signing off all relevant Injury on duty (IOD) files on Compsol and sending the medical reports to the Employers.

EMR and billing software: GoodX,Elle' and Practice Perfect

Microsoft office365 (Word,Excel,Powerpoint,Outlook)

Booking of appointments for satellite clinics.

Generating theatre lists for satelite clinics.

Packing of clinic stock bags for satelite clinics.

Capturing of all patient records and ensuring all information on files are correct

Obtaining authorizations for in-room and Hospital procedures.

Handling all special medication applications (Eylea,Ozurdex,Vsiqq and Avastin).

Assisting with PMB and Chronic applications.

Assisting with medical insurance claims for patients.

Submitting motivations and following up on stale claims.

Billing of consultation and hospital procedure accounts.

Generating quotes for hospital and in-room procedures.

Assisting with patient account queries

Collecting co-payments.

Allocating Private and Medical aid payments (ERA'S)

Sending out statements to patients.

Providing training for new admin assistant staff.

ERM and billing software: Elixir, GoodX and Medocview

Answering of all incoming calls and transferring calls to the correct departments.

Receiving clients at reception.

Ordering medication from Transpharm.

Scanning and verifying of documents.

Booking and taking payments for the Horus Guest rooms.

Assisting with general admin tasks.

Software: Medocview

Receiving patients at the Emergency unit.

Capturing all relevant information and opening patient files.

Answering of calls and assisting with queries.

Billing of accounts and collecting payments.

Scanning and filing all medical documents.

Software: GoodX and Excel