Hector Makhubele
Business Management Strategist
Pretoria
Summary
I am an experienced Business Management Strategist with over 15 years experience in strategic management, financial management, risk assessment, stakeholder management, business systems, change management and people management. I am a certified Balanced Scorecard and Six Sigma Practitioner who is currently studying for a master’s degree in business administration. Over the past decade I have occupied several management roles in both the private and public sector organisations including being the Chief Executive Officer for a business management consultancy for a period of 5 years. The roles I previously occupied involved the development and implementation of functional processes and systems geared towards tracking individual performance and productivity. Over an extended period, I have acquired a value-based approach to create strategic partnerships at both lower and senior management levels to improve business performance in organisations. I have also worked extensively in cross-functional teams within reputable organisations and understand the dynamics of working in diverse groups and teams. Some of my strong attributes include the following: - Extensive experience in strategic management, financial management, risk assessment, stakeholder management, business systems alignment, change management and people management. Ability to communicate efficiently at all levels (strategic and operational). Extensive experience in strategic and business planning, monitoring and evaluation. Extensive experience in performance monitoring and evaluation. Strategic thinker. Extensive experience in managing multiple change and transformation projects. Strong management skills and the ability to coach and mentor team members. Good communication (both written and verbal) and interpersonal skills. Experienced in working within a fast-paced, complex, dynamic, multi-cultural business environments.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
Business Management Strategist / Associate Partner
MK Training
Pretoria
04.2021 - Current
- Facilitated and developed corporate strategies
- Cascaded corporate strategic plans to individual levels
- Developed and implemented organisation-wide operational processes, policies and procedures
- Partnered with Executive Management in the implementation of strategic business imperatives, including leadership and change sponsorships
- Developed strategic and operational risk registers
- Developed and implemented organisation-wide performance management systems
- Played advisory role in the development of project prioritisation models and zero-based budgeting interventions
- Change Management Workstream Lead: Development and implementation of organisation design and change management intervention for the KwaZulu Natal Department of Sport, Arts and Culture (DSAC) (2023 – current)
- Project Lead: Development, implementation and coordination of regional operational plans for the South African Housing Regulatory Authority (SHRA) (2023 – Current)
- Project Lead: Review, development and implementation strategy, senior management performance contracting, and management coaching for the geospatial development consultancy NTG (2024 – current)
- Project Lead: Review, development and implementation of municipal strategy and change management intervention for the Mogalakwena Local Municipality (2022 – 2024)
- Project Lead: Facilitation and development of Council strategic plan for the Capricorn District Municipality (2022)
- Project Lead: Development and implementation of workforce planning and talent management for the Industrial Development Corporation of Eswatini (IDCE) (2022 -2023)
- Project Lead: Development of corporate strategy, business planning, change and stakeholder management for the Polokwane Housing Association (PHA) (2021 – 2023)
Senior Manager: Stakeholder Management / Chambers
Food and Beverages Manufacturing SETA (FoodBev SETA)
Snadton
04.2019 - 03.2021
- Coordinated nation-wide skills development forums and manage the establishment of talent forums for succession and replacement planning ensuring capable talent pipeline of needed
- Acted as conduit between the FoodBev SETA and stakeholder fraternity
- Served as a board member for the AgriBEE and Transformation Council
- Managed the databases and developed competitor analysis with an intention to consolidate stakeholder cohort
- Created and managed data repository centre
- Ensured that the SETA’s Strategic Plan is aligned with the NSDP and the DHET Strategic Plan, as well as the revised framework for the development of Strategic Plans and APPs
- Engaged and mobilized stakeholders to implement skills development plans aligned with SETA’s Sector Skills Plan and Strategic Plan to build to respond to the sector skills needs
