HA COETZER

Actively sharing passion for products with customers

Confidently recommending products to customers which meet their needs

Working as a cooperative team member, while helping others to learn

Carrying out physical tasks associated with the role

Upholding responsible service of alcohol guidelines

Submitting sales reports on weekly basis

Keeping updated records of all clients

• Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Maintained open communication by presenting regular updates on project status to customers.

• To establish staffing levels required to achieve departmental objectives
• To select, hire, train and develop sales staff
• Operate staff performance and appraisal systems and ensure action taken

on results
• Manage day to day operations and functions of all staff
• Manage the day-to-day operations and functions of all staff
• Ensure all administrative functions, record keeping, and clerical operations

are carried out and kept up to date
• Stock management and control
• Build and maintain excellent relationships with all customers
• Handle customer complaints and ensure correct action is taken
• Advertising / Marketing / Medi a radio and newspapers
• Monitor outstanding debtor situation
• Monitor sales department financial performance
• Update Higher gear daily

• Proactively identified solutions for customers experiencing credit issues.
• Identifying customer needs and adapt accordingly
• Selling value added products
• Identifying new business opportunities
• Customer service
• Financial management (Costs, budgets)
• Communicate effectively internally and externally
• Perform administration functions
• Ensure FAIS Code of Conduct is applied
• Ensure adherence to FICA policy