Hein Cronjé
Student
Stellenbosch
Summary
A solid background in material handling and logistics. Proven ability to manage inventory and coordinate efficient workflow processes. Demonstrated skills in equipment operation and safety compliance.
Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Collaborative leader that partners with coworkers to promote engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
3
3
years of professional experience
Work History
Tourguide
Scootours
11.2024 - 12.2024
- Guided groups of up to 8 people on scheduled tours.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring stories to cater to different age groups, cultural backgrounds.
Cold Room Manager
Omdraai Landgoed
12.2023 - 01.2024
- Lead and coordinated the storage of table grape produce. The produce is exported or locally distributed.
- Labeled produce to ensure PPECB regulation and certification
- Engaging with the workers in their mother tongue, ensuring work efficiency.
- Ensuring open lines of communication with the farm owner and the workers to carry out tasks effectively.
Restaurant Waiter
Java Cafe
01.2023 - 02.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Package Material Operator
Triple D Farms
12.2021 - 01.2022
- 4x4 transport of stock to package table grapes from one pack house to another. Frequently, material would have to be collected from town for the farm to use.
- Stocktaking would be conducted weekly to ensure appropriate supply for the following week. It was necessary that stock counts corresponded to the counts on the company's sheets.
- Clear communication was required between our employers, specifically the employee associated with package material logistics, and with the farm managers.
Education
Bachelor of Science - Conservation Ecology
Stellenbosch University
Stellenbosch, Western Cape 04.2001 -
Higher Certificate in Conservation Ecology - Conservation Ecology
Academy of Environmental Leadership
Stellenbosch, South Africa 04.2001 -
Skills
- Guest relations
- Time management and tour logistics
- Proficient with isiXhosa
- Computer literacy - RStudio, Arc GIS and QGIS
- Tracking
- Hardworking
- Teamwork
- Cross-cultural
Hobbies
- Bird watching
- News-inclined
- Research curiosity
- Sports
- History
- Sociable
References
D. Pepler
PhD (hc)
UFSMphil Cantab,
Diploma Nelson Mandela University
oempie@iafrica.com
084 353 3792
A. Leslie
PhD
Drexel University
aleslie@sun.ac.za
082 896 0068
Timeline
Tourguide
Scootours
11.2024 - 12.2024
Cold Room Manager
Omdraai Landgoed
12.2023 - 01.2024
Restaurant Waiter
Java Cafe
01.2023 - 02.2023
Package Material Operator
Triple D Farms
12.2021 - 01.2022
Bachelor of Science - Conservation Ecology
Stellenbosch University
04.2001 -
Higher Certificate in Conservation Ecology - Conservation Ecology
Academy of Environmental Leadership
04.2001 -