- Coordinated the review and development of the SETA constitution, chamber/stakeholder management framework, strategy, and implementation plan
- Coordinated and managed communication between the SETA and stakeholders to build rapport
- Consolidated research input into the strategic imperative of the SETA
- Played an advocacy role within the sector to ensure that the number of stakeholders is increased and maintained
- Facilitated the development of the Sector Plans that is research based and jointly monitored with Stakeholders using various planning tools such as the Balanced Scorecard, Performance Based budgeting, Log Frame etc
- Sourced and implemented strategic partnerships
- Facilitated and developed corporate strategic plans and operational plans
- Conducted and developed risk management dashboards
- Established and reported on the industry chambers committees’ processes
- Monitored and evaluated the impact of industry chambers’ performance against set targets
- Played the role of a secretariat to the nation-wide industry chambers committees
- Developed and coordinated budget processes and forecasting
- Entrenched stakeholder fraternity aimed at implementing skills development plans aligned with the FoodBev SETA’s the sector skills plan
- Developed policy framework and terms of reference to allow all stakeholders within the food and beverages industry to participate in seminars impacting the food and beverages manufacturing industry
Chief Executive Officer
Institute for Performance Management
Midrand
04.2014 - 03.2019
- Facilitated and developed corporate strategies
- Cascaded corporate strategic plans to individual levels
- Developed and implemented organisation-wide operational processes, policies and procedures
- Partnered with Executive Management in the implementation of strategic business imperatives, including leadership and change sponsorships
- Developed strategic and operational risk registers
- Developed and implemented organisation-wide performance management systems
- Played advisory role in the development of project prioritisation models and zero-based budgeting interventions
- Served on the HR & Remuneration Committee of the Board
- Served in the Learning and Development Committee of the Board
- Oversaw the organisation-wide database of stakeholders
- Managed firm’s resources (budget, capital and people)
- Project Lead: Developed and implemented Performance Management Systems for the FoodBev SETA, Developed, and assisted to implement the Remuneration Strategy
- This project assisted in eliminating grievances around bonus payments and salary increments
- Project Lead: Developed and implemented Performance Management Systems for the South African Human Rights Commission (SAHRC)
- This project assisted in eliminating grievances around performance monitoring and evaluation
- Project Lead: Developed and implemented Performance Management Systems for the Johannesburg Social Housing Company (Joshco)
- This project assisted to eliminate grievances around performance monitoring and evaluation, promotions, bonus payments and salary increments
- Project Lead: Developed Corporate Strategy and Business Plan for the Swaziland Industrial Development Corporation (SIDC)
- This project entailed financial alignment to the strategic intent
- It assisted the organization to prioritize key developmental programmes to be undertaken and blueprint for implementation
- Project Lead: Conducted Senior Management Training on Principles of Performance Management for the SADC Development Finance Resource Centre DFRC)
- This project assisted the SADC DFRC to contextualize developmental finance planning for the Southern Region
- Project Lead: Reviewed Strategic Plan, Annual Performance and Operational Plans for the National Department of Higher Education and Training (DHET)
- This project entailed the implementation of a Performance Management System electronic tool for the Senior Management Team
- Conducted change management interventions to support the implementation of the PM System
- Project Lead: Developed and implemented Change and Transformation management, implemented Performance Management System and Labour Relations for the City of Polokwane
- This project assisted in implementing corporate strategy across all levels of the organization
- Project Lead: Change and transformation management, business process mapping/re-engineering, organisation design/architecture/structure for the National Development Agency (NDA)
- This project assisted the organisation in eliminating unnecessary vacant positions and this helped release funds to finance other projects
- I also assisted in developing and implementing strategies for redeployment, retraining and the management of redundancies
- This reduced the staffing budget by 27% and these funds were redirected to fund other projects
- Project Lead: Talent management and development strategies: I have conducted salary and benefits benchmark surveys, developed retention strategies for clients to ensure that they are able to retain their talent, conducted skills audits (internal role)
- Project Lead: Facilitated and developed Council strategic plan (Integrated Development Plan Scorecard) for the Mogalakwena Local Municipality
- This blueprint ensured the inclusion of women and youth into the economic mainstream
- Project Lead: Developed and implemented Corporate Strategy Annual Performance and Operational Plans for the Construction Industry Development Board (CIDB)
- This project assisted the CIDB to translate High Level strategy into a balanced management instrument for Senior Managers
- Project Lead: Developed and implemented Corporate Strategy and Annual Performance and Operational Plans for the National Health Laboratory Service (NHLS)
- This project assisted the NHLS to translate High Level strategy into a balanced management instrument for Senior Management
- Project Lead: Developed and implemented Corporate Strategy and Annual Performance and Operational Plans for the South African Heritage Agency (SAHRA)
- This project assisted the SAHRA to translate High Level strategy into a balanced management instrument for Senior Management
- Project Lead: Developed and implemented Corporate Strategy and Annual Performance and Operational Plans for the National Gambling Board (NGB)
- This project assisted the NGB to translate High Level strategy into a balanced management instrument for Senior Management
Business Management Consultant
Institute for Performance Management
Midrand
04.2010 - 04.2014
- Facilitated and developed corporate strategies
- Cascaded corporate strategic plans to individual levels
- Developed and implemented organisation-wide operational processes, policies and procedures
- Developed strategic and operational risk registers
- Developed and implemented organisation-wide performance management systems
- Oversaw the organisation-wide database of stakeholders
- Managed firm’s resources (budget, capital and people)
- Mapped organisation-wide business processes
- Contributed to the development of automated performance management system
- Developed and implemented change management interventions
- Developed business proposals, systems architectures and managed stakeholders
- Project Lead: Developed and implemented corporate strategy, annual performance, operational plans and change management for the Polokwane Housing Association (PHA)
- This project assisted the PHA to translate High Level strategy into a balanced management instrument for Senior Managers
- Project Resource: Conducted salary and benefits benchmark surveys, developed retention strategies for clients to ensure that they can retain talent and conducted skills audits
- Project Resource: Conducted business process mapping interventions as tool to solicit organizational and individual performance standards for several organizations
- These projects assisted organizations to define individual roles and responsibilities in response to a Job Analysis intervention
- Project Resource: Conducted skills audit intervention to redefine skills sets in response to the revised strategic intent of organizations
- These projects assisted organizations to redefine organizational competencies and match such against employees across all levels
Manager: Consulting Services
Yarona Management Consulting
Pretoria
05.2006 - 03.2010
- Facilitated and developed corporate strategies
- Cascaded corporate strategic plans to individual levels
- Developed and implemented organisation-wide operational processes, policies and procedures
- Partnered with Executive Management in the implementation of strategic business imperatives, including leadership and change sponsorships
- Developed strategic and operational risk registers
- Developed and implemented organisation-wide performance management systems
- Project Resource: Agricultural Research Council (ARC) - Developed and implemented the performance management System for the organization which helped to, inter alia, inculcate a performance culture, communicate organizational goals and to fairly reward and incentivize excellent performers, correct underperformance and to identify systems and process deficiencies
- Project Manager: Independent Development Trust (IDT) - Re-engineered HR Business Processes to make such more efficient and responsive to the needs of business, developed a new architecture and structure, re-assigned roles and responsibilities and had specific employees in HR partner with specific Business Units
- Developed and implemented Change and Transformation Management for the organization to embrace the organizational renewal programme
- Project Manager: National Development Agency (NDA) - Implemented Change and Transformation Project and led and managed a team that was responsible for, inter alia, to conduct culture surveys and compile reports, Business Process Mapping, Organization Design, Job Evaluation and conducting employee satisfaction surveys and the compilation of relevant reports
- Project Resource: National Health Laboratory Service (NHLS) - Implemented Change and Transformation Project and led and managed a team that was responsible for, inter alia, to conduct culture surveys and compile reports, Business Process Mapping, Organization Design, Job Evaluation and conducting employee satisfaction surveys
- Project Manager: National Credit Regulator (NCR) - Developed organization-wide business processes to make such more efficient and responsive to the needs of business, developed a new architecture and structure, re-assigned roles, and responsibilities
Branch Support Manager: Operations
Capitec Bank LTD
Kempton Park
01.2005 - 04.2006
- Responsible for: -
- Staff Management
- Branch Performance Management
- Operations Management
- Sales Management
- Change and Transformation Management
- Coaching and mentoring branch personnel
- Training and Development
- Implemented a Performance Management System for the branch which helped to, inter alia, inculcate a performance culture, communicate business goals and to fairly reward and incentivize excellent performers, correct underperformance and to identify systems and process deficiencies
- Increased branch monthly sales from R350 000 to R1 Million in less than 6 months
HR Consultant
Capitec Bank LTD
Centurion
01.2001 - 12.2004
- Responsible for: -
- Change and Transformation Management
- Training and Development
- HR Management
- Job Analysis
- Talent Management
- Implemented change support systems in more than 15 newly established branches in 1 year
- Convened more 30 change management workshops in less than 1 year
Organizational Development Consultant
Carl-Edith Consulting
Midrand
02.1998 - 01.2001
- Responsible for: -
- Organisational Design and Development
- Job Analysis
- Skills Audits
- Performance Management
- Change Management
- Talent Management
- Implemented organizational renewal project for the Durban Metrorail
- The project was extended to all staff members across all regions and branches of the organization
- The project assisted staff members to embrace change and comprehend the significance of customer service (Project Imvuselelo)
Education
Master of Science - Business Administration
University of Cumbria
United Kingdom 01.2023 - Current
Diploma - Human Resources Management
Birnam Business School
Sandton 01.1996 - 06.1996
Bachelor’s Degree - Political Science and Sociology
University of KwaZulu Natal
Durban 01.1993 - 12.1996
Skills
Scenario planning
Professional Memberships
- International Association of Strategy Professionals (IASP), IASP - 78282624
- South African Monitoring and Evaluation Association (SAMEA), SAMEA - Membership 474480012260
Competencies
- Strategy Development and Business Planning, 15
- Stakeholder Management and Partnerships, 15
- Culture Change and Transformation Management, 15
- Risk Management and Internal Control Systems, 5
- Financial Management and Budget Forecasting, 5
- Business Processes Re-Engineering, 10
- Performance Planning, Monitoring and Evaluation, 15
- Programme and Project Management, 15
- People Development, 10
- Coaching and Mentorship, 10
Training
- Certificate in Change Management, International Business Management Institute, 2023
- Certificate in Lean Six Sigma, MF Treinamentos, 2023
- Certificate in Business Report Writing, TB2B, 2021
- Certificate in Business Systems Analysis, University of Cape Town, 2016
- Certificate in Balanced Scorecard, Palladium USA, 2015
- Certificate in Managing Learning, Capitec bank LTD, 2005
- Certificate in Facilitation and Presentation, Business Presentation Group, 2004
- Certificate in Industrial Relations, Jordan and Stander Labour Law Practitioners, 2001
- Certified Enneagram Administrator, Enneagram Institute South Africa, 1996
Personal Information
Profession: Business Management Strategist
Timeline
Master of Science - Business Administration
University of Cumbria
01.2023 - Current
Business Management Strategist / Associate Partner
MK Training
04.2021 - Current
Senior Manager: Stakeholder Management / Chambers
Food and Beverages Manufacturing SETA (FoodBev SETA)
04.2019 - 03.2021
Chief Executive Officer
Institute for Performance Management
04.2014 - 03.2019
Business Management Consultant
Institute for Performance Management
04.2010 - 04.2014
Manager: Consulting Services
Yarona Management Consulting
05.2006 - 03.2010
Branch Support Manager: Operations
Capitec Bank LTD
01.2005 - 04.2006
HR Consultant
Capitec Bank LTD
01.2001 - 12.2004
Organizational Development Consultant
Carl-Edith Consulting
02.1998 - 01.2001
Diploma - Human Resources Management
Birnam Business School
01.1996 - 06.1996
Bachelor’s Degree - Political Science and Sociology
University of KwaZulu Natal
01.1993 - 12.1996
